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Hand & Stone Massage and Facial Spa

Sales Associate - Brandywine

Hand & Stone Massage and Facial Spa, Wilmington, Delaware, us, 19894

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Overview Hand & Stone Brandywine located at 3654 Concord Pike, Wilmington, DE 19803 is seeking sales professionals to join our team. Our ideal candidate is responsible, driven, with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal by forging genuine connections with clients, co-workers, and communities to ensure each service is memorable and exceptional.

What Sets Us Apart FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. We put PEOPLE FIRST and offer a supportive and nurturing work environment with regular sales coaching, training, and opportunities to grow into a spa leader.

Compensation Details We offer a competitive compensation package combining a base hourly rate with an uncapped commission on membership sales. Top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

As a Sales Associate, you will

Meet membership sales goals

Achieve performance-based goals such as Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales

Maintain knowledge of our service menu and educate clients on service benefits and enhancements

Provide an excellent customer experience by answering phones, setting appointments, greeting clients, and managing memberships

Promote sales, promotions, and events

Uphold spa cleanliness standards

Perform other duties as assigned

Schedule The Sales Associate role has a varied schedule including weekend, daytime, evening, and holiday hours; flexible availability is preferred.

Qualifications

Strong communication and customer service skills

Ability to build genuine client relationships

Experience in sales or customer-focused environments is a plus

Employment details

Seniority level: Entry level

Employment type: Part-time

Job function: Sales and Business Development

Industries: Wellness and Fitness Services

Benefits

Employer contributions to medical insurance

401(k) and 401(k) matching

Free uniforms

Health, vision, and dental insurance

Paid time off

Training & development

Flexible schedule

Employee discounts

Compensation: $15.00 - $17.00 per hour

We’re excited to meet you. This role offers flexible, part-time schedules across Hand & Stone locations. Disclosure statements about independent franchisee employment may apply as per company policy.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all career stages.

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