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Abridge

Senior Product Design Manager

Abridge, San Francisco, California, United States, 94199

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This range is provided by Abridge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $215,000.00/yr - $230,000.00/yr

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We're seeking a Senior Product Design Manager to lead and scale our design organization during a critical growth phase. You will own the end-to-end design strategy across our product portfolio, from our core documentation platform to new ventures in risk adjustment, prior authorization, and clinical intelligence.

This role is perfect for a design leader who thrives in complex environments, can translate intricate workflows into elegant solutions, and understands how to build products that create genuine switching costs through exceptional user experience.

You will report directly to the VP of Product and partner closely with engineering, clinical, and go-to-market teams to deliver products that our users love and our buyers can't live without.

What You’ll Do Drive Strategic Design Vision

Define and execute the design strategy across multiple products and surfaces (mobile, desktop, API integrations)

Create design principles that balance "invisible intelligence" with user control and transparency

Build design moats that make our products irreplaceable through personalization, workflow integration, and network effects

Establish how design can accelerate our three strategic priorities: defending our core, extending value beyond documentation, and diversifying revenue streams

Lead Product Design

Design for complex multi‑stakeholder environments where buyers (CFOs, CIOs) differ from end users

Create coherent experiences across different EHR integrations and technical constraints

Develop information architecture for data‑dense, real‑time applications

Design AI‑powered features that build trust through radical transparency

Balance speed of delivery with quality in a fast‑moving, competitive market

Build and Scale the Design Organization, Including User Research

Grow and mentor a world‑class design team (currently 3, scaling to 15+)

Start User Research Organization

Establish design systems and processes that enable autonomous teams

Foster a culture of customer obsession, rapid iteration, and measurable impact

Partner with recruiting to attract top talent in a competitive market

Drive Cross‑functional Excellence

Partner with product and engineering to shape product strategy and roadmap

Collaborate with sales and customer success to understand enterprise customer needs

Work with clinical teams to translate complex domain requirements into intuitive experiences

Influence without authority across a highly matrixed organization

Measure and Communicate Impact

Define design metrics that connect to business outcomes (adoption, retention, revenue)

Build the case for design investment through clear ROI demonstrationPresent design strategy and progress to executive team and board

Champion user needs while balancing technical constraints and business requirements

What You’ll Bring

7+ years of product design experience, with 3+ years in leadership roles

Proven track record leading design for consumer‑grade or B2B SaaS products

Operational execution: urgency and speed of delivery

Experience scaling design teams from 5 to 15+ people

Deep expertise in designing complex, data‑heavy applications

Track record of shipping AI/ML‑powered products that users trust

Experience with multi‑surface design (mobile, desktop, APIs, integrations)

Excellence in information architecture and interaction design for complex workflows

Experience creating and scaling design systems across multiple products

Ability to thrive in ambiguity and drive clarity for your team

Background in products with real‑time data processing and display

Experience with voice interfaces or conversation‑based products

Track record in two‑sided marketplaces or multi‑stakeholder platforms

Experience with products requiring deep third‑party integrations

Background in companies that have scaled from $100M to $1B+ revenue

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Design

Industries Hospitals and Health Care | Technology, Information and Media

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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