T-Mobile
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth‑building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year‑round money coaches. That’s how we’re UNSTOPPABLE for our employees!
This position is required to work onsite at our Frisco, TX or Overland Park, KS office at least 3 days a week. It is not available for remote opportunity.
Job Overview
The Vendor Manager supports the performance, value, and resilience of T‑Mobile’s strategic technology partners by executing vendor management frameworks that ensure consistent delivery against contractual commitments, service level agreements (SLAs), and compliance requirements. This role plays a key part in maintaining strong vendor relationships that drive operational reliability, innovation, and business outcomes. Working under the guidance of senior leaders, the Vendor Manager monitors vendor performance, financial health, security posture, and compliance metrics to identify issues, recommend corrective actions, and support proactive risk management. By collaborating closely with Procurement, IT, Finance, Legal, and business stakeholders, this role helps ensure vendors deliver measurable value aligned with T‑Mobile’s digital transformation and customer experience goals. The Vendor Manager also contributes to continuous improvement efforts by applying market insights, supporting vendor scorecards and performance reviews, and identifying opportunities for cost optimization and service enhancements. Through disciplined execution and effective communication, this role strengthens T‑Mobile’s vendor ecosystem as a reliable, compliant, and value‑driven enabler of business success. Job Responsibilities
Conduct Vendor Business Reviews, track action plans, and create CIO briefing documents. Review and enforce contractual terms and service level expectations. Develop, recommend, or implement strategic initiatives associated with improving practices. Manage, establish, and develop policies and schedules. Collaborate with inter‑ and intra‑departmental stakeholders on Vendor Management content and processes. Contribute to organization’s body of knowledge on process design, modeling, execution, monitoring, and optimization. Set performance direction, translating broader initiatives into clear team objectives and concrete goals that align with other groups for efficient, coordinated action. Create clear and measurable goals; hold self and vendors accountable. Monitor progress and results; give feedback effectively to vendors and make tough decisions when appropriate. Create and manage key metrics (e.g., Service Level Agreements, Operating Level Agreements) and policies. Direct lifecycle activities for existing contracts. Identify new technology solutions and work closely with internal business partners to forecast future needs and develop cost‑effective strategies aligned with business objectives. Drive strategy and selection of vendors. Experience creating communications for a leadership audience. Education and Work Experience
Bachelor’s Degree in a Business or Technical Discipline or equivalent experience. (Required) 4–7 years of experience within a technical field. (Required) Knowledge, Skills and Abilities
Communication (Required) Project Management (Required) Technical Writing (Required) Organization (Required) Microsoft Office (Required) Additional Requirements
At least 18 years of age Legally authorized to work in the United States Travel
Travel Required: No DOT Regulated
DOT Regulated Position: No Safety Sensitive Position: No Overland Park, KS Compensation Range: $85,200 – $115,300 Frisco, TX Compensation Range: $90,400 – $122,400 Base Pay Range: $78,300 – $141,200 | Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate for this role. The actual starting pay will vary within this range based on factors such as location, qualifications, and experience. At T‑Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most corporate employees are eligible for a year‑end bonus based on company and/or individual performance and set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. For the pay range for this role based on hiring location, please visit paylookup.t-mobile.com/paylookup?reqID=REQ336639. At T‑Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet our team members’ needs. Full and part‑time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays – which total about 4 weeks for new full‑time employees and about 2½ weeks for new part‑time employees annually – paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. To learn about T‑Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.
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The Vendor Manager supports the performance, value, and resilience of T‑Mobile’s strategic technology partners by executing vendor management frameworks that ensure consistent delivery against contractual commitments, service level agreements (SLAs), and compliance requirements. This role plays a key part in maintaining strong vendor relationships that drive operational reliability, innovation, and business outcomes. Working under the guidance of senior leaders, the Vendor Manager monitors vendor performance, financial health, security posture, and compliance metrics to identify issues, recommend corrective actions, and support proactive risk management. By collaborating closely with Procurement, IT, Finance, Legal, and business stakeholders, this role helps ensure vendors deliver measurable value aligned with T‑Mobile’s digital transformation and customer experience goals. The Vendor Manager also contributes to continuous improvement efforts by applying market insights, supporting vendor scorecards and performance reviews, and identifying opportunities for cost optimization and service enhancements. Through disciplined execution and effective communication, this role strengthens T‑Mobile’s vendor ecosystem as a reliable, compliant, and value‑driven enabler of business success. Job Responsibilities
Conduct Vendor Business Reviews, track action plans, and create CIO briefing documents. Review and enforce contractual terms and service level expectations. Develop, recommend, or implement strategic initiatives associated with improving practices. Manage, establish, and develop policies and schedules. Collaborate with inter‑ and intra‑departmental stakeholders on Vendor Management content and processes. Contribute to organization’s body of knowledge on process design, modeling, execution, monitoring, and optimization. Set performance direction, translating broader initiatives into clear team objectives and concrete goals that align with other groups for efficient, coordinated action. Create clear and measurable goals; hold self and vendors accountable. Monitor progress and results; give feedback effectively to vendors and make tough decisions when appropriate. Create and manage key metrics (e.g., Service Level Agreements, Operating Level Agreements) and policies. Direct lifecycle activities for existing contracts. Identify new technology solutions and work closely with internal business partners to forecast future needs and develop cost‑effective strategies aligned with business objectives. Drive strategy and selection of vendors. Experience creating communications for a leadership audience. Education and Work Experience
Bachelor’s Degree in a Business or Technical Discipline or equivalent experience. (Required) 4–7 years of experience within a technical field. (Required) Knowledge, Skills and Abilities
Communication (Required) Project Management (Required) Technical Writing (Required) Organization (Required) Microsoft Office (Required) Additional Requirements
At least 18 years of age Legally authorized to work in the United States Travel
Travel Required: No DOT Regulated
DOT Regulated Position: No Safety Sensitive Position: No Overland Park, KS Compensation Range: $85,200 – $115,300 Frisco, TX Compensation Range: $90,400 – $122,400 Base Pay Range: $78,300 – $141,200 | Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate for this role. The actual starting pay will vary within this range based on factors such as location, qualifications, and experience. At T‑Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most corporate employees are eligible for a year‑end bonus based on company and/or individual performance and set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. For the pay range for this role based on hiring location, please visit paylookup.t-mobile.com/paylookup?reqID=REQ336639. At T‑Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet our team members’ needs. Full and part‑time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays – which total about 4 weeks for new full‑time employees and about 2½ weeks for new part‑time employees annually – paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. To learn about T‑Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.
#J-18808-Ljbffr