Heights Wellness Retreat
Assistant Spa Director
Heights Wellness Retreat
Job Summary Assist the Spa Director in supervising all aspects of Retreat operation, including revenue and profitability, inventory management, and ensuring brand systems and processes are executed daily.
Responsibilities
Assist with recruitment, hiring, training, developing, and retaining employees.
Facilitate front desk associate training, including coaching and role‑playing to support membership sales.
Manage team member schedules to ensure proper execution of daily operations.
Collaborate with the Spa Director to set individual team member and overall Retreat goals.
Create an environment passionate about providing awesome guest service.
Build guest loyalty by consistently following the proven operating system of Massage Heights.
Schedule
Must be able to work varied hours, including weekends, evenings, and holidays.
6‑8 hour shifts.
Day and evening shifts available.
Qualifications
Minimum 1 year of sales or retail management experience.
Self‑starter mentality with leadership, organization, communication, and interpersonal skills.
Experience in training, coaching, and conflict resolution with employees.
Working knowledge of computers and standard software.
Basic business math skills.
Preferred Qualifications
Hands‑on experience with Zenoti or similar spa POS software systems.
Understanding of spa environment and massage and skincare services.
Experience working in a franchise model.
Benefits
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Company Perks
Personal and Career Development
Robust Leadership Training
Beautiful Retreats
Massage Heights Family Fund
Employee Discounts
Digital Work Environment
Competitive pay with commission and bonus opportunities
Our brand purpose is to
Elevate the Lives of the People we Touch . Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door.
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
Be reliable: Show up every day, ready to give your best.
Be respectful: We care about and support each other.
Be involved: Live by the Massage Heights values in everything you do.
Be mindful: Treat the company’s money as if it were your own.
Be honest: Always tell the whole truth, every time.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Wellness and Fitness Services
Referrals increase your chances of interviewing at Heights Wellness Retreat by 2x.
Get notified about new Assistant Spa Director jobs in
Austin, TX .
#J-18808-Ljbffr
Job Summary Assist the Spa Director in supervising all aspects of Retreat operation, including revenue and profitability, inventory management, and ensuring brand systems and processes are executed daily.
Responsibilities
Assist with recruitment, hiring, training, developing, and retaining employees.
Facilitate front desk associate training, including coaching and role‑playing to support membership sales.
Manage team member schedules to ensure proper execution of daily operations.
Collaborate with the Spa Director to set individual team member and overall Retreat goals.
Create an environment passionate about providing awesome guest service.
Build guest loyalty by consistently following the proven operating system of Massage Heights.
Schedule
Must be able to work varied hours, including weekends, evenings, and holidays.
6‑8 hour shifts.
Day and evening shifts available.
Qualifications
Minimum 1 year of sales or retail management experience.
Self‑starter mentality with leadership, organization, communication, and interpersonal skills.
Experience in training, coaching, and conflict resolution with employees.
Working knowledge of computers and standard software.
Basic business math skills.
Preferred Qualifications
Hands‑on experience with Zenoti or similar spa POS software systems.
Understanding of spa environment and massage and skincare services.
Experience working in a franchise model.
Benefits
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Company Perks
Personal and Career Development
Robust Leadership Training
Beautiful Retreats
Massage Heights Family Fund
Employee Discounts
Digital Work Environment
Competitive pay with commission and bonus opportunities
Our brand purpose is to
Elevate the Lives of the People we Touch . Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door.
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
Be reliable: Show up every day, ready to give your best.
Be respectful: We care about and support each other.
Be involved: Live by the Massage Heights values in everything you do.
Be mindful: Treat the company’s money as if it were your own.
Be honest: Always tell the whole truth, every time.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Wellness and Fitness Services
Referrals increase your chances of interviewing at Heights Wellness Retreat by 2x.
Get notified about new Assistant Spa Director jobs in
Austin, TX .
#J-18808-Ljbffr