Fairmont Hotels & Resorts
Housekeeping Office Coordinator – Fairmont Scottsdale Princess
Overview
First impressions are everything! As a Housekeeping Office Coordinator with Fairmont Scottsdale Princess you will have the opportunity to create lasting memories for every guest, ensuring guest rooms are comfortable, inviting and clean. The luxury our guests experience will ensure their return. Whats In It For You
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit, etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Responsibilities
Consistently offer professional, friendly and engaging service Ensure all guest concerns are addressed promptly, effectively and all affected departments are notified through guest log Ensure high morale and productivity levels are achieved, through detailed communication, training, development Work closely, while building excellent relationships, with all departments within the hotel, communicating day to day updates and changes Coordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, requests, and shift briefings Ensure Room Attendants are informed daily about priorities in their section Follow departmental policies and procedures Report necessary maintenance items and service standards Follow all safety and sanitation policies Other duties as assigned Qualifications
Proficient in English (verbal & written) essential High school diploma or equivalent preferred Experience with Hotel Property Management System Proactive with a meticulous eye for detail Strong organizational and communication skills Able to convey information and ideas clearly Ability to evaluate and select among alternative courses of action quickly and accurately Work well in stressful, high-pressure situations Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision Work Environment
Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience. Feel Valued, Feel Sparked, We Are One. Equal Opportunity Employment
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
#J-18808-Ljbffr
First impressions are everything! As a Housekeeping Office Coordinator with Fairmont Scottsdale Princess you will have the opportunity to create lasting memories for every guest, ensuring guest rooms are comfortable, inviting and clean. The luxury our guests experience will ensure their return. Whats In It For You
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit, etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Responsibilities
Consistently offer professional, friendly and engaging service Ensure all guest concerns are addressed promptly, effectively and all affected departments are notified through guest log Ensure high morale and productivity levels are achieved, through detailed communication, training, development Work closely, while building excellent relationships, with all departments within the hotel, communicating day to day updates and changes Coordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, requests, and shift briefings Ensure Room Attendants are informed daily about priorities in their section Follow departmental policies and procedures Report necessary maintenance items and service standards Follow all safety and sanitation policies Other duties as assigned Qualifications
Proficient in English (verbal & written) essential High school diploma or equivalent preferred Experience with Hotel Property Management System Proactive with a meticulous eye for detail Strong organizational and communication skills Able to convey information and ideas clearly Ability to evaluate and select among alternative courses of action quickly and accurately Work well in stressful, high-pressure situations Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision Work Environment
Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience. Feel Valued, Feel Sparked, We Are One. Equal Opportunity Employment
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
#J-18808-Ljbffr