Omnyon
Annapolis Junction, United States | Posted on 04/28/2025
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation
Support network upgrade projects or initiatives
Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and two (2) to four (4) years of experience and Security + Certification.
Equivalent education and experience: Associate’s degree in a technical field and two (2) years of experience or a Bachelors’ degree in a technical field.
Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCP prior to starting on contract
Support end-user connectivity needs
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Must be able to drive company vehicle.
Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.
Salary for this position, along with additional benefit compensation options, will be determined on multiple factors, including but not limited to experience, skills, qualifications, clearance level, type of contract, and market conditions.
Omnyon offers a flexible benefits package, which may influence the final compensation based on an employee’s individual needs and selections. At Omnyon you have the right to choose the benefit package that best fits you.
Omnyon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, or national origin. EOE, including disability/vets.
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