FirstService Residential
Lifestyle Manager
FirstService Residential, Rancho Santa Margarita, California, United States, 92688
Join to apply for the
Lifestyle Manager
role at
FirstService Residential
2 days ago Be among the first 25 applicants
Description Job Overview:
The position of
Lifestyle Manager
is a key position within a dynamic team serving one of the premier Master Planned housing communities in the nation. The right candidate will be an independent self‑starter and will be curious and able to perform research to find creative solutions to complex challenges. The individual holding this position is responsible for promoting and demonstrating the SAMLARC community vision of enhancing neighbor‑to‑neighbor positive interaction by building community spirit and providing opportunities for the community to connect. This position is responsible for the implementation, coordination and oversight of creative, customized recreational programming, community events, sponsorships/partnership programs and community volunteer programs.
Compensation:
$70‑80k (Salary will be commensurate with experience, education, and specific job responsibilities and may be adjusted in the future).
Job Responsibilities
Develop, coordinate and implement customized intimate and large‑scale community events specific to youth, families and adults that encourages neighbor‑to‑neighbor interactions, creating a unique lifestyle for the residents.
Research, develop and coordinate recreational programs and classes of interest to the residents working with various community organizations so as not to duplicate services.
Monitor and update the master community event and activities calendar as needed and ensure accuracy for posting on the community monitors and website.
Provide community events /activities and recreational programs content for website updates, e‑blasts, newsletter and social media platforms.
Provide support to the Community Lifestyle Committee by preparing meeting packets and reports, as well as implementation of the initiatives approved by each Committee.
Work collaboratively with the City of Rancho Santa Margarita, Rancho Santa Margarita Chamber of Commerce and various community organizations and partners to tap resources that will provide added value to the event activities.
Oversee Lifestyle branding, content and media strategies.
Identify, ensure approval, hire, and oversee performance of all vendors for events and programs in accordance with the documented Community Programs strategic plan, including review of all vendor invoices prior to payment.
Oversight and maintenance of a vendor database and development of positive working relationships with all community event vendors.
Ensure accurate documentation for all community event and recreational program plans, vendor contacts, budgets, event summary reports, etc.
Ensure approved vendors are compliant with insurance requirements and provide oversight of all vendors for events and programs to include review of all vendor invoices prior to payment.
Development of positive working relationships with all community events and 3rd party recreation vendors holding them accountable for excellent services to the residents.
Create and implement survey tools and processes to identify resident interest for community event activities and recreational programs.
Monitor monthly expenditures of all programming (community events, activities and recreational programs) to ensure management of expenses, accurate coding and compliance to budget limits.
Attend and participate in SAMLARC Board of Director meetings as required.
Develop creative and customized community special events, programs and recreational classes including resident engagement and volunteer activities to enhance the lifestyle experience of the residents.
Skills & Qualifications
To promote and demonstrate the Rancho Santa Margarita (SAMLARC) community vision of intergenerational interaction through community lifestyle events and programs.
Public charisma and ability to develop positive relationships with diverse groups.
Strong administrative skills to include organizational, prioritization and time‑management skills with the demonstrated ability to effectively multi‑task.
Strong ethical practices.
Budgetary knowledge and control for the purpose(s) of executing community events, programs and communication expenses.
Ability to work collaboratively with a diverse team and implement the ideas of the team.
Ability to think and work independently with self‑direction to ensure success as a team.
Use of good judgment, critical thinking and business “savvy”.
Must be literate and articulate in written form in order to prepare correspondence.
Must be able to handle pressure and deadlines related to the job.
Excellent written and verbal communication skills.
Use of good business judgment, critical thinking skills and business “savvy”.
Must work effectively with co‑workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectable identifier, and respecting the diversity of our workforce in actions, words and deeds.
Proficient in English.
Bilingual Spanish helpful.
Excellent general math skills.
Education & Experience
Possesses a minimum of a 4‑year college degree, preferably in the field of recreation, community events management or hospitality.
Committed to continual learning as evidenced by attendance at seminars, industry programs, either as an attendee or as a guest speaker.
2‑4 years’ experience in the events/recreation field, city government community services, and/or community management field.
Proven track record for fundraising and/or sponsorships and proven track record working with Volunteer Committees.
Supervisory Responsibilities
Provide oversight of all event and program vendors and day‑to‑day supervision of one full‑time Community Lifestyle Coordinator.
Supervise and train all onsite associates as necessary; monitor sub‑contractors in the areas of performance, contract compliance, work orders, supply purchases, safety and security.
Prepare and/or oversee the preparation and conduct of all performance reviews as required.
Enforce all applicable safety, health and environmental regulations.
Supervise and/or oversee the supervision of contractual agreements with vendors and contractors.
Ensure, receive and approve service requests and related work orders, in accordance with established procedures.
Physical Requirements & Working Environment
Must be able to lift 25 lbs.
Must have finger dexterity for typing/using a keyboard.
Must be able to sit for long periods of time at a desk.
Must be mobile enough to move around office.
Consistent and regular attendance required.
Tools & Equipment Used
General office equipment.
Travel
Possess dependable transportation, a valid California State Driver’s License, and the state mandated vehicle insurance.
