Louisiana
Job Summary
The Division of Administration/Office of Technology Services (OTS) has a vacancy in the Data Center Operations Section (REQ 213716). This role is responsible for day‑to‑day administration and maintenance of the virtual server infrastructure, including installation, maintenance, and modification of vendor‑supplied software for critical business functions. The position may require after‑hours scheduling, technical troubleshooting, root cause analysis, and collaboration with other OTS technical staff.
Responsibilities
Administer and maintain virtual server infrastructure for OTS.
Coordinate installation, maintenance, and modification of vendor‑supplied software and related products.
Perform technical troubleshooting, problem resolution, and root cause analysis for incidents.
Collaborate with OTS technical staff to resolve associated problems.
Recommend and implement standards, policies, and procedures for the OTS virtual environment.
Provide guidance and documentation to end‑users, administrators, and technical support personnel.
Assist in migration and provisioning of all virtual server environments.
Monitor and update procedures, documentation, and change‑management logs per OTS policies.
Mentor lower‑level team members and facilitate knowledge transfer and training.
Perform all other tasks as directed.
Qualifications
Two years of experience in information technology; OR
Six years of full‑time work experience in any field; OR
An associate’s degree in information technology; OR
A bachelor’s degree.
Experience Substitution:
Every 30 semester hours earned from an accredited college or university is credited as one year of experience toward the six‑year requirement. Maximum substitution is 120 semester hours, which substitutes for a maximum of four years of experience in any area.
Note:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Note:
All college hours or degrees must be from an accredited college or university.
Official job specifications can be found here.
Division Overview
Overseeing the state’s capital construction program
Working to provide state and federal grants for community development
Development of the state budget
Providing technology services
Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
Administering a program that provides federal funds to help Louisiana residents recover from hurricanes
Position‑Specific Details Appointment Type:
The vacancy will be filled by a new hire or by promotion of a current permanent status classified employee.
Career Progression:
The vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Associate Engineer 1, 2, 3, or 4, depending on level of experience.
Compensation:
Depends on the qualifications of the selected applicant.
How to Apply No Civil Service test score
is required in order to be considered for this vacancy.
To apply, click on the “Apply” link above and complete an electronic application. Applicants are responsible for checking the status of their application to determine progress. Further status information is located under the Information section of the Current Job Opportunities page.
Applicants must submit relevant, detailed experience/education. Resumes will not be accepted without completed education/experience sections. Applications may be rejected if incomplete.
Future hires will undergo a background check, drug testing, and employment eligibility verification via E‑Verify.
Applicants with college training or a bachelor’s degree must submit an official transcript before appointment. Attach transcripts and original documentation upon hire.
Contact Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: Erica.Gay@la.gov
#J-18808-Ljbffr
Responsibilities
Administer and maintain virtual server infrastructure for OTS.
Coordinate installation, maintenance, and modification of vendor‑supplied software and related products.
Perform technical troubleshooting, problem resolution, and root cause analysis for incidents.
Collaborate with OTS technical staff to resolve associated problems.
Recommend and implement standards, policies, and procedures for the OTS virtual environment.
Provide guidance and documentation to end‑users, administrators, and technical support personnel.
Assist in migration and provisioning of all virtual server environments.
Monitor and update procedures, documentation, and change‑management logs per OTS policies.
Mentor lower‑level team members and facilitate knowledge transfer and training.
Perform all other tasks as directed.
Qualifications
Two years of experience in information technology; OR
Six years of full‑time work experience in any field; OR
An associate’s degree in information technology; OR
A bachelor’s degree.
Experience Substitution:
Every 30 semester hours earned from an accredited college or university is credited as one year of experience toward the six‑year requirement. Maximum substitution is 120 semester hours, which substitutes for a maximum of four years of experience in any area.
Note:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Note:
All college hours or degrees must be from an accredited college or university.
Official job specifications can be found here.
Division Overview
Overseeing the state’s capital construction program
Working to provide state and federal grants for community development
Development of the state budget
Providing technology services
Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
Administering a program that provides federal funds to help Louisiana residents recover from hurricanes
Position‑Specific Details Appointment Type:
The vacancy will be filled by a new hire or by promotion of a current permanent status classified employee.
Career Progression:
The vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Associate Engineer 1, 2, 3, or 4, depending on level of experience.
Compensation:
Depends on the qualifications of the selected applicant.
How to Apply No Civil Service test score
is required in order to be considered for this vacancy.
To apply, click on the “Apply” link above and complete an electronic application. Applicants are responsible for checking the status of their application to determine progress. Further status information is located under the Information section of the Current Job Opportunities page.
Applicants must submit relevant, detailed experience/education. Resumes will not be accepted without completed education/experience sections. Applications may be rejected if incomplete.
Future hires will undergo a background check, drug testing, and employment eligibility verification via E‑Verify.
Applicants with college training or a bachelor’s degree must submit an official transcript before appointment. Attach transcripts and original documentation upon hire.
Contact Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: Erica.Gay@la.gov
#J-18808-Ljbffr