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Insight Global

Service Desk Analyst

Insight Global, Kent, Washington, us, 98089

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Base pay range

$20.00/hr - $22.00/hr Pay: 20-22/ hour Required Skills & Experience

6 months to 1 year experience in a helpdesk role Experience supporting a Windows environment Experience troubleshooting minor issues with Mac products (hardware/software support) Active Directory experience resetting passwords and setting up new user profiles MS Exchange troubleshooting experience Proficient with troubleshooting both hardware and applications Great over the phone customer service Must be able to stand for long periods of time Must be able to bend/stoop to set up desktop monitors Must be able to lift up to 50 pounds Nice to Have Skills & Experience

Experience wiping/resetting old hardware Job Description

An employer is looking for a Tier 1 Helpdesk Technician to join their Service Desk team. This role will be responsible for troubleshooting internal applications and technology, dealing with about 20 tickets a week. They will also be involved with wiping old technology - including iPads, hardware, and PCs. The ideal candidate will have 3-5 years' experience in a helpdesk role, and be comfortable with ticketing systems, Windows deployment, and Active Directory, Microsoft Exchange. Seniority level

Associate Employment type

Contract Job function

Information Technology Industries

Staffing and Recruiting Benefits

Medical insurance Vision insurance 401(k) Get notified about new Service Desk Analyst jobs in

Kent, WA . Joint Base Lewis-McChord, WA Seattle, WA – 76,000.00-88,000.00 Seattle, WA – 63,000.00-82,500.00 Medina, WA – 85,000.00-95,000.00 Technical Support Job Training Opportunity Technical Administrative Support Specialist We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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