Signia by Hilton Atlanta
Guest Service Agent - Signia by Hilton Atlanta
Signia by Hilton Atlanta, Atlanta, Georgia, United States, 30383
Guest Service Agent - Signia by Hilton Atlanta
Signia by Hilton Atlanta is looking to welcome a Guest Service Agent to join the team. Shift Pattern:
Open availability required Monday – Sunday between 6am – 11pm Pay Rate:
$20.00 per hour What will I be doing?
Greet guests and complete the registration process, inputting and retrieving information from the computer, confirming guest information and room rate, selecting rooms, coding electronic keys, promoting marketing programs, providing a welcome packet, and ensuring guests know the location of their room or have a bell person accompany them Assist guests with check-out, including ensuring rooms and services are correctly accounted for, using the point-of-sale system, handling money, processing credit/debit cards, accepting and recording various forms of payment, converting foreign currency, making change, and processing gift certificates and cards Demonstrate thorough knowledge of hotel information including room categories, room rates, packages, promotions, the local area, and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and maximize room occupancy Respond to guest inquiries and requests in a timely, friendly, and efficient manner Field guest complaints, conduct research, and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve, and relay messages to guests What are we looking for?
We look for demonstration of Hilton values and attributes including: Hospitality – delivering exceptional guest experiences Integrity – doing the right thing, all the time Leadership – being leaders in the industry and in communities Teamwork – being team players in everything we do Ownership – owning actions and decisions Now – operating with a sense of urgency and discipline Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?
Hilton is a leading global hospitality company offering a range of hotels and experiences. Our vision is to fill the earth with the light and warmth of hospitality, uniting our Team Members to create remarkable experiences every day. Work Location:
Signia Atlanta Schedule:
Full-time Brand:
Signia Hilton Job Function:
Guest Services, Operations, and Front Office Seniority level
Entry level Employment type
Full-time Industries
Hospitality Note: This posting may be part of a broader Signia by Hilton Atlanta and related openings.
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Signia by Hilton Atlanta is looking to welcome a Guest Service Agent to join the team. Shift Pattern:
Open availability required Monday – Sunday between 6am – 11pm Pay Rate:
$20.00 per hour What will I be doing?
Greet guests and complete the registration process, inputting and retrieving information from the computer, confirming guest information and room rate, selecting rooms, coding electronic keys, promoting marketing programs, providing a welcome packet, and ensuring guests know the location of their room or have a bell person accompany them Assist guests with check-out, including ensuring rooms and services are correctly accounted for, using the point-of-sale system, handling money, processing credit/debit cards, accepting and recording various forms of payment, converting foreign currency, making change, and processing gift certificates and cards Demonstrate thorough knowledge of hotel information including room categories, room rates, packages, promotions, the local area, and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and maximize room occupancy Respond to guest inquiries and requests in a timely, friendly, and efficient manner Field guest complaints, conduct research, and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve, and relay messages to guests What are we looking for?
We look for demonstration of Hilton values and attributes including: Hospitality – delivering exceptional guest experiences Integrity – doing the right thing, all the time Leadership – being leaders in the industry and in communities Teamwork – being team players in everything we do Ownership – owning actions and decisions Now – operating with a sense of urgency and discipline Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?
Hilton is a leading global hospitality company offering a range of hotels and experiences. Our vision is to fill the earth with the light and warmth of hospitality, uniting our Team Members to create remarkable experiences every day. Work Location:
Signia Atlanta Schedule:
Full-time Brand:
Signia Hilton Job Function:
Guest Services, Operations, and Front Office Seniority level
Entry level Employment type
Full-time Industries
Hospitality Note: This posting may be part of a broader Signia by Hilton Atlanta and related openings.
#J-18808-Ljbffr