PT Partners LLC is hiring: Front Office Assistant in Belleville

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Job Summary

PHOENIX is seeking a high‑functioning candidate with medical office experience who is energetic and well‑organized to work in our Swansea office. You must have excellent customer‑service skills and be proficient at multitasking.

Responsibilities

• Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
• Schedule patients for services within established guidelines.
• Greets and registers patients in a timely, professional and customer‑focused manner.
• Explain Phoenix’s policies and procedures and billing processes to patients. Direct patients appropriately as needed.
• Track and obtain ongoing insurance verification/authorization information from payers and communicate this data to patient, admission staff and treatment team.
• Collect patient co‑payment, co‑insurance, and deductibles as well as related fees for supplies and services.
• Generate and maintain medical records.
• Respond to all requests for information according to established procedures.
• Assume responsibility for and maintain cash drawer system according to procedure.
• Maintain office and facility inventory and order supplies as needed following established procedures.
• Attend and participate in clinic/management meetings and in‑service education programs as appropriate.
• Participate in training and cross‑training of all staff. Ensure competency of training to maintain efficient clinic operation.
• Perform other duties as requested.

Benefits

• Individualized Mentorship
• Leadership Development
• Continuing Education Reimbursement and MedBridge Access
• Performance‑Based Quarterly Bonus
• 401(k) with company match up to 4%
• Health, Dental, and Vision
• 100% Paid Telehealth Benefits (enrolled employees and family)
• Health Savings Account
• Life Insurance
• Short and Long Term Disability
• Paid Time Off and Holidays

Qualifications

A minimum of 2 years medical front‑office experience is required along with insurance verification and prior authorization experience. High school diploma required. Experience in medical insurance filing and medical records preferred.

Seniority level: Entry level

Employment type: Full‑time

Job function: Other

Industries: Hospitals and Health Care