Jobot
Job Overview
AI & Technology Support Specialist - Atlanta, GA (Hybrid/Remote/On-Site) | Full-Time. We are an independent, fast-growing mortgage bank headquartered in Atlanta, Georgia, with 200–300 employees nationwide. Innovation, excellence, and customer service are at the heart of everything we do. As we continue to embrace the power of AI and automation, we’re seeking an AI & Technology Support Specialist who is excited to shape the future of how mortgage banking operates. Why Join Us
Hybrid/Remote/On-Site with great growth potential! Play a central role in shaping the future of AI in mortgage banking Collaborate in an environment that values innovation and forward-thinking solutions Receive direct mentorship from the CIO and gain enterprise-level AI strategy exposure Build a career path toward AI Project Manager, AI Solutions Architect, or Team Lead What You’ll Do
Design, test, and deploy AI agents in Copilot Studio for mortgage banking use cases (underwriting support, compliance guidance, sales assistance, etc.). Build and refine custom connectors, workflows, and integrations across Microsoft 365 and third-party platforms. Serve as a tier 1–2 support resource for staff across hardware, software, and cloud environments. Manage and troubleshoot Microsoft 365 (Teams, SharePoint, Exchange) and Entra ID (Azure AD). Develop training, documentation, and end-user education for new tools and technologies. Research emerging AI solutions and recommend best practices that align with business goals. What We’re Looking For
Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, Power Platform) Hands-on experience with Entra ID (Azure AD) user management & security Experience building AI agents, workflows, and connectors in Copilot Studio Strong knowledge of AI applications and processes Ability to balance project-based innovation with daily IT support Excellent problem-solving, communication, and collaboration skills Preferred Qualifications
Experience in financial services, mortgage, or other regulated industries Familiarity with automation tools (Power Automate, Zapier, n8n) Basic understanding of APIs, SQL/Postgres, or Azure databases Exposure to cybersecurity frameworks and compliance principles About Jobot / Equal Opportunity
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable federal, state or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Information collected as part of your Jobot candidate profile, and any job applications, resumes, or other information you submit is subject to Jobot\'s Privacy Policy, as well as related notices which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot and/or its agents and contracted partners. Message and data rates may apply. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy. Seniorities & Employment
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Construction, Civil Engineering, and Industrial Machinery Manufacturing Optional: If you’re ready to apply, click Easy Apply or email your resume to Stephen@Jobot.com with the subject line including AI & Technology Support Specialist.
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AI & Technology Support Specialist - Atlanta, GA (Hybrid/Remote/On-Site) | Full-Time. We are an independent, fast-growing mortgage bank headquartered in Atlanta, Georgia, with 200–300 employees nationwide. Innovation, excellence, and customer service are at the heart of everything we do. As we continue to embrace the power of AI and automation, we’re seeking an AI & Technology Support Specialist who is excited to shape the future of how mortgage banking operates. Why Join Us
Hybrid/Remote/On-Site with great growth potential! Play a central role in shaping the future of AI in mortgage banking Collaborate in an environment that values innovation and forward-thinking solutions Receive direct mentorship from the CIO and gain enterprise-level AI strategy exposure Build a career path toward AI Project Manager, AI Solutions Architect, or Team Lead What You’ll Do
Design, test, and deploy AI agents in Copilot Studio for mortgage banking use cases (underwriting support, compliance guidance, sales assistance, etc.). Build and refine custom connectors, workflows, and integrations across Microsoft 365 and third-party platforms. Serve as a tier 1–2 support resource for staff across hardware, software, and cloud environments. Manage and troubleshoot Microsoft 365 (Teams, SharePoint, Exchange) and Entra ID (Azure AD). Develop training, documentation, and end-user education for new tools and technologies. Research emerging AI solutions and recommend best practices that align with business goals. What We’re Looking For
Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, Power Platform) Hands-on experience with Entra ID (Azure AD) user management & security Experience building AI agents, workflows, and connectors in Copilot Studio Strong knowledge of AI applications and processes Ability to balance project-based innovation with daily IT support Excellent problem-solving, communication, and collaboration skills Preferred Qualifications
Experience in financial services, mortgage, or other regulated industries Familiarity with automation tools (Power Automate, Zapier, n8n) Basic understanding of APIs, SQL/Postgres, or Azure databases Exposure to cybersecurity frameworks and compliance principles About Jobot / Equal Opportunity
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable federal, state or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Information collected as part of your Jobot candidate profile, and any job applications, resumes, or other information you submit is subject to Jobot\'s Privacy Policy, as well as related notices which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot and/or its agents and contracted partners. Message and data rates may apply. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy. Seniorities & Employment
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Construction, Civil Engineering, and Industrial Machinery Manufacturing Optional: If you’re ready to apply, click Easy Apply or email your resume to Stephen@Jobot.com with the subject line including AI & Technology Support Specialist.
#J-18808-Ljbffr