NBC Universal
Overview
We are currently looking for exceptional candidates to fill positions in the below categories. Manager, Web Solutions Engineering & Operations
Job no:
649135 Work type:
Regular (Full-Time) Location:
Orlando Categories:
Information Technology, Orlando - Professional Generic JOB SUMMARY:
The Manager, Web Solution Engineering & Operations is a key engineering and leadership role responsible for front-end applications leveraging web technologies at Universal Parks & Resorts. This individual leads a team of technologists to design, develop, deploy, and support critical front-end applications globally including websites highlighting guest experiences, eCommerce storefronts, reservation systems, Universal Brand consistency, and other future front-end experiences. This role focuses on delivering high-quality, best-in-class experiences for guests and business partners. This role, along with their team, will be responsible for front-end software engineering solutions using web and new consumer-facing technologies; and will be a thought leader for modular design, software reusability, empowerment of business partners, and release integrity. Partners include other Digital Technology groups, Corporate Technology, Infrastructure, Security, Product, Innovation, PMO; business divisions; and functional support partners like Finance, Sourcing, and HR. This position focuses on innovation, design and development of new digital experiences based on existing physical theme park experiences and launching new businesses in both physical and virtual spaces. MAJOR RESPONSIBILITIES:
Manage day-to-day activities in support of global web team and front-end engineering strategy, design, and development for UPR Digital and Technology. Oversee the implementation of simple, scalable, flexible, secure, and cost-effective technology design & engineering. Lead technical development team for digital and guest / customer interfacing applications like web experiences, eCommerce storefront, and others. Proactively manage a mixture of internal resources and external partners to achieve best-in-class technology solutions while achieving speed to market. Act as key subject matter expert in the rapidly evolving digital technology arena including web engineering and cloud architecture. Oversee day-to-day incorporation of high-quality automation of processes, development, quality engineering, and release management, cloud into everyday work. Lead and mentor direct reports/team members in day-to-day management and administration of UPR digital transformation. Work with executive leadership to provide clear decisions and their implementation. Coach and build confidence in staff to make and implement good technical and business decisions using technology and analytical thinking. Promote a culture of accountability and technology depth to support Universal’s physical and virtual business aspirations. Support and champion Universal Culture of team-member satisfaction through effective communication, planning, risk management, and coaching of high-potential candidates. Collaborate with other Digital Technology teams to architect and build best-in-class solutions and experiences. Platform Stability & Operational/Delivery Excellence Ensure high platform reliability and uptime of digital technology solutions to ensure superior “Digital Show Quality” for Universal’s digital solutions. Drive operational excellence across the organization & partners, including processes, governance, efficient working approaches, and collaboration. Monitor key performance indicators of the digital platform; partner with PMO & Product for on-time delivery and proactively mitigate scope creep and business impact during transformative change. Administrative Manage departmental budgets; review/approve related expenditures with an owner mentality. Understand and participate in Environmental, Health & Safety responsibilities by following UO policy and training. Performs other duties as assigned. EDUCATION:
Bachelor’s degree is required and preferably in a technical field. EXPERIENCE:
7+ years in progressive technology & software engineering. 3+ years’ experience leading digital, web, custom software engineering; proven success engineering eCommerce/online shopping experiences in a tourism/entertainment industry. Your talent, skills and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Advertised:
Aug 20 2025 Eastern Daylight Time Applications close: We will email you new jobs that match this search. Great, we can send you jobs like this. If this is your first time signing up, please check your inbox to confirm your subscription. The Manager, Web Solution Engineering & Operations is a key engineering and leadership role responsible for front-end applications leveraging web technologies at Universal Parks & Resorts. This individual leads a team of technologists to design, develop, deploy, and support critical front-end applications globally including websites highlighting guest experiences, eCommerce storefronts, reservation systems, Universal Brand consistency, and other future front-end experiences. The Manager, Web Solution Engineering & Operations is a key engineering and leadership role responsible for front-end applications leveraging web technologies at Universal Parks & Resorts. This individual leads a team of technologists to design, develop, deploy, and support critical front-end applications globally including websites highlighting guest experiences, eCommerce storefronts, reservation systems, Universal Brand consistency, and other future front-end experiences.
