Harris Computer
Be among the first 25 applicants. Cayenta is seeking a forward-thinking AI Engineer to join our R&D team and bring practical AI capabilities to our ERP and CIS platforms.
This role focuses on leveraging existing AI tools, frameworks, and orchestration platforms—not building foundational AI models from scratch. You’ll apply technologies like LangChain, Langflow, Azure AI Studio, Hugging Face, and OpenAI APIs, as well as orchestration protocols like A2A or MCP, to deliver features such as AI-powered customer service agents, ERP copilots, and semantic document search tools.
You’ll work across teams to experiment, prototype, and deliver production-ready AI functionality that improves user experiences and business outcomes. The AI Engineer reports to the Director of Research & Development, with a preference for candidates based in Canada.
This remote role welcomes candidates anywhere in Canada and the US. Up to 25% travel within North America is required. A valid passport/visa is necessary for travel.
Salary: 100-140K CAD
What Will Be Your New Role
Develop AI-augmented functionality embedded in Cayenta’s ERP and CIS applications to improve user efficiency and intelligent automation. Design and build intelligent CSR-facing agents, RAG-enabled copilots, and context-aware assistants for operations and customer service teams. Utilize AI orchestration tools like LangChain, Langflow, and cloud-based AI platforms (e.g., Azure OpenAI, OpenAI, Hugging Face) to prototype and refine solutions. Integrate AI solutions into our Go/.Net/C#/React/Python-based architecture, collaborating with frontend/backend developers to ensure seamless user experiences. Implement semantic search, prompt engineering, vector-based retrieval, and agent chaining using modern LLM techniques. Process unstructured content (e.g., PDFs, emails, knowledge bases) to enable intelligent AI interactions within enterprise workflows. Iterate rapidly on prototypes using internal feedback, balancing feasibility, performance, and value. Ensure all AI solutions align with Cayenta’s data governance, security, and responsible AI practices. What Are We Looking For
2–5 years of relevant experience in software development, AI tooling, or AI feature integration. Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related field. Strong working knowledge of AI application development using platforms such as:
LangChain, Langflow, OpenAI APIs Azure AI Studio, Hugging Face, or similar GenAI tools
Solid grasp of key AI/LLM concepts, including:
Retrieval-Augmented Generation (RAG) Prompt engineering Semantic search and vector embeddings Agent orchestration and task chaining
Proficiency with Python, or other backend frameworks, and experience integrating APIs or services into enterprise systems. Familiarity with low-code/no-code AI platforms, and comfort working across different layers of an AI stack. Ability to work collaboratively in cross-functional teams and clearly communicate complex technical ideas. What Will Make You Stand Out
Direct experience building AI copilots, customer service bots, or knowledge-based assistants. Familiarity with multi-agent systems, MCP, or A2A orchestration protocols. Understanding of enterprise software (ERP, CIS, CRM) and how AI features can enhance them. Prior work using vector databases (e.g., Pinecone, Weaviate, Chroma) and LLM memory strategies. Experience running AI prototypes in production environments, including monitoring and iteration. Participation in AI communities, hackathons, open-source contributions, or published AI prototypes. What We Can Offer
3 weeks' vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About Harris
Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris is the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success comes from investments in our proprietary software and market expertise. Harris will continue to grow through reinvestment—both in people and products—and by acquiring new businesses. About Cayenta
Founded in 1983 and welcomed to the Harris family in 2004, Cayenta is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions engineered to be agile and seamless, ensuring clients have a platform for operational success.
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Develop AI-augmented functionality embedded in Cayenta’s ERP and CIS applications to improve user efficiency and intelligent automation. Design and build intelligent CSR-facing agents, RAG-enabled copilots, and context-aware assistants for operations and customer service teams. Utilize AI orchestration tools like LangChain, Langflow, and cloud-based AI platforms (e.g., Azure OpenAI, OpenAI, Hugging Face) to prototype and refine solutions. Integrate AI solutions into our Go/.Net/C#/React/Python-based architecture, collaborating with frontend/backend developers to ensure seamless user experiences. Implement semantic search, prompt engineering, vector-based retrieval, and agent chaining using modern LLM techniques. Process unstructured content (e.g., PDFs, emails, knowledge bases) to enable intelligent AI interactions within enterprise workflows. Iterate rapidly on prototypes using internal feedback, balancing feasibility, performance, and value. Ensure all AI solutions align with Cayenta’s data governance, security, and responsible AI practices. What Are We Looking For
2–5 years of relevant experience in software development, AI tooling, or AI feature integration. Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related field. Strong working knowledge of AI application development using platforms such as:
LangChain, Langflow, OpenAI APIs Azure AI Studio, Hugging Face, or similar GenAI tools
Solid grasp of key AI/LLM concepts, including:
Retrieval-Augmented Generation (RAG) Prompt engineering Semantic search and vector embeddings Agent orchestration and task chaining
Proficiency with Python, or other backend frameworks, and experience integrating APIs or services into enterprise systems. Familiarity with low-code/no-code AI platforms, and comfort working across different layers of an AI stack. Ability to work collaboratively in cross-functional teams and clearly communicate complex technical ideas. What Will Make You Stand Out
Direct experience building AI copilots, customer service bots, or knowledge-based assistants. Familiarity with multi-agent systems, MCP, or A2A orchestration protocols. Understanding of enterprise software (ERP, CIS, CRM) and how AI features can enhance them. Prior work using vector databases (e.g., Pinecone, Weaviate, Chroma) and LLM memory strategies. Experience running AI prototypes in production environments, including monitoring and iteration. Participation in AI communities, hackathons, open-source contributions, or published AI prototypes. What We Can Offer
3 weeks' vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About Harris
Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris is the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success comes from investments in our proprietary software and market expertise. Harris will continue to grow through reinvestment—both in people and products—and by acquiring new businesses. About Cayenta
Founded in 1983 and welcomed to the Harris family in 2004, Cayenta is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions engineered to be agile and seamless, ensuring clients have a platform for operational success.
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