Westpac Bank
Overview
Excellent Salary Package + Bonus + Benefits Full-time, permanent opportunity at Westpac’s Cloverdale branch. Be supported to hone your leadership skills and inspire others. Get things happening for our customers – and your career. Empower your team to empower your community. Create your best future and join Westpac as a
Bank Manager
at our Cloverdale branch! What’s the role? As a Bank Manager, you'll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers, whilst playing a hands-on role in a community you're proud to call your own. Inspiring a team of customer service, sales and business specialists, you’ll set the standard for the Westpac Group experience – and it'll be an exceptional experience at that! You’ll be the driving force behind your branch’s success – holding financial, risk and operational accountability – ensuring customer advocacy is at the heart of all you and your team do. You will recruit, coach and elevate your team to deliver a superior banking experience, ultimately contributing to the branch's, and our customers’, success. This is a full-time, branch-based role and the hours are across and inclusive of
Monday
to
Friday . How will I help? Hold accountability for
compliance
and
risk
management – build a culture of doing the right thing Drive customer
acquisition ,
service
and
retention
– building genuine connections with our customers and the community Lead
and
uplift
frontline staff through training, mentoring and performance management Drive results
that have a clear, positive and direct impact on overall
branch performance
– with responsibility for
profit and loss Take ownership of
resolving
customer concerns effectively and efficiently What do I need? Strong
leadership
experience, ideally gained in a Retail Banking environment (preferred, not essential) Proven experience of holding accountability for
risk
and
compliance , staff
performance
and
customer
experience High-energy , with an ability to
inspire
and
motivate
a diverse team Experience of working to fulfil
business
performance targets
and
spur growth Ability to effectively
de-escalate
and address challenging situations by using strong
communication
and
problem-solving
skills At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive! We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! A variety of leave options including Culture, Lifestyle and Wellbeing leave Tailored learning and development opportunities to help your grow your career within the bank Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button. We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website. We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development. Check out our FAQs and internal support resources here Featured jobs
Investment Administrator Smith Coffey Financial Management Pty Ltd 6d ago Office Manager/Documents settlements officer PTR Finance Group 10d ago Finance Broker Assistant Pacific Finance Australia West Perth, Perth WA 17d ago
#J-18808-Ljbffr
Excellent Salary Package + Bonus + Benefits Full-time, permanent opportunity at Westpac’s Cloverdale branch. Be supported to hone your leadership skills and inspire others. Get things happening for our customers – and your career. Empower your team to empower your community. Create your best future and join Westpac as a
Bank Manager
at our Cloverdale branch! What’s the role? As a Bank Manager, you'll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers, whilst playing a hands-on role in a community you're proud to call your own. Inspiring a team of customer service, sales and business specialists, you’ll set the standard for the Westpac Group experience – and it'll be an exceptional experience at that! You’ll be the driving force behind your branch’s success – holding financial, risk and operational accountability – ensuring customer advocacy is at the heart of all you and your team do. You will recruit, coach and elevate your team to deliver a superior banking experience, ultimately contributing to the branch's, and our customers’, success. This is a full-time, branch-based role and the hours are across and inclusive of
Monday
to
Friday . How will I help? Hold accountability for
compliance
and
risk
management – build a culture of doing the right thing Drive customer
acquisition ,
service
and
retention
– building genuine connections with our customers and the community Lead
and
uplift
frontline staff through training, mentoring and performance management Drive results
that have a clear, positive and direct impact on overall
branch performance
– with responsibility for
profit and loss Take ownership of
resolving
customer concerns effectively and efficiently What do I need? Strong
leadership
experience, ideally gained in a Retail Banking environment (preferred, not essential) Proven experience of holding accountability for
risk
and
compliance , staff
performance
and
customer
experience High-energy , with an ability to
inspire
and
motivate
a diverse team Experience of working to fulfil
business
performance targets
and
spur growth Ability to effectively
de-escalate
and address challenging situations by using strong
communication
and
problem-solving
skills At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive! We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! A variety of leave options including Culture, Lifestyle and Wellbeing leave Tailored learning and development opportunities to help your grow your career within the bank Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button. We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website. We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development. Check out our FAQs and internal support resources here Featured jobs
Investment Administrator Smith Coffey Financial Management Pty Ltd 6d ago Office Manager/Documents settlements officer PTR Finance Group 10d ago Finance Broker Assistant Pacific Finance Australia West Perth, Perth WA 17d ago
#J-18808-Ljbffr