Volunteers of America Los Angeles
Overview
Career Opportunities with Volunteers of America Los Angeles A great place to work. VOALA: Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. PAY RATE:
$19.02 - $20.02 Per Hour BENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.
Job Summary
JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.
Duties and Responsibilities SHELTER ENTRANCE MONITORING:
The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guests and other persons to guard against theft and maintain security of premises.
BAG & PERSON SCREENING:
Monitor and search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. Treat every participant with equal dignity and professionalism during screening.
Patrol premises:
Patrol the premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Walk the facility and make reports as needed.
SHELTER SAFETY:
Observe shelter operations to ensure safe conditions; report and correct spills, unsafe working conditions, or defective equipment.
Know location of fire exits and be prepared to assist participants in emergencies.
Monitor clients, conduct room checks; maintain records of client compliance with program rules; report to clinical/case management staff and assist as required.
Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons.
Asset protection:
As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft, loss or damage to the shelter’s assets. Report suspicious events to a direct supervisor.
Reports:
Complete written reports and incident logs of daily activities and irregularities, such as unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
Professional conduct:
Act as a role model for participants at all times; put clients’/participants’ needs first.
Client/Participant Support:
Answer telephones and take messages for clients and staff; monitor doors and greet visitors.
Maintain office housekeeping; ensure common areas, laundry areas and restrooms are clean and disinfected and fully operational.
Assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set up for classes, meetings, recreation, and other program events.
Driving Tasks
(for licensed Monitors):
Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities.
Assists passengers in securing wheelchairs, car seats and other mobility devices; ensures safety of passengers and operates vehicle in a safe manner.
Maintains trip records, mileage and gasoline usage records; maintains program vehicle in good operating condition and organizes routine maintenance and repairs.
Other duties:
Other duties as required and may be subject to change.
Role modelling:
Acts as a role model for participants at all times.
Qualifications
REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
EDUCATION: Within 30 days of hire, must successfully complete VOALA safety training.
PREFERRED QUALIFICATIONS:
High School Diploma or GED
Current California driver’s license and clean driving record, demonstrated knowledge of CA driving laws.
Clean driving record to be insurable by VOALA insurance
Note: Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Note: This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, the employer will provide written instructions and an opportunity to contact DHS or SSA to resolve the issue before any action is taken.
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Career Opportunities with Volunteers of America Los Angeles A great place to work. VOALA: Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. PAY RATE:
$19.02 - $20.02 Per Hour BENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.
Job Summary
JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.
Duties and Responsibilities SHELTER ENTRANCE MONITORING:
The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guests and other persons to guard against theft and maintain security of premises.
BAG & PERSON SCREENING:
Monitor and search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. Treat every participant with equal dignity and professionalism during screening.
Patrol premises:
Patrol the premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Walk the facility and make reports as needed.
SHELTER SAFETY:
Observe shelter operations to ensure safe conditions; report and correct spills, unsafe working conditions, or defective equipment.
Know location of fire exits and be prepared to assist participants in emergencies.
Monitor clients, conduct room checks; maintain records of client compliance with program rules; report to clinical/case management staff and assist as required.
Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons.
Asset protection:
As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft, loss or damage to the shelter’s assets. Report suspicious events to a direct supervisor.
Reports:
Complete written reports and incident logs of daily activities and irregularities, such as unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
Professional conduct:
Act as a role model for participants at all times; put clients’/participants’ needs first.
Client/Participant Support:
Answer telephones and take messages for clients and staff; monitor doors and greet visitors.
Maintain office housekeeping; ensure common areas, laundry areas and restrooms are clean and disinfected and fully operational.
Assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set up for classes, meetings, recreation, and other program events.
Driving Tasks
(for licensed Monitors):
Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities.
Assists passengers in securing wheelchairs, car seats and other mobility devices; ensures safety of passengers and operates vehicle in a safe manner.
Maintains trip records, mileage and gasoline usage records; maintains program vehicle in good operating condition and organizes routine maintenance and repairs.
Other duties:
Other duties as required and may be subject to change.
Role modelling:
Acts as a role model for participants at all times.
Qualifications
REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
EDUCATION: Within 30 days of hire, must successfully complete VOALA safety training.
PREFERRED QUALIFICATIONS:
High School Diploma or GED
Current California driver’s license and clean driving record, demonstrated knowledge of CA driving laws.
Clean driving record to be insurable by VOALA insurance
Note: Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Note: This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, the employer will provide written instructions and an opportunity to contact DHS or SSA to resolve the issue before any action is taken.
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