Sungrow Europe
Technical Support Engineer (Service) - Germany
Sungrow Europe, Germantown, Ohio, United States
Overview
Technical Support Engineer (Service) - Germany at Sungrow Europe. This role provides technical support for PV, ESS, EV charging, and distribution products, delivers training for customers, installers and EPCs, coordinates with R&D to solve problems, travels to sites to assist customers, and produces reports for product failure analysis and risk assessment. Responsibilities
Provide technical support for PV, ESS, EV charging, and distribution products. Deliver training for customers, installers and EPCs for technical needs. Coordinate with R&D to solve general problems and plan troubleshooting solutions. Travel to customer sites to help resolve problems or collect data. Produce reports to enable product failure analysis and risk assessment. Your profile
Do you have the legal right to work in Germany? Before applying, please ensure you have the legal right to work in Germany without the need for visa sponsorship. What will you need to be successful?
Degree in electrical engineering Relevant certifications for one of the EU countries Fluency in English and German Willingness to travel up to 50% of your time to provide support across Europe What can make you an ideal candidate?
Extensive knowledge of the PV and ESS industry and experience with those products Fluent Chinese (Mandarin) Previous experience working in a Chinese company Why us?
Clean and accessible energy is the key to a sustainable future on our planet! About Sungrow
We are a green tech company with young creative minds. Since 1997, Sungrow is a leader in solar inverter R&D with a broad product portfolio including PV inverter solutions and energy storage systems, EV charging, and renewable hydrogen production systems. We are committed to diversity and inclusion. Commitment to diversity and inclusion at Sungrow
We use a Gender Decoder tool to avoid gendered language. We separate essential needs from nice-to-haves. We do not discriminate based on gender, age, religion, ethnicity, sexual orientation or disability.
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Technical Support Engineer (Service) - Germany at Sungrow Europe. This role provides technical support for PV, ESS, EV charging, and distribution products, delivers training for customers, installers and EPCs, coordinates with R&D to solve problems, travels to sites to assist customers, and produces reports for product failure analysis and risk assessment. Responsibilities
Provide technical support for PV, ESS, EV charging, and distribution products. Deliver training for customers, installers and EPCs for technical needs. Coordinate with R&D to solve general problems and plan troubleshooting solutions. Travel to customer sites to help resolve problems or collect data. Produce reports to enable product failure analysis and risk assessment. Your profile
Do you have the legal right to work in Germany? Before applying, please ensure you have the legal right to work in Germany without the need for visa sponsorship. What will you need to be successful?
Degree in electrical engineering Relevant certifications for one of the EU countries Fluency in English and German Willingness to travel up to 50% of your time to provide support across Europe What can make you an ideal candidate?
Extensive knowledge of the PV and ESS industry and experience with those products Fluent Chinese (Mandarin) Previous experience working in a Chinese company Why us?
Clean and accessible energy is the key to a sustainable future on our planet! About Sungrow
We are a green tech company with young creative minds. Since 1997, Sungrow is a leader in solar inverter R&D with a broad product portfolio including PV inverter solutions and energy storage systems, EV charging, and renewable hydrogen production systems. We are committed to diversity and inclusion. Commitment to diversity and inclusion at Sungrow
We use a Gender Decoder tool to avoid gendered language. We separate essential needs from nice-to-haves. We do not discriminate based on gender, age, religion, ethnicity, sexual orientation or disability.
#J-18808-Ljbffr