Puttshack is hiring: Restaurant Manager in Scottsdale

Restaurant Manager – Puttshack

Reporting into Director of Operations, the Restaurant Manager will oversee a multi‑faceted high‑volume full‑service restaurant/venue with a game component. Hospitality managers are responsible for executing exceptional operations during shift execution, from the food we serve to the guest service we provide in our venue. They manage hourly team members, provide leadership and development, and partner closely with the Director of Operations and Assistant Director of Operations to achieve venue goals and business objectives.

Base Pay Range

$60,000.00/yr – $65,000.00/yr

Key Responsibilities

• Oversee 1–2 areas of the venue operations including service, bar, reception, game & technology.
• Uphold company policies, processes, procedures, and standards to ensure compliance and business objectives; inspire others to do the same.
• Operate and troubleshoot computer systems, including a POS system and an online team‑member scheduler.
• Manage controllable expenses for the designated area.
• Assign and complete all side work appropriately.
• Ensure collaboration between kitchen and front‑of‑house operations.

Team Development & Management

• Participate in hiring, training, and developing hourly associates.
• Create, maintain, and update associate schedules using weekly and daily forecasts.
• Conduct or lead pre‑shift meetings to provide daily focus and continuous coaching to hourly staff.
• Drive accountability and consistency by providing constructive coaching and feedback.

Guest Experience

• Manage guest service issues professionally with a guest‑centric mindset.
• Champion the Puttshack brand by ensuring a consistent and exceptional guest experience.

Compliance & Safety

• Maintain a safe, secure, and healthy work environment and food safety.
• Ensure proper safety protocols to minimize risk and provide a safe environment for guests and associates.

Required Skills & Experience

• Minimum 2 years of experience as a manager in a full‑service restaurant; experience within a high‑volume food & beverage, hospitality, and/or social entertainment venue.
• Results driven; ability to lead/coach a team to achieve business objectives/goals.
• Strong communication skills and ability to resolve conflict and provide direction.
• Demonstrates financial acumen and strong understanding of restaurant operations.
• Tech savvy and willing to learn new systems and tools.
• Flexible availability to work evenings, weekends, and holidays.
• Must pass a post‑offer background check.

Preferred Skills & Experience

• Certifications such as ServSafe and state/local licensing requirements.
• Hospitality degree preferred.

What’s In It For You

• Paid PTO.
• Health insurance: medical, dental, and vision.
• Paid parental leave.

Seniority level: Mid‑Senior level.

Employment type: Full‑time.

Job function: Management and Manufacturing; Industry: Restaurants.

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.