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Firstar Bank

EVP/Chief Relationship Officer

Firstar Bank, Tulsa, Oklahoma, United States, 74145

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Overview

The EVP/Chief Relationship Officer position is open to any Firstar Bank location with available office space. Position Purpose Serves as a key member of the executive leadership team responsible for driving strategic growth through integrated oversight of Lending, Treasury Management, Retail, and Marketing departments. Champions a client and community focused approach to service, ensuring every client receives tailored solutions that enhance the overall customer experience. Job Duties And Responsibilities Develop and execute a collaborative relationship strategy across lending, treasury management, and marketing. Serve as a visible ambassador of the Bank, cultivating trust with clients, partners, and stakeholders. Lead lending teams in delivering responsive, compliant, and community-focused credit solutions. Drive portfolio growth while maintaining prudent risk management and credit quality standards. Collaborate with credit analysis team to streamline processes and enhance client experience. Develop, implement, and maintain a lender performance scorecard system in partnership with executive leadership to align with organizational goals and strategies. Champion innovation and transformation across the Bank’s business model and service delivery, while ensuring retention of community values. Expand treasury services for commercial clients, including enhanced cash management, fraud prevention, and liquidity solutions. Provide executive support to Retail leadership, ensuring retail strategies, operations, and customer experience initiatives align with the bank’s overall business objectives. Cultivate and maintain strong relationships with high-value clients, community leaders, and business partners. Monitor market trends, competitive positioning, and regulatory developments to identify opportunities and risks. Ensure compliance with government regulations and bank policies. Complete annual training as required. Participate in bank/community activities. Other duties as assigned. Seniority level

Executive Employment type

Full-time Job function

Business Development and Sales Industries Banking

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