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We are currently looking for exceptional candidates to fill positions in the below categories. Manager, Web Solutions Engineering & Operations
Job no:
649135 Work type:
Regular (Full-Time) Location:
Orlando Categories:
Information Technology, Orlando - Professional Generic JOB SUMMARY:
The Manager, Web Solution Engineering & Operations is a key engineering and leadership role responsible for front-end applications leveraging web technologies at Universal Parks & Resorts. This individual leads a team of technologists to design, develop, deploy, and support critical front-end applications globally including websites highlighting guest experiences, eCommerce storefronts, reservation systems, Universal Brand consistency, and other future front-end experiences. This role focuses on delivering high-quality, best-in-class experiences for guests and business partners. This role, along with their team, will be responsible for front-end software engineering solutions using web and new consumer-facing technologies; and will be a thought leader for modular design, software reusability, empowerment of business partners, and release integrity. Partners include other Digital Technology groups, Corporate Technology, Infrastructure, Security, Product, Innovation, PMO; business divisions; and functional support partners like Finance, Sourcing, and HR. This position focuses on innovation, design and development of new digital experiences based on existing physical theme park experiences and launching new businesses in both physical and virtual spaces. MAJOR RESPONSIBILITIES:
Manage day-to-day activities in support of global web team and front-end engineering strategy, design, and development for UPR Digital and Technology. Oversee the implementation of simple, scalable, flexible, secure, and cost-effective technology design & engineering. Lead technical development team for digital and guest / customer interfacing applications like web experiences, eCommerce storefront, and others. Proactively manage a mixture of internal resources and external partners to achieve best-in-class technology solutions while achieving speed to market. Act as key subject matter expert in the rapidly evolving digital technology arena including web engineering and cloud architecture. Oversee day-to-day incorporation of high-quality automation of processes, development, quality engineering, and release management, cloud into everyday work. Lead and mentor direct reports/team members in day-to-day management and administration of UPR digital transformation. Work with executive leadership to provide clear decisions and their implementation. Coach and build confidence in staff to make and implement good technical and business decisions using technology and analytical thinking. Promote a culture of accountability and technology depth to support Universal’s physical and virtual business aspirations. Support and champion Universal Culture of team-member satisfaction through effective communication, planning, risk management, and coaching of high-potential candidates. Collaborate with other Digital Technology teams to architect and build best-in-class solutions and experiences. Platform Stability & Operational/Delivery Excellence Ensure high platform reliability and uptime of digital technology solutions to ensure superior “Digital Show Quality” for Universal’s digital solutions. Drive operational excellence across the organization & partners, including processes, governance, efficient working approaches, and collaboration. Monitor key performance indicators of the digital platform; partner with PMO & Product for on-time delivery and proactively mitigate scope creep and business impact during transformative change. Administrative Manage departmental budgets; review/approve related expenditures with an owner mentality. Understand and participate in Environmental, Health & Safety responsibilities by following UO policy and training. Performs other duties as assigned. EDUCATION:
Bachelor’s degree is required and preferably in a technical field. EXPERIENCE:
7+ years in progressive technology & software engineering. 3+ years’ experience leading digital, web, custom software engineering; proven success engineering eCommerce/online shopping experiences in a tourism/entertainment industry. Your talent, skills and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Advertised:
Aug 20 2025 Eastern Daylight Time Applications close: We will email you new jobs that match this search. Great, we can send you jobs like this. If this is your first time signing up, please check your inbox to confirm your subscription. The Manager, Web Solution Engineering & Operations is a key engineering and leadership role responsible for front-end applications leveraging web technologies at Universal Parks & Resorts. This individual leads a team of technologists to design, develop, deploy, and support critical front-end applications globally including websites highlighting guest experiences, eCommerce storefronts, reservation systems, Universal Brand consistency, and other future front-end experiences. The Manager, Web Solution Engineering & Operations is a key engineering and leadership role responsible for front-end applications leveraging web technologies at Universal Parks & Resorts. This individual leads a team of technologists to design, develop, deploy, and support critical front-end applications globally including websites highlighting guest experiences, eCommerce storefronts, reservation systems, Universal Brand consistency, and other future front-end experiences.
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