Hanna Interpreting Services LLC
Medical Billing / Accounting Specialist
Hanna Interpreting Services LLC, Spring Valley, California, United States, 91977
Overview
The Medical Billing Specialist, reporting to the Billing Lead, is responsible for the full-cycle medical billing and accounts receivable process. This essential position ensures the accuracy and compliance of all claim submissions, payment postings, and dispute resolutions. The role involves managing billing data, submitting and reconciling electronic claims (837P), handling payer denials, and supporting compliance with healthcare billing regulations and customer contracts. You are an effective communicator who thrives in a fast-paced, deadline-driven environment while ensuring accurate reimbursements and efficient claim processing.
Responsibilities
Medical Billing & Accounts Receivable: Prepare, review, and submit medical claims through various billing portals, generating compliant invoices. Post payments, adjustments, and denials in QuickBooks, reconcile payment documents (ERA/EOB), and diligently manage Accounts Receivable to resolve unpaid claims.
Claim Denials & Dispute Resolution: Analyze and resolve denied/underpaid claims from payers by submitting corrected claims and appeals. Communicate with payers to fix coding and eligibility errors and recommend process improvements based on recurring denial patterns.
Reporting & Compliance: Prepare monthly and quarterly billing, reconciliation, and aging reports for management and customers. Ensure billing practices align with payer policies, CPT and ICD-10 coding standards, HIPAA regulations, and internal accounting controls. Monitor contract minimums.
Customer & Internal Communication: Communicate with customers to clarify invoice policies, formats, and payment terms. Answer billing inquiries from clients and internal departments via chat, email, phone, and text. Collaborate with other teams to resolve billing issues.
Administrative & Team Collaboration: Participate in weekly accounting meetings and bi-monthly company-wide updates. Monitor team chat channels for billing-related issues and assist with system problem-solving. Complete monthly KnowBe4 security training and stay current on policy changes and best practices.
Requirements
2+ years of experience in medical billing, claims processing, or accounts receivable (healthcare industry preferred).
Strong working knowledge of QuickBooks, Interpreter Intelligence, Office Ally, or other healthcare billing platforms.
Proficiency with EOBs, ERAs, CPT, HCPCS, and ICD-10 coding.
Experience resolving payer denials, appeals, and reimbursement discrepancies.
Excellent written and verbal communication skills.
High attention to detail, strong organizational skills, and ability to manage multiple priorities.
Comfortable working independently and cross-functionally within a team environment.
Strong understanding of billing platforms such as Interpreter Intelligence, QuickBooks, or similar systems.
Ability to manage multiple priorities and meet tight deadlines.
Benefits
Medical, Dental, and Vision Insurance
401(k) with company match
Generous PTO and paid holidays
Professional development opportunities
Employee assistance program
Company-sponsored events and activities
Hybrid Work Environment
Pay Range: $23-25/hour
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Responsibilities
Medical Billing & Accounts Receivable: Prepare, review, and submit medical claims through various billing portals, generating compliant invoices. Post payments, adjustments, and denials in QuickBooks, reconcile payment documents (ERA/EOB), and diligently manage Accounts Receivable to resolve unpaid claims.
Claim Denials & Dispute Resolution: Analyze and resolve denied/underpaid claims from payers by submitting corrected claims and appeals. Communicate with payers to fix coding and eligibility errors and recommend process improvements based on recurring denial patterns.
Reporting & Compliance: Prepare monthly and quarterly billing, reconciliation, and aging reports for management and customers. Ensure billing practices align with payer policies, CPT and ICD-10 coding standards, HIPAA regulations, and internal accounting controls. Monitor contract minimums.
Customer & Internal Communication: Communicate with customers to clarify invoice policies, formats, and payment terms. Answer billing inquiries from clients and internal departments via chat, email, phone, and text. Collaborate with other teams to resolve billing issues.
Administrative & Team Collaboration: Participate in weekly accounting meetings and bi-monthly company-wide updates. Monitor team chat channels for billing-related issues and assist with system problem-solving. Complete monthly KnowBe4 security training and stay current on policy changes and best practices.
Requirements
2+ years of experience in medical billing, claims processing, or accounts receivable (healthcare industry preferred).
Strong working knowledge of QuickBooks, Interpreter Intelligence, Office Ally, or other healthcare billing platforms.
Proficiency with EOBs, ERAs, CPT, HCPCS, and ICD-10 coding.
Experience resolving payer denials, appeals, and reimbursement discrepancies.
Excellent written and verbal communication skills.
High attention to detail, strong organizational skills, and ability to manage multiple priorities.
Comfortable working independently and cross-functionally within a team environment.
Strong understanding of billing platforms such as Interpreter Intelligence, QuickBooks, or similar systems.
Ability to manage multiple priorities and meet tight deadlines.
Benefits
Medical, Dental, and Vision Insurance
401(k) with company match
Generous PTO and paid holidays
Professional development opportunities
Employee assistance program
Company-sponsored events and activities
Hybrid Work Environment
Pay Range: $23-25/hour
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