American Water Works Association
Inside Sales Underground Waterworks Wholesale
American Water Works Association, Toledo, Ohio, United States, 43614
Overview
Inside Sales Underground Waterworks Wholesale The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. We are hiring for an Inside Sales Representative in the Underground Waterworks industry. You will be the voice of our brand, assist customers, process orders, and help ensure seamless operations from start to finish. You should have knowledge and experience in underground water systems and be passionate about providing exceptional service and creating memorable experiences. What We Offer: Competitive compensation and benefits package, including bonus 401(k) with company match Medical, Dental, and Vision Insurance Company provided and Voluntary Life Insurance Short Term and Long Term Disability and more
Job Summary
Underground Waterworks Inside Sales Representative Provide friendly and helpful customer service and create quotes for established customers, handling the job order from beginning to end. Meet or exceed customer expectations by delivering a positive experience. Communicate with customers, outside Sales Representatives, and vendors by phone and email. Receive and process product orders; type orders and quotes in the system; prepare, post, and close work orders and projects as required. Support online customers by processing orders, assisting via website chat, and troubleshooting online account issues. Create job files and organize paperwork as needed. Order products and equipment as needed and assist customers by tracking orders and troubleshooting problems. Train others regarding department material applications and limitations. Coordinate shipping of orders and materials with various departments. Address billing or service issues and refer complaints to designated departments for investigation. Assist in maintaining inventory control and monitor material flow; prepare and issue reports as needed. Back up warehouse, counter, and showroom as needed. Maintain up-to-date knowledge of products and features available. Maintain regular and predictable attendance.
Knowledge, Skills, and Abilities
Working knowledge of the products sold and their applications. Ability to manage multiple tasks and priorities; adapt to changing situations. Effective communication, interpersonal, customer service, negotiation, and stress management skills. Working knowledge of Microsoft Office and Eclipse. Maintain a professional image as a company representative. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform basic arithmetic operations; understand margins, discounts, interest, percentages, area, circumference, and volume. Ability to operate standard office equipment and read blueprints.
Education and/or Experience
High school diploma or equivalent; or One year of related experience and training; or Equivalent combination of experience and education.
Physical Demands and Working Conditions
Frequently sit, talk, hear, and use fingers. Regularly walk and stand; reach, grasp, and handle. Occasionally lift and/or move up to 25 pounds. Work primarily inside with a moderate noise level. Specific vision abilities required (close vision). Pass substance abuse screening.
We are an Equal Employment Opportunity Employer
#J-18808-Ljbffr
Inside Sales Underground Waterworks Wholesale The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. We are hiring for an Inside Sales Representative in the Underground Waterworks industry. You will be the voice of our brand, assist customers, process orders, and help ensure seamless operations from start to finish. You should have knowledge and experience in underground water systems and be passionate about providing exceptional service and creating memorable experiences. What We Offer: Competitive compensation and benefits package, including bonus 401(k) with company match Medical, Dental, and Vision Insurance Company provided and Voluntary Life Insurance Short Term and Long Term Disability and more
Job Summary
Underground Waterworks Inside Sales Representative Provide friendly and helpful customer service and create quotes for established customers, handling the job order from beginning to end. Meet or exceed customer expectations by delivering a positive experience. Communicate with customers, outside Sales Representatives, and vendors by phone and email. Receive and process product orders; type orders and quotes in the system; prepare, post, and close work orders and projects as required. Support online customers by processing orders, assisting via website chat, and troubleshooting online account issues. Create job files and organize paperwork as needed. Order products and equipment as needed and assist customers by tracking orders and troubleshooting problems. Train others regarding department material applications and limitations. Coordinate shipping of orders and materials with various departments. Address billing or service issues and refer complaints to designated departments for investigation. Assist in maintaining inventory control and monitor material flow; prepare and issue reports as needed. Back up warehouse, counter, and showroom as needed. Maintain up-to-date knowledge of products and features available. Maintain regular and predictable attendance.
Knowledge, Skills, and Abilities
Working knowledge of the products sold and their applications. Ability to manage multiple tasks and priorities; adapt to changing situations. Effective communication, interpersonal, customer service, negotiation, and stress management skills. Working knowledge of Microsoft Office and Eclipse. Maintain a professional image as a company representative. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform basic arithmetic operations; understand margins, discounts, interest, percentages, area, circumference, and volume. Ability to operate standard office equipment and read blueprints.
Education and/or Experience
High school diploma or equivalent; or One year of related experience and training; or Equivalent combination of experience and education.
Physical Demands and Working Conditions
Frequently sit, talk, hear, and use fingers. Regularly walk and stand; reach, grasp, and handle. Occasionally lift and/or move up to 25 pounds. Work primarily inside with a moderate noise level. Specific vision abilities required (close vision). Pass substance abuse screening.
We are an Equal Employment Opportunity Employer
#J-18808-Ljbffr