Sam's Club
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(USA) Member Team Lead
role at
Sam's Club This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$20.00/hr - $28.00/hr Overview
Position Summary... What you'll do
Assist management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals and feedback, training associates on processes and procedures, and providing direction on member service approaches to resolve member complaints according to company guidelines. Ensure compliance with company policies and procedures; support the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicate and support membership by providing information on membership types, programs, and benefits; process memberships, upgrades, and credit accounts; encourage membership renewals; participate in sales and marketing events. Complete and maintain marketing documentation; strive to meet membership goals; promote the value of Sam's Club products and services. Provide and ensure member service by acknowledging members, identifying needs, guiding purchasing decisions, locating merchandise, and assisting with self-service technology and transactions. Oversee area by handling claims and returns, managing zoning and merchandise organization, identifying shrink and damages, maintaining availability of carts/flatbeds, and ensuring parking lot cleanliness. Complete accounting records, prepare deposits, oversee cash transfers, investigate overages/shortages, and maintain confidentiality of financial and personal information. Develop, communicate, and implement processes to meet business needs; collaborate with managers, customers, and partners; monitor progress and address improvement opportunities. Demonstrate and promote compliance with ethics and company standards; support management in correcting issues; use Open Door Policy as needed. Lead and participate in teams by coordinating work, providing feedback, and modeling adaptability to change. Benefits
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes. Amounts depend on job classification and tenure. PTO/PPTO may meet or exceed paid sick leave laws where applicable. For information, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and certificates. Tuition, books, and fees are paid by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Leading a front-end team, supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location: 1750 Sw Gatlin Blvd, Port St Lucie, FL 34953-2777, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level: Mid-Senior level Employment type: Part-time Job function: Information Technology Industries: Retail Referrals increase your chances of interviewing at Sam's Club by 2x Sign in to set job alerts for “Team Lead” roles. Port St Lucie, FL $45,000.00-$55,000.00
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(USA) Member Team Lead
role at
Sam's Club This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$20.00/hr - $28.00/hr Overview
Position Summary... What you'll do
Assist management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals and feedback, training associates on processes and procedures, and providing direction on member service approaches to resolve member complaints according to company guidelines. Ensure compliance with company policies and procedures; support the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicate and support membership by providing information on membership types, programs, and benefits; process memberships, upgrades, and credit accounts; encourage membership renewals; participate in sales and marketing events. Complete and maintain marketing documentation; strive to meet membership goals; promote the value of Sam's Club products and services. Provide and ensure member service by acknowledging members, identifying needs, guiding purchasing decisions, locating merchandise, and assisting with self-service technology and transactions. Oversee area by handling claims and returns, managing zoning and merchandise organization, identifying shrink and damages, maintaining availability of carts/flatbeds, and ensuring parking lot cleanliness. Complete accounting records, prepare deposits, oversee cash transfers, investigate overages/shortages, and maintain confidentiality of financial and personal information. Develop, communicate, and implement processes to meet business needs; collaborate with managers, customers, and partners; monitor progress and address improvement opportunities. Demonstrate and promote compliance with ethics and company standards; support management in correcting issues; use Open Door Policy as needed. Lead and participate in teams by coordinating work, providing feedback, and modeling adaptability to change. Benefits
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes. Amounts depend on job classification and tenure. PTO/PPTO may meet or exceed paid sick leave laws where applicable. For information, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and certificates. Tuition, books, and fees are paid by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Leading a front-end team, supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location: 1750 Sw Gatlin Blvd, Port St Lucie, FL 34953-2777, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level: Mid-Senior level Employment type: Part-time Job function: Information Technology Industries: Retail Referrals increase your chances of interviewing at Sam's Club by 2x Sign in to set job alerts for “Team Lead” roles. Port St Lucie, FL $45,000.00-$55,000.00
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