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American Vision Partners

Credit Balance Specialist

American Vision Partners, Phoenix, Arizona, United States, 85003

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Overview

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Credit Balance Specialist

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American Vision Partners . At

American Vision Partners (AVP) , we partner with ophthalmology practices to provide high quality patient care. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas, including 25 ambulatory surgical centers. At AVP we value teamwork, exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to best-in-class patient care, pioneering research and technology, and rewarding and recognizing our employees.

Responsibilities

Accurately reviews outstanding insurance and patient credit balances to determine appropriate party to refund

Responsibilities will include accurately posting payments, adjustments and refunds as necessary

Reviews transactions (payments and adjustments) from various sources on a daily basis. Payments sources include Electronic Remittances, paper checks and EOBs, patients, collection agency, capitation plans, Care Credit and Patient Portal

Adheres closely to the department’s payment reconciliation process

Prioritizes work to maximize turn-around time

Meets or exceeds productivity standards in the completion of daily assignments and accurate production

Maintain an error rate in accordance with departmental policy

Makes changes to demographic information as necessary in order to produce a clean patient statement

Answer and respond to external and internal phone calls in a timely manner

Check and respond to emails in a timely and professional manner

Performs all other assigned duties

Qualifications

High School diploma or equivalent

3+ years medical billing experience

Ophthalmology background desired

Active knowledge of CMS guidelines, contracted insurance guidelines and coding policies

Demonstrates computer literacy

Well-organized with attention to detail

Ability to read and understand oral and written instructions

Excellent math skills

Ability to establish and maintain effective working relationship with team members, clinic staff, payers and patients

Professional customer service skills

Has a desire and dedication to work with self-discipline

Benefits Your health, happiness and your future matters. AVP offers medical and dental insurance, eye care discounts, retirement options, paid time off, and opportunities for growth.

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