Medtronic
Director, Retail Pharmacy and Trade Operations
Medtronic, Los Angeles, California, United States, 90079
Director, Retail Pharmacy and Trade Operations
We anticipate the application window for this opening will close on 3 Nov 2025.
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
At Medtronic Diabetes, we’re transforming how patients access and experience care. We’re seeking a Director of Retail Pharmacy and Trade Relations to lead our pharmacy and distribution strategy, forging partnerships that make life-changing technologies more accessible to people living with diabetes.
This role offers the opportunity to define the vision, build the strategy, and lead the team that will shape how Medtronic engages with pharmacies, wholesalers, and other trade partners—enhancing the patient experience and ensuring seamless access to our therapies. As patient expectations evolve, from convenience in fulfillment to high-touch clinical support, this leader will guide Medtronic’s pharmacy value proposition today and into the future.
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Key Responsibilities
Establish the vision and strategic framework to deliver innovative, best-in-class distribution and patient access models.
Develop and implement Medtronic Diabetes’ retail pharmacy strategy to strengthen patient connectivity and enhance the overall care experience.
Drive launch excellence in the trade channel by ensuring readiness across diverse stakeholders for both new product launches and in-market portfolio.
Partner with Market Access leadership to anticipate and address policy and payer changes impacting patient access.
In collaboration with IT, create data-driven dashboards and analytics tools to synthesize complex pharmacy data into actionable insights for decision-making, forecasting, and performance measurement.
Build and maintain strong cross-functional partnerships across commercial, finance, customer service, pharmacy operations, distribution, and market access.
Lead and expand Medtronic’s external relationships with retail pharmacies, wholesalers, vendors, and other strategic trade partners.
Recruit, coach, and develop team members, fostering an inclusive culture of innovation, growth, and professional development.
Role Requirements
Established relationships with wholesalers, retail chains, and independent pharmacies.
Demonstrated success as a contract negotiator and in managing complex partnerships.
Proven leadership of cross-functional teams and delivery of strategic initiatives.
Strong analytical, organizational, and project management skills.
Excellent communication and relationship-building abilities.
Positive, solutions-oriented, customer-first mindset.
Knowledge of U.S. pharmacy and trade regulations governing pharmaceuticals and medical devices.
5+ years dedicated to pharmacy services, trade operations, or related roles working for pharmaceutical or medical device company
Must Have Requirement
Bachelor's degree and 10+ years of relevant experience with 7+ years of managerial experience
Or, advanced degree and 8+ years of relevant experience with 7+ years of managerial experience
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): $164,000.00 - $246,000.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
This position is eligible for an annual long-term incentive plan.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement, and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Some benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
About Medtronic
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. in any position which will involve performing at least two hours of work on average weekly within Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#J-18808-Ljbffr
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
At Medtronic Diabetes, we’re transforming how patients access and experience care. We’re seeking a Director of Retail Pharmacy and Trade Relations to lead our pharmacy and distribution strategy, forging partnerships that make life-changing technologies more accessible to people living with diabetes.
This role offers the opportunity to define the vision, build the strategy, and lead the team that will shape how Medtronic engages with pharmacies, wholesalers, and other trade partners—enhancing the patient experience and ensuring seamless access to our therapies. As patient expectations evolve, from convenience in fulfillment to high-touch clinical support, this leader will guide Medtronic’s pharmacy value proposition today and into the future.
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Key Responsibilities
Establish the vision and strategic framework to deliver innovative, best-in-class distribution and patient access models.
Develop and implement Medtronic Diabetes’ retail pharmacy strategy to strengthen patient connectivity and enhance the overall care experience.
Drive launch excellence in the trade channel by ensuring readiness across diverse stakeholders for both new product launches and in-market portfolio.
Partner with Market Access leadership to anticipate and address policy and payer changes impacting patient access.
In collaboration with IT, create data-driven dashboards and analytics tools to synthesize complex pharmacy data into actionable insights for decision-making, forecasting, and performance measurement.
Build and maintain strong cross-functional partnerships across commercial, finance, customer service, pharmacy operations, distribution, and market access.
Lead and expand Medtronic’s external relationships with retail pharmacies, wholesalers, vendors, and other strategic trade partners.
Recruit, coach, and develop team members, fostering an inclusive culture of innovation, growth, and professional development.
Role Requirements
Established relationships with wholesalers, retail chains, and independent pharmacies.
Demonstrated success as a contract negotiator and in managing complex partnerships.
Proven leadership of cross-functional teams and delivery of strategic initiatives.
Strong analytical, organizational, and project management skills.
Excellent communication and relationship-building abilities.
Positive, solutions-oriented, customer-first mindset.
Knowledge of U.S. pharmacy and trade regulations governing pharmaceuticals and medical devices.
5+ years dedicated to pharmacy services, trade operations, or related roles working for pharmaceutical or medical device company
Must Have Requirement
Bachelor's degree and 10+ years of relevant experience with 7+ years of managerial experience
Or, advanced degree and 8+ years of relevant experience with 7+ years of managerial experience
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): $164,000.00 - $246,000.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
This position is eligible for an annual long-term incentive plan.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement, and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Some benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
About Medtronic
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. in any position which will involve performing at least two hours of work on average weekly within Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#J-18808-Ljbffr