Divisions Maintenance Group
Overview
Account Executive (AE) for Divisions Maintenance Group (DMG) drives business growth by identifying and acquiring new clients within the facility management sector. The role involves generating new business opportunities, nurturing client relationships, and ensuring client satisfaction. It relies on an inside sales motion with an elevated level of customer touches and manages its own book of business, with potential for an operations team as volume grows. Title: Account Executive Reports To: Manager of Business Development Department: GTM Position Status: Salary Exempt About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leveraging technology to create world-class products and fulfill our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. What You'll Do
Prospecting and lead generation by identifying and researching potential clients and market segments within the facility management industry. Develop and maintain a robust sales pipeline of prospective clients. Conduct market research to understand client needs and industry trends. Build and nurture strong, long-term relationships with existing clients. Serve as the primary point of contact for client inquiries and requests. Understand clients\' facility management needs and tailor solutions to meet their specific requirements. Conduct regular check-ins to assess client satisfaction and gather feedback. Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goals. Prepare and deliver compelling sales presentations and proposals to clients. Negotiate contracts and agreements with clients, ensuring compliance with company policies. Maintain accurate records of sales activities and client interactions in Salesforce. Coordinate with Marketing, Operations, and Customer Service teams to align with overall business objectives. Provide insights and feedback on market intelligence, competitor activities, and client needs. Manage operations amongst your clients until such a time you build an operations team to support your P&L. Supervise and lead operational teams responsible for delivering facility management services once P&L supports a team. Monitor and ensure the quality and efficiency of service delivery, addressing issues promptly. Collaborate with teams to allocate resources effectively and optimize service delivery. Develop and implement process improvements to enhance operational efficiency. Prepare and maintain operational budgets, tracking expenses and revenue. Provide accurate reporting and performance metrics to senior management. Prepare and deliver regular reports and updates to clients on performance and account status. Communicate effectively with internal teams to ensure alignment of client needs and operational requirements. Address client concerns and resolve issues in a timely and satisfactory manner. Heavy outbound cold calling and inside sales motion with KPIs tied to customer contacts and bookings. What You Need
2-4 years’ proven experience in inside sales, prospecting, cold calling, etc. Bachelor's degree in business, marketing, or a related field; MBA preferred. Valid Driver’s License. Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). Proficiency in using Salesforce and other CRM systems. Track record of sales excellence through prospecting, influencing, negotiating, and closing new business opportunities with financial acumen and budget management experience. Experience navigating midsize and small customer organizations to gain access to key decision makers. Excellent oral and written communication skills, multi-task oriented, and strong public speaking skills. Strong tactical thinker with the ability to link strategies to tactics and foster change. Understanding of facility management services and industry best practices. Exceptional client relationship management skills. Strong leadership and team management skills. Ability to work in an entrepreneurial environment and as part of a go-to-market team. Likelihood to travel limited business travel as required to support accounts and new business growth. Ability to manage the stress of a fast-paced environment and meet in-person requirements as needed. What You'll Get
At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our benefits include: Health, dental and vision coverage on day 1. Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. Paid Primary and Secondary Caregiver leave. Employee Assistance Program to assist with everyday challenges. Paid time off to volunteer. Divisions Maintenance Group is an equal opportunity employer. Seniority level
Associate Employment type
Full-time Job function
Industries Facilities Services Divisions Maintenance Group posts related job opportunities and notices on occasion; this description reflects current opening information.
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Account Executive (AE) for Divisions Maintenance Group (DMG) drives business growth by identifying and acquiring new clients within the facility management sector. The role involves generating new business opportunities, nurturing client relationships, and ensuring client satisfaction. It relies on an inside sales motion with an elevated level of customer touches and manages its own book of business, with potential for an operations team as volume grows. Title: Account Executive Reports To: Manager of Business Development Department: GTM Position Status: Salary Exempt About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leveraging technology to create world-class products and fulfill our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. What You'll Do
Prospecting and lead generation by identifying and researching potential clients and market segments within the facility management industry. Develop and maintain a robust sales pipeline of prospective clients. Conduct market research to understand client needs and industry trends. Build and nurture strong, long-term relationships with existing clients. Serve as the primary point of contact for client inquiries and requests. Understand clients\' facility management needs and tailor solutions to meet their specific requirements. Conduct regular check-ins to assess client satisfaction and gather feedback. Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goals. Prepare and deliver compelling sales presentations and proposals to clients. Negotiate contracts and agreements with clients, ensuring compliance with company policies. Maintain accurate records of sales activities and client interactions in Salesforce. Coordinate with Marketing, Operations, and Customer Service teams to align with overall business objectives. Provide insights and feedback on market intelligence, competitor activities, and client needs. Manage operations amongst your clients until such a time you build an operations team to support your P&L. Supervise and lead operational teams responsible for delivering facility management services once P&L supports a team. Monitor and ensure the quality and efficiency of service delivery, addressing issues promptly. Collaborate with teams to allocate resources effectively and optimize service delivery. Develop and implement process improvements to enhance operational efficiency. Prepare and maintain operational budgets, tracking expenses and revenue. Provide accurate reporting and performance metrics to senior management. Prepare and deliver regular reports and updates to clients on performance and account status. Communicate effectively with internal teams to ensure alignment of client needs and operational requirements. Address client concerns and resolve issues in a timely and satisfactory manner. Heavy outbound cold calling and inside sales motion with KPIs tied to customer contacts and bookings. What You Need
2-4 years’ proven experience in inside sales, prospecting, cold calling, etc. Bachelor's degree in business, marketing, or a related field; MBA preferred. Valid Driver’s License. Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). Proficiency in using Salesforce and other CRM systems. Track record of sales excellence through prospecting, influencing, negotiating, and closing new business opportunities with financial acumen and budget management experience. Experience navigating midsize and small customer organizations to gain access to key decision makers. Excellent oral and written communication skills, multi-task oriented, and strong public speaking skills. Strong tactical thinker with the ability to link strategies to tactics and foster change. Understanding of facility management services and industry best practices. Exceptional client relationship management skills. Strong leadership and team management skills. Ability to work in an entrepreneurial environment and as part of a go-to-market team. Likelihood to travel limited business travel as required to support accounts and new business growth. Ability to manage the stress of a fast-paced environment and meet in-person requirements as needed. What You'll Get
At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our benefits include: Health, dental and vision coverage on day 1. Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. Paid Primary and Secondary Caregiver leave. Employee Assistance Program to assist with everyday challenges. Paid time off to volunteer. Divisions Maintenance Group is an equal opportunity employer. Seniority level
Associate Employment type
Full-time Job function
Industries Facilities Services Divisions Maintenance Group posts related job opportunities and notices on occasion; this description reflects current opening information.
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