Restaurant Supervisor Job at Ascent Hospitality in Montgomery

Overview

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Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Restaurant Supervisor!

The Restaurant Supervisor’s role is to support the Restaurant Manager, while providing leadership and guidance to the Team; encouraging and ensuring Team Members are working together in order to provide optimum service and safety to all guests and patrons; ensuring needs are met at the highest service levels; assign and check opening and closing duties including setting up necessary supplies, cleaning all equipment and assigned areas; inspect restaurant and storage areas for organization, maintenance and cleanliness.

Responsibilities

• Ability to uphold The Company and Brand standards, policies and procedures and hold all staff members accountable for same
• Ability to organize and prioritize all work assignments and delegate work to the appropriate staff members
• Ability to direct service on the floor, embracing, articulating, and reflecting the culture of the hotel and brand and follow-up where necessary
• Maintain applicable safety programs for the restaurant, employees, and guests
• Ensure employees' appearances appropriately reflects the company image
• Influence the team to embrace, articulate, and reflect our Core Values
• Possess complete knowledge and enforcement of all food and beverage menus including ingredients, preparation methods, and presentation
• Possess complete knowledge of all Hospitality Standards
• Practice and ensure compliance with proper cash handling and operation of the point-of-sale system
• Attend all meetings as required
• Display and teach professional service techniques and ensure the same
• Assist in training and evaluating staff members
• Ensure clean, safe and orderly work areas for employees and guests
• Ensure that all cashier functions, after shift status forms and cover counts are performed adequately and correctly
• Ensure completion of all F&B and general storeroom requisitions for Restaurant(s) and In-Room Dining
• Ensure that In-Room Dining service and tray removal times are within the established guidelines
• Conduct daily pre-shift meetings at all meal periods
• Ensure that a step of service is stressed at every pre-shift meeting
• Ensure that the reservation system is functioning for maximum efficiency
• Any other duties as required by the Restaurant Manager to assist in the direction of the department

Qualifications and Skills

• Possess strong leadership skills, interpersonal skills, excellent English language verbal and written communication skills, listening skills, follow up and follow through ability, basic math skills, strong organization skills, ability to multi-task, team builder, proven track record of increasing experience and responsibility.
• Ability to apply commonsense understanding to carry out instructions given
• Must be able to uphold company standards and enforce policies

Physical Demands

• Stand for long periods of time on hard surfaces; use arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl
• Walk, balance, talk, hear and smell
• Must be able to work with cleaning chemicals, in warm temperatures and with all food products
• Regularly able to carry and balance up to 25 pounds without assistance
• Capable of effectively using close vision, distance vision, color vision and sense of smell
• Able to operate in mentally and physically stressful situations

Qualification Standards

• Required to have current food handler’s card and alcohol service certifications as required by federal/state/local laws
• Minimum three years’ experience in hospitality in food and beverage with strong guest focus preferred
• High School education is required

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