Luminis Health
Overview
Lead EPIC Credentialed Trainer role at Luminis Health. The Lead Epic Credentialed Trainer (CT) plays a pivotal leadership role in integrating Epic systems expertise, adult learning principles, and education delivery across the ambulatory health system. This position partners with Principal Trainers (PTs) and Credentialed Trainers (CTs) to ensure effective communication of system updates, dissemination of training content, and support of initiatives tailored to both clinical and non-clinical workflows. Responsibilities
Collaborates with Principal Trainers and Credentialed Trainers to communicate Epic updates, distribute training content, and share critical system information for front office and patient access staff. Leads onsite training sessions, conducts 30-60-90 day competency assessments, and facilitates new hire development for both clinical and non-clinical Epic workflows, including scheduling, registration, referrals, clinical documentation, medication administration records (MAR), injection tracking, and related processes. Provides support in building and modifying Epic scheduling templates to optimize front office workflows and improve patient access. Delivers engaging remote, classroom, and onsite training sessions using professional, adaptive approaches tailored to varied audiences. Mentors and supports CTs and PTs, ensuring consistent, high-quality training delivery and troubleshooting assistance within front office operations. Serves as a subject matter expert in Epic reporting tools, work queues, and referrals, providing advanced training to enhance staff proficiency and workflow efficiency. Develops innovative training tools and resources to empower front office managers and staff in supporting ongoing employee development and Epic system adoption. Applies adult learning theory and instructional design best practices to meet diverse learning styles and operational needs. Collaborates with educators, analysts, IT colleagues, and subject matter experts to ensure accurate and effective delivery of training. Demonstrates flexibility and responsiveness in adapting training content and materials to evolving organizational needs; performs other duties as assigned. Qualifications
Required Minimum Education : Associate’s Degree Required Required Minimum Experience : Three (3) to five (5) years working in an Ambulatory Care or related healthcare field. Demonstrated knowledge of staff development theory and/or principles of adult learning. Epic Credentialed Trainer Work/Physical Environment
Light work.
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. There is reasonable expectation that employees in this position be exposed to blood-borne pathogens. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Compensation and Benefits
Pay Range $60,000—$85,000 USD Luminis Health Benefits Overview
Medical, Dental, and Vision Insurance Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) Paid Time Off Tuition Assistance Benefits Employee Referral Bonus Program Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs Employee Assistance Programs and more Benefit offerings based on employment status Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to opt in to receive text messages and to receive updates from a recruiter about this job via SMS when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient.
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Lead EPIC Credentialed Trainer role at Luminis Health. The Lead Epic Credentialed Trainer (CT) plays a pivotal leadership role in integrating Epic systems expertise, adult learning principles, and education delivery across the ambulatory health system. This position partners with Principal Trainers (PTs) and Credentialed Trainers (CTs) to ensure effective communication of system updates, dissemination of training content, and support of initiatives tailored to both clinical and non-clinical workflows. Responsibilities
Collaborates with Principal Trainers and Credentialed Trainers to communicate Epic updates, distribute training content, and share critical system information for front office and patient access staff. Leads onsite training sessions, conducts 30-60-90 day competency assessments, and facilitates new hire development for both clinical and non-clinical Epic workflows, including scheduling, registration, referrals, clinical documentation, medication administration records (MAR), injection tracking, and related processes. Provides support in building and modifying Epic scheduling templates to optimize front office workflows and improve patient access. Delivers engaging remote, classroom, and onsite training sessions using professional, adaptive approaches tailored to varied audiences. Mentors and supports CTs and PTs, ensuring consistent, high-quality training delivery and troubleshooting assistance within front office operations. Serves as a subject matter expert in Epic reporting tools, work queues, and referrals, providing advanced training to enhance staff proficiency and workflow efficiency. Develops innovative training tools and resources to empower front office managers and staff in supporting ongoing employee development and Epic system adoption. Applies adult learning theory and instructional design best practices to meet diverse learning styles and operational needs. Collaborates with educators, analysts, IT colleagues, and subject matter experts to ensure accurate and effective delivery of training. Demonstrates flexibility and responsiveness in adapting training content and materials to evolving organizational needs; performs other duties as assigned. Qualifications
Required Minimum Education : Associate’s Degree Required Required Minimum Experience : Three (3) to five (5) years working in an Ambulatory Care or related healthcare field. Demonstrated knowledge of staff development theory and/or principles of adult learning. Epic Credentialed Trainer Work/Physical Environment
Light work.
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. There is reasonable expectation that employees in this position be exposed to blood-borne pathogens. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Compensation and Benefits
Pay Range $60,000—$85,000 USD Luminis Health Benefits Overview
Medical, Dental, and Vision Insurance Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) Paid Time Off Tuition Assistance Benefits Employee Referral Bonus Program Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs Employee Assistance Programs and more Benefit offerings based on employment status Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to opt in to receive text messages and to receive updates from a recruiter about this job via SMS when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient.
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