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Mount Sinai Health System

Medical Records Clerk - Medical Records - Mount Sinai Brooklyn - Full time - Da

Mount Sinai Health System, New York, New York, us, 10261

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Medical Records Clerk – Medical Records – Mount Sinai Brooklyn – Full Time – Day To perform complex clerical duties requiring independent judgment relating to the storage, retrieval and maintenance of medical records. This role involves applying various work methods and procedures and familiarity with Medical Record Department functions, policies, and practices. The clerk is responsible for providing service to patients and customers of the Hospital Center and upholding the department’s philosophy, standards, objectives, and policies.

Responsibilities

Job demonstrates the ability to perform technical/service/clerical tasks.

Retrieve medical records for all requestors and print necessary documents from appropriate medical record systems.

Provide front desk and telephone coverage for department.

Process daily discharge reports and verify all discharges are received according to policy and procedure.

Purges medical record documents and reports, conducting research when necessary.

Preps, scans, and indexes documents and reports into the Epic EMR, OnBase Document Imaging/Records Management system.

Utilize departmental systems, including META-chart tracking, Eagle Information System, EPIC EMR, QUIC Lists, OnBase, MMODAL transcription/dictation System, CIOX correspondence, etc., to locate, maintain and update information required to perform duties.

Perform research to efficiently merge EMR and hard copy medical records and demographic data as required to ensure visit history information is the same as information in the Eagle registration system.

Perform data entry, data inquiry and data updates.

Prepare reports and medical records for the OnBase Imaging/Records Management System including scanning and chart auditing.

Index records and information through manual or automatic indexing; assign document types.

Respond to inquiries regarding deficiencies, documentation requirements and physician assignment.

Respond to requests for information from third‑party requesters (physicians, insurers, attorneys, courts of law, etc.) including subpoenas.

Perform photocopying of complete medical records and medical record abstracts for requesters.

Track dictation sent to and received from transcription service.

Verify and validate transcription services reports.

Receive, sort and route incoming mail, as required.

Validate authorizations on all incoming medical records requests are valid and HIPAA compliant.

Manually and electronically prepare and mail incomplete and delinquent record notification letters to physicians.

Provide daily productivity and statistical information to supervisor/manager.

Perform quality control verification for departmental processes and systems.

Maintain established hospital/departmental/unit policies, procedures, objectives, quality assurance, safety, environmental and infection control.

Assist in the care and maintenance of department equipment, including reporting systems problems to Help Desk and/or appropriate departmental staff.

Attend meetings as required, including in‑service education meetings.

Organizational / Managerial Responsibilities

Participate in the department’s performance improvement activities.

Maintain patient/employee confidentiality in the management of information.

Observe the Health Care System’s compliance policies.

May be required to perform other duties as assigned or perform other duties when necessary.

Education / Professional Development

Participate in the development of other staff members.

Meet regulatory, licenser and annual health assessment requirements.

Identify learning strengths and needs.

Utilize learning resources.

Communication / Relationships

Demonstrate a professional, courteous, and respectful attitude in dealing with patients, families and significant others.

Display courtesy, tact and patience during interactions with all members of the hospital and extended community.

Qualifications

High School graduation or its equivalent plus at least 2–3 years of prior medical record department experience. Associate’s Degree preferred.

Working knowledge of business English, spelling, arithmetic, office practices and procedures, and/or departmental rules and regulations.

Ability to understand and carry out oral and written instructions and to request clarification when needed.

Ability to maintain established records and files; ability to meet the public well and to deal effectively with their questions or problems seeking assistance.

Ability to communicate effectively, orally and in writing; may be required to type at a rate of least 35 words per minute and/or operate a computer system.

Registered Health Information Technology Certification preferred, RHIT.

Salary & Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $24,6625 – $24,6625 hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need.

Collective Bargaining Unit OPEIU Local 153-MSB

Job Details

Seniority Level: Not Applicable

Employment Type: Full‑time

Job Function: Health Care Provider

Industry: Hospitals and Health Care

About the Mount Sinai Health System Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. The system advances health for all people, everywhere, by tackling complex health care challenges, discovering and applying new scientific knowledge, developing safer, more effective treatments, educating the next generation of medical leaders, and supporting local communities. It offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment.

Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.

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