Compass Group USA
Hospitality Ambassador 1468967
Compass Group USA, Los Angeles, California, United States, 90079
Overview
2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Compass Group USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$21.00/hr - $22.00/hr About Rapport
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary
The Guest Service Ambassador/Hospitality Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas; the ambassador will be the point of contact for reception and c-suite team. Responsibilities
Provide high-level internal and external customer support. Restock office, kitchen, and pantry supplies. Prepare and maintain conference rooms for executive and client meetings; align all furniture to ensure a welcoming look. Set-up all conference rooms for new/continuing meetings. Ability to move & lift conference furniture up to 50 lbs. Ensure all trash is cleared at regular intervals of time. Maintain and report all maintenance-related reports. Greet employees and visitors; welcome visitors with a smile and maintain eye contact through the interaction. Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest. Ensure the cleanliness of all office space including open work areas, conference rooms, lobby, and kitchen. Coordinate and arrange basic office equipment repairs and maintenance. Carry out instructions for security, fire, health and safety guidelines. Provide first-line support for basic office technology. General administrative support. Interface with vendors (catering, AV, etc.) to provide seamless customer support. Respond to inquiries and anticipate customer needs. Communicate effectively with peers, displaying accuracy and attention to detail in communications. Kitchen areas – Maintain a clean, functional & organized look; ensure the sink is clutter-free and dishwashers are used effectively. Maintain a strong awareness of business activity and communicate updates with your team. Communicate and interact effectively with all other departments. Conduct opening and closing walkthroughs when business requires. Other duties as assigned. Qualifications
A genuine sense of hospitality, with a commitment to delivering the Platinum Service Standard. The ability to work under pressure, prioritizing tasks and juggling many jobs while interacting with visitors in a public environment. Excellent listening and oral communication skills. Basic computer skills and knowledge of office technology/equipment. Punctual, dependable and dedicated to operational excellence, down to the smallest details. Discreet, ethical and committed to maintaining a high degree of confidentiality. A consistently professional approach with a mindset to take ownership and responsibility within and outside one’s job domain. Two to three years’ experience in a client service/housekeeping/porter or houseman within a hospitality or corporate environment. Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Food and Beverage Services Referrals increase your chances of interviewing at Compass Group USA by 2x
#J-18808-Ljbffr
2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Compass Group USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$21.00/hr - $22.00/hr About Rapport
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary
The Guest Service Ambassador/Hospitality Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas; the ambassador will be the point of contact for reception and c-suite team. Responsibilities
Provide high-level internal and external customer support. Restock office, kitchen, and pantry supplies. Prepare and maintain conference rooms for executive and client meetings; align all furniture to ensure a welcoming look. Set-up all conference rooms for new/continuing meetings. Ability to move & lift conference furniture up to 50 lbs. Ensure all trash is cleared at regular intervals of time. Maintain and report all maintenance-related reports. Greet employees and visitors; welcome visitors with a smile and maintain eye contact through the interaction. Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest. Ensure the cleanliness of all office space including open work areas, conference rooms, lobby, and kitchen. Coordinate and arrange basic office equipment repairs and maintenance. Carry out instructions for security, fire, health and safety guidelines. Provide first-line support for basic office technology. General administrative support. Interface with vendors (catering, AV, etc.) to provide seamless customer support. Respond to inquiries and anticipate customer needs. Communicate effectively with peers, displaying accuracy and attention to detail in communications. Kitchen areas – Maintain a clean, functional & organized look; ensure the sink is clutter-free and dishwashers are used effectively. Maintain a strong awareness of business activity and communicate updates with your team. Communicate and interact effectively with all other departments. Conduct opening and closing walkthroughs when business requires. Other duties as assigned. Qualifications
A genuine sense of hospitality, with a commitment to delivering the Platinum Service Standard. The ability to work under pressure, prioritizing tasks and juggling many jobs while interacting with visitors in a public environment. Excellent listening and oral communication skills. Basic computer skills and knowledge of office technology/equipment. Punctual, dependable and dedicated to operational excellence, down to the smallest details. Discreet, ethical and committed to maintaining a high degree of confidentiality. A consistently professional approach with a mindset to take ownership and responsibility within and outside one’s job domain. Two to three years’ experience in a client service/housekeeping/porter or houseman within a hospitality or corporate environment. Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Food and Beverage Services Referrals increase your chances of interviewing at Compass Group USA by 2x
#J-18808-Ljbffr