ViacomCBS
Overview
#WeAreParamount
on a mission to unleash the power of content… you in? We’ve got the brands, the stars, thepowerto achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture. In This Role You’ll: Paramount Global Tech is seeking a Technical Application Owner/Manager to provide dedicated support for Avid Wolftech, an application used by CBS News. This role is ideal for someone passionate about media technology and business processes for news gathering, who thrives in a dynamic, innovative environment. Responsibilities
Provide hands-on application support - including troubleshooting and guiding users through regular updates Create training guides and conduct training sessions for users and key partners Report, test, and confirm bugs - document and track issues over time Liaise with vendors to follow up on bug fixes and feature requests Develop and implement test scripts in a test environment Identify and log feature/customization requests from client groups Manage application settings and configurations Document business and application processes Collaborate with project teams, vendors, and tech teams Participate in version testing, patch updates, and integration testing Deliver product training and actively participate in daily project meetings Host and manage weekly product meetings with business partners and vendors Basic Qualifications
Bachelors Degree or equivalent experience Experience in client support and services Understanding of product lifecycle and application ownership 3+ years of Business Analyst/Application Ownership experience Familiarity with production environments (SaaS, Cloud, Microsoft OS) Proficiency with Asana, ServiceNow, and Jira Fluent in documentation Bonus Skills
Knowledge of media technology and news gathering business processes Flexibility to work early/late hours, weekends, and holidays as needed What We Offer
Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams. Opportunities for both on-site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.
#J-18808-Ljbffr
#WeAreParamount
on a mission to unleash the power of content… you in? We’ve got the brands, the stars, thepowerto achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture. In This Role You’ll: Paramount Global Tech is seeking a Technical Application Owner/Manager to provide dedicated support for Avid Wolftech, an application used by CBS News. This role is ideal for someone passionate about media technology and business processes for news gathering, who thrives in a dynamic, innovative environment. Responsibilities
Provide hands-on application support - including troubleshooting and guiding users through regular updates Create training guides and conduct training sessions for users and key partners Report, test, and confirm bugs - document and track issues over time Liaise with vendors to follow up on bug fixes and feature requests Develop and implement test scripts in a test environment Identify and log feature/customization requests from client groups Manage application settings and configurations Document business and application processes Collaborate with project teams, vendors, and tech teams Participate in version testing, patch updates, and integration testing Deliver product training and actively participate in daily project meetings Host and manage weekly product meetings with business partners and vendors Basic Qualifications
Bachelors Degree or equivalent experience Experience in client support and services Understanding of product lifecycle and application ownership 3+ years of Business Analyst/Application Ownership experience Familiarity with production environments (SaaS, Cloud, Microsoft OS) Proficiency with Asana, ServiceNow, and Jira Fluent in documentation Bonus Skills
Knowledge of media technology and news gathering business processes Flexibility to work early/late hours, weekends, and holidays as needed What We Offer
Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams. Opportunities for both on-site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.
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