Texas Department of Insurance
2 weeks ago Be among the first 25 applicants
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Please view the full job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00053177
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section.
Do you have a passion for public state service and enjoy making a difference? Don’t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring. Apply today if you’re looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers’ compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.
Benefits of working at TDI include: flexible work schedules; work-life balance; 96 hours of accrued vacation a year; 96 hours of accrued sick leave a year; 20+ holidays every year; career advancement opportunities; free parking; 401(k) and 457 programs; state retirement plan with a lifetime annuity; free comprehensive medical insurance for full-time employees and 50% of premiums for dependents; optional benefits such as dental, vision, life insurance, and more; and eligibility for the Federal Public Service Loan Forgiveness Program.
Before you apply: Learn about our selection process, our military employment preference, licensing, and credential requirements.
Insurance Specialist I (Insurance Specialist)
This position works out of the Austin office and performs entry-level review of licensee/applicant issues through navigation of the agent licensing network database (SIRCON). Work involves reviewing and investigating license or applicant records for accuracy and completeness and determining compliance with the Texas Insurance Code, Texas Administrative Code, and adopted rules. Primary work involves fielding calls from agents, companies, third-party licensing entities, internal agency inquiries, and the public, covering multiple licensure types or lines of authority. Other duties as assigned include dissemination of licensee information both verbally and in written form. Works under close supervision with minimal latitude for the use of initiative and independent judgment.
Answers incoming calls and analyzes/updates insurance licensing records within the agent licensing database (SIRCON) while processing routine agent licensing filings.
Furnish or produce forms such as applications, appointment forms, fingerprint forms, etc., and provide information with instructions and procedures for renewals, and letters of certifications for customers.
Consult with insurance agents and company representatives on licensure and application status, including direction and follow-up for licensee/applicant actions.
Provide cross-training backup support in areas of expert knowledge, including observation and job shadowing for continuous staff development.
May assist in processing and issuing filings.
Perform other duties as assigned.
Qualifications
This position requires:
30 credit hours from an accredited college or university with major coursework in insurance or business administration experience.
6 months’ experience in technical insurance or in a field relative to assignment.
Regular work attendance.
Note: Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.
Preferences
Bilingual English and Spanish
Contact center customer service experience
This position requires demonstrated knowledge of:
A personal computer and Microsoft Word, Access and Excel
Agent Licensing procedures, policies and processes
Insurance principles and practices
Laws and statutes regarding consumer protections, insurance policy requirements and prohibitions, underwriting principles, and licensing requirements
This position requires demonstrated skill in:
Problem solving and critical thinking
Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint
Using personal computers sufficient to enter and extract data from related systems and programs such as CAPPS and other systems required to perform the job
Agent Licensing procedures, policies and processes
Insurance principles and practices
Laws and statutes regarding consumer protections, insurance policy requirements and prohibitions, underwriting principles, and licensing requirements
This position requires the demonstrated ability to:
Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds
Maintain the confidentiality of sensitive information
Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments
Manage and coordinate multiple tasks and priorities to meet necessary deadlines
Work both independently and as a team player
Comprehend and apply rules and statutes including the Texas Insurance Code, Texas Administrative Code and related laws
Draft clear and concise letters
Apply critical thinking to evaluate, analyze and interpret information
Analyze correspondence and filings to extract pertinent information
Represent the agency to licensees, consumers, insurance representatives, legislators and others in a professional and courteous manner
Discern matters of a confidential nature
Military Employment Preference
Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.
To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply and Military Employment Preference.
All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. Resumes do not substitute for this required information.
Submitted through Work in Texas: Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Government Administration
Referrals increase your chances of interviewing at Texas Department of Insurance by 2x
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Austin, TX $50,000 - $100,000 3 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Get AI-powered advice on this job and more exclusive features.
Please view the full job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00053177
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section.
Do you have a passion for public state service and enjoy making a difference? Don’t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring. Apply today if you’re looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers’ compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.
