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99 Healthcare Management

Medical Billing Senior Account Representative (Dallas, TX)

99 Healthcare Management, Dallas, Texas, United States, 75215

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We are seeking a detail-oriented and results-driven

Medical Billing Senior Account Representative

to join our corporate office in Dallas, TX. This is an excellent opportunity to play a key role in supporting our healthcare partners by managing accounts receivable follow-up, ensuring accurate and timely claim resolution, and contributing to a smooth revenue cycle process in a professional office environment.

This position handles a variety of accounts receivable (AR) follow-up including, but not limited to, coding, demonstrating, and executing in-depth knowledge of all standard medical billing operating procedures, communicating issues, trends, concerns, and suggestions to leadership.

About Us 99 Healthcare Management is a Dallas-based physician practice management company. We help healthcare providers focus on their core skills – delivering high-quality care to their patients – by providing oversight and support for all administrative functions. Our service areas include human resources, accounting, marketing and business development, provider credentialing, and revenue cycle management. The practices we manage range in size and specialty and include internal medicine, family medicine, pain management, cardiology, OBGYN, and more.

Learn more about our office and culture by visiting www.99mgmt.com or our Facebook page.

Essential Functions

Reviewing outstanding insurance balances

Thorough working knowledge of outpatient/hospital coding in multiple medical specialties; identifying and resolving issues preventing finalization of claim payments which may include coordinating with payers, patients, and clients when appropriate

Excellent ability to conduct coding audits to evaluate quality performance measures and using the findings to create written reports with recommendations; and then present education and feedback to facilitate improvement of documentation and coding

Exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse in regards to coding and documentation

Analyzing data and recording any noticed trends

Recommending solutions to improve first-pass denial rates and reduce the age of overall AR

Processing 40-60 claims daily

Answering inbound customer/patient calls and questions

Collecting balances on accounts

Reviewing credit balances and validating reimbursement requests

Initiating reallocation of refunds when appropriate

Maintaining an in-depth working knowledge of the various applications associated with the workflows

Ensuring all workflow items are completed within the set turn-around-time within quality expectations

Skills and Qualifications

High school diploma (other equivalents accepted) or equivalent combination of education and experience in healthcare required (Associate’s degree preferred)

Proficiency in MS Office Suite

EMR experience required; E-Clinical Works and/or Athena preferred

At least one year of experience handling physician office claims across various specialties

Experience with internal medicine, family medicine, cardiology, pain management, or OBGYN preferred

Coding and billing certification preferred

Coding experience preferred

Excellent command of the ICD-9-CM, ICD-10-CM, and CPT-4 classification systems

Proficient and in-depth knowledge of ICD-9-CM, ICD-10-CM, CPT and HCPCS and Evaluation and Management coding guidelines

Ability to handle stressful situations in a professional manner

Ability to set priorities and work independently while maintaining a high degree of accuracy

Possess a strong work ethic and a high level of professionalism with a commitment to client/patient satisfaction

Experience with provider enrollment preferred but not required

Schedule

Monday-Friday, 8 AM - 5 PM. No weekends, holidays, or after hours.

Benefits

401(k) with matching*

Medical, Dental, Vision Insurance

Flexible Spending Account

Disability and Life Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan – Our company offers a 401(k) plan with immediate vesting on employer contributions. Employees can start contributing after 6 months of employment with both pre-tax and Roth 401(k) options available. The company provides a 100% match on the first 3% of contributions and 50% match on the next 2%, fully vested from day one. Additional investment options, loan features, and rollover support are available. Annual contribution limits apply.

Seniority level Mid-Senior level

Employment type Full-time

Job function Health Care Provider

Industries Business Consulting and Services

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