What We Offer
Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account
About Us FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top‑tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
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Lifestyle Manager
role at
FirstService Residential
2 days ago Be among the first 25 applicants
Description Job Overview:
The position of
Lifestyle Manager
is a key position within a dynamic team serving one of the premier Master Planned housing communities in the nation. The right candidate will be an independent self‑starter and will be curious and able to perform research to find creative solutions to complex challenges. The individual holding this position is responsible for promoting and demonstrating the SAMLARC community vision of enhancing neighbor‑to‑neighbor positive interaction by building community spirit and providing opportunities for the community to connect. This position is responsible for the implementation, coordination and oversight of creative, customized recreational programming, community events, sponsorships/partnership programs and community volunteer programs.
Compensation:
$70‑80k (Salary will be commensurate with experience, education, and specific job responsibilities and may be adjusted in the future).
Job Responsibilities
Develop, coordinate and implement customized intimate and large‑scale community events specific to youth, families and adults that encourages neighbor‑to‑neighbor interactions, creating a unique lifestyle for the residents.
Research, develop and coordinate recreational programs and classes of interest to the residents working with various community organizations so as not to duplicate services.
Monitor and update the master community event and activities calendar as needed and ensure accuracy for posting on the community monitors and website.
Provide community events /activities and recreational programs content for website updates, e‑blasts, newsletter and social media platforms.
Provide support to the Community Lifestyle Committee by preparing meeting packets and reports, as well as implementation of the initiatives approved by each Committee.
Work collaboratively with the City of Rancho Santa Margarita, Rancho Santa Margarita Chamber of Commerce and various community organizations and partners to tap resources that will provide added value to the event activities.
Oversee Lifestyle branding, content and media strategies.
Identify, ensure approval, hire, and oversee performance of all vendors for events and programs in accordance with the documented Community Programs strategic plan, including review of all vendor invoices prior to payment.
Oversight and maintenance of a vendor database and development of positive working relationships with all community event vendors.
Ensure accurate documentation for all community event and recreational program plans, vendor contacts, budgets, event summary reports, etc.
Ensure approved vendors are compliant with insurance requirements and provide oversight of all vendors for events and programs to include review of all vendor invoices prior to payment.
Development of positive working relationships with all community events and 3rd party recreation vendors holding them accountable for excellent services to the residents.
Create and implement survey tools and processes to identify resident interest for community event activities and recreational programs.
Monitor monthly expenditures of all programming (community events, activities and recreational programs) to ensure management of expenses, accurate coding and compliance to budget limits.
Attend and participate in SAMLARC Board of Director meetings as required.
Develop creative and customized community special events, programs and recreational classes including resident engagement and volunteer activities to enhance the lifestyle experience of the residents.
Skills & Qualifications
To promote and demonstrate the Rancho Santa Margarita (SAMLARC) community vision of intergenerational interaction through community lifestyle events and programs.
Public charisma and ability to develop positive relationships with diverse groups.
Strong administrative skills to include organizational, prioritization and time‑management skills with the demonstrated ability to effectively multi‑task.
Strong ethical practices.
Budgetary knowledge and control for the purpose(s) of executing community events, programs and communication expenses.
Ability to work collaboratively with a diverse team and implement the ideas of the team.
Ability to think and work independently with self‑direction to ensure success as a team.
Use of good judgment, critical thinking and business “savvy”.
Must be literate and articulate in written form in order to prepare correspondence.
Must be able to handle pressure and deadlines related to the job.
Excellent written and verbal communication skills.
Use of good business judgment, critical thinking skills and business “savvy”.
Must work effectively with co‑workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectable identifier, and respecting the diversity of our workforce in actions, words and deeds.
Proficient in English.
Bilingual Spanish helpful.
Excellent general math skills.
Education & Experience
Possesses a minimum of a 4‑year college degree, preferably in the field of recreation, community events management or hospitality.
Committed to continual learning as evidenced by attendance at seminars, industry programs, either as an attendee or as a guest speaker.
2‑4 years’ experience in the events/recreation field, city government community services, and/or community management field.
Proven track record for fundraising and/or sponsorships and proven track record working with Volunteer Committees.
Supervisory Responsibilities
Provide oversight of all event and program vendors and day‑to‑day supervision of one full‑time Community Lifestyle Coordinator.
Supervise and train all onsite associates as necessary; monitor sub‑contractors in the areas of performance, contract compliance, work orders, supply purchases, safety and security.
Prepare and/or oversee the preparation and conduct of all performance reviews as required.
Enforce all applicable safety, health and environmental regulations.
Supervise and/or oversee the supervision of contractual agreements with vendors and contractors.
Ensure, receive and approve service requests and related work orders, in accordance with established procedures.
Physical Requirements & Working Environment
Must be able to lift 25 lbs.
Must have finger dexterity for typing/using a keyboard.
Must be able to sit for long periods of time at a desk.
Must be mobile enough to move around office.
Consistent and regular attendance required.
Tools & Equipment Used
General office equipment.
Travel
Possess dependable transportation, a valid California State Driver’s License, and the state mandated vehicle insurance.
What We Offer
Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account
About Us FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top‑tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
#J-18808-Ljbffr