Benefits of working at TDI include: flexible work schedules; work-life balance; 96 hours of accrued vacation a year; 96 hours of accrued sick leave a year; 20+ holidays every year; career advancement opportunities; free parking; 401(k) and 457 programs; state retirement plan with a lifetime annuity; free comprehensive medical insurance for full-time employees and 50% of premiums for dependents; optional benefits such as dental, vision, life insurance, and more; and eligibility for the Federal Public Service Loan Forgiveness Program.
Before you apply: Learn about our selection process, our military employment preference, licensing, and credential requirements.
Insurance Specialist I (Insurance Specialist)
This position works out of the Austin office and performs entry-level review of licensee/applicant issues through navigation of the agent licensing network database (SIRCON). Work involves reviewing and investigating license or applicant records for accuracy and completeness and determining compliance with the Texas Insurance Code, Texas Administrative Code, and adopted rules. Primary work involves fielding calls from agents, companies, third-party licensing entities, internal agency inquiries, and the public, covering multiple licensure types or lines of authority. Other duties as assigned include dissemination of licensee information both verbally and in written form. Works under close supervision with minimal latitude for the use of initiative and independent judgment.
Answers incoming calls and analyzes/updates insurance licensing records within the agent licensing database (SIRCON) while processing routine agent licensing filings.
Furnish or produce forms such as applications, appointment forms, fingerprint forms, etc., and provide information with instructions and procedures for renewals, and letters of certifications for customers.
Consult with insurance agents and company representatives on licensure and application status, including direction and follow-up for licensee/applicant actions.
Provide cross-training backup support in areas of expert knowledge, including observation and job shadowing for continuous staff development.
May assist in processing and issuing filings.
Perform other duties as assigned.
Qualifications
This position requires:
30 credit hours from an accredited college or university with major coursework in insurance or business administration experience.
6 months’ experience in technical insurance or in a field relative to assignment.
Regular work attendance.
Note: Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.
Preferences
Bilingual English and Spanish
Contact center customer service experience
This position requires demonstrated knowledge of:
A personal computer and Microsoft Word, Access and Excel
Agent Licensing procedures, policies and processes
Insurance principles and practices
Laws and statutes regarding consumer protections, insurance policy requirements and prohibitions, underwriting principles, and licensing requirements
This position requires demonstrated skill in:
Problem solving and critical thinking
Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint
Using personal computers sufficient to enter and extract data from related systems and programs such as CAPPS and other systems required to perform the job
Agent Licensing procedures, policies and processes
Insurance principles and practices
Laws and statutes regarding consumer protections, insurance policy requirements and prohibitions, underwriting principles, and licensing requirements
This position requires the demonstrated ability to:
Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds
Maintain the confidentiality of sensitive information
Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments
Manage and coordinate multiple tasks and priorities to meet necessary deadlines
Work both independently and as a team player
Comprehend and apply rules and statutes including the Texas Insurance Code, Texas Administrative Code and related laws
Draft clear and concise letters
Apply critical thinking to evaluate, analyze and interpret information
Analyze correspondence and filings to extract pertinent information
Represent the agency to licensees, consumers, insurance representatives, legislators and others in a professional and courteous manner
Discern matters of a confidential nature
Military Employment Preference
Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.
To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply and Military Employment Preference.
All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. Resumes do not substitute for this required information.
Submitted through Work in Texas: Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Government Administration
Referrals increase your chances of interviewing at Texas Department of Insurance by 2x
Other related job postings
Account Associate - State Farm Agent Team Member
Life Insurance Position - State Farm Agent Team Member
TDI-Insurance Specialist II (Compliance Specialist)
Account Associate - State Farm Agent Team Member
Pflugerville, TX $50,000 - $70,000 2 years ago
Insurance Account Position - State Farm Agent Team Member
Future Opening: Account Associate - State Farm Agent Team Member
Account Associate - State Farm Agent Team Member
Dripping Springs, TX $40,000 - $80,000 1 year ago
Austin, TX $50,000 - $100,000 3 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr