CAI Software, LLC
Director of Business Applications
CAI Software, LLC, Salt Lake City, Utah, United States, 84193
Overview
Join to apply for the
Director of Business Applications
role at
CAI Software, LLC . CAI Software, an STG portfolio company, is a fast-growing, private equity–backed business at the forefront of ERP and process manufacturing solutions. About the Role
We’re looking for a Director of Business Applications to lead the strategy, implementation, and optimization of the systems that power our business operations. This role sits at the intersection of technology and business, responsible for ensuring our CRM, ERP, HR, and financial applications work seamlessly to drive efficiency, scalability, and data-driven decision-making. You’ll lead a talented team partnering closely with leaders across Finance, Sales, HR, Operations, and IT to align technology investments with company growth. Key Responsibilities
Strategic Leadership Define and execute the business applications strategy and roadmap aligned with company goals. Partner with executive and department leaders to identify system needs, pain points, and opportunities for automation and optimization. Lead enterprise-wide digital transformation initiatives to improve business agility and scalability. Lead, mentor, and develop a team responsible for the configuration, integration, and administration of enterprise systems. Manage relationships with SaaS vendors, implementation partners, and consultants including contracts, renewals, and SLAs. Oversee software budget, licensing, and vendor performance metrics. Design and maintain an integrated application ecosystem that connects key systems such as CRM, ERP, HRIS, and data platforms. Ensure reliable data flow between systems via APIs, middleware, or iPaaS solutions Establish and enforce governance standards for system configuration, access, and data integrity. Process Optimization & Enablement Partner with business stakeholders to analyze and streamline core processes across Finance, Sales, HR, and Operations. Lead initiatives to automate manual workflows and enhance user experience and efficiency. Develop KPIs and reporting to measure system adoption, ROI, and business impact. Data & Analytics Support Ensure systems produce clean, consistent, and actionable data for reporting and analytics. Collaborate with Data & Analytics teams to improve master data management and reporting frameworks. Security & Compliance Collaborate with Information Security to maintain compliance with data privacy and security standards (e.g., SOC2, GDPR, CCPA). Manage access controls, audit readiness, and risk assessments across enterprise applications. Qualifications
Required: 10+ years of experience managing enterprise business systems, with 5+ years in leadership. Proven success implementing and scaling SaaS applications (Salesforce, NetSuite, UKG/UltiPro or similar HRIS). Strong technical experience deploying, configuring, and optimizing NetSuite Strong understanding of business process design, systems integration, and core finance/accounting principles Experience leading cross-functional initiatives that drive measurable business outcomes. Excellent communication, stakeholder management, and leadership skills. Preferred: Experience migrating, integrating, and consolidating SaaS applications to meet business needs related to M&A activities. Familiarity with iPaaS, data warehouse integrations, and business intelligence tools (e.g. Power BI) PMP, Six Sigma, or similar process improvement certifications. What Success Looks Like
Seamless alignment between systems and business goals. Increased automation, data accuracy, and process efficiency. Reduced system sprawl and improved vendor ROI. High satisfaction and adoption rates across business users. CAI Software is an “EEO/Veterans/Disabled employer.” CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, genetic information, marital status, veteran status, or any other basis protected by local, state or federal law. Disability Accommodation CAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us at talent.acquisition@caisoft.com or send an e-mail with your specific accommodation request. Work Authorization Applicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA). CAI Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
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Join to apply for the
Director of Business Applications
role at
CAI Software, LLC . CAI Software, an STG portfolio company, is a fast-growing, private equity–backed business at the forefront of ERP and process manufacturing solutions. About the Role
We’re looking for a Director of Business Applications to lead the strategy, implementation, and optimization of the systems that power our business operations. This role sits at the intersection of technology and business, responsible for ensuring our CRM, ERP, HR, and financial applications work seamlessly to drive efficiency, scalability, and data-driven decision-making. You’ll lead a talented team partnering closely with leaders across Finance, Sales, HR, Operations, and IT to align technology investments with company growth. Key Responsibilities
Strategic Leadership Define and execute the business applications strategy and roadmap aligned with company goals. Partner with executive and department leaders to identify system needs, pain points, and opportunities for automation and optimization. Lead enterprise-wide digital transformation initiatives to improve business agility and scalability. Lead, mentor, and develop a team responsible for the configuration, integration, and administration of enterprise systems. Manage relationships with SaaS vendors, implementation partners, and consultants including contracts, renewals, and SLAs. Oversee software budget, licensing, and vendor performance metrics. Design and maintain an integrated application ecosystem that connects key systems such as CRM, ERP, HRIS, and data platforms. Ensure reliable data flow between systems via APIs, middleware, or iPaaS solutions Establish and enforce governance standards for system configuration, access, and data integrity. Process Optimization & Enablement Partner with business stakeholders to analyze and streamline core processes across Finance, Sales, HR, and Operations. Lead initiatives to automate manual workflows and enhance user experience and efficiency. Develop KPIs and reporting to measure system adoption, ROI, and business impact. Data & Analytics Support Ensure systems produce clean, consistent, and actionable data for reporting and analytics. Collaborate with Data & Analytics teams to improve master data management and reporting frameworks. Security & Compliance Collaborate with Information Security to maintain compliance with data privacy and security standards (e.g., SOC2, GDPR, CCPA). Manage access controls, audit readiness, and risk assessments across enterprise applications. Qualifications
Required: 10+ years of experience managing enterprise business systems, with 5+ years in leadership. Proven success implementing and scaling SaaS applications (Salesforce, NetSuite, UKG/UltiPro or similar HRIS). Strong technical experience deploying, configuring, and optimizing NetSuite Strong understanding of business process design, systems integration, and core finance/accounting principles Experience leading cross-functional initiatives that drive measurable business outcomes. Excellent communication, stakeholder management, and leadership skills. Preferred: Experience migrating, integrating, and consolidating SaaS applications to meet business needs related to M&A activities. Familiarity with iPaaS, data warehouse integrations, and business intelligence tools (e.g. Power BI) PMP, Six Sigma, or similar process improvement certifications. What Success Looks Like
Seamless alignment between systems and business goals. Increased automation, data accuracy, and process efficiency. Reduced system sprawl and improved vendor ROI. High satisfaction and adoption rates across business users. CAI Software is an “EEO/Veterans/Disabled employer.” CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, genetic information, marital status, veteran status, or any other basis protected by local, state or federal law. Disability Accommodation CAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us at talent.acquisition@caisoft.com or send an e-mail with your specific accommodation request. Work Authorization Applicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA). CAI Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
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