Bekaert
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert: Create Alert
Headquartered in Hamme, Belgium, Bexco is a global leader in designing and manufacturing high-quality synthetic rope solutions for the offshore energy, maritime, and heavy lifting industries.
With over 50 years of expertise, Bexco is recognized for its innovative mooring and towing systems, including certified Single Point Mooring (SPM) ports and tailor‑made solutions for offshore wind, oil and gas projects, and deepwater operations.
As a proud subsidiary of Bekaert, a world‑class Belgian wire solutions company, Bexco leverages enhanced capabilities and a global reach, reinforcing its position at the forefront of offshore rope technology.
As a Sales Manager SPM & Customer Service, you are the strategic partner for our customers in the Single Point Mooring (SPM) segment.
You lead and inspire the customer service, transport, and logistics team, ensuring operational excellence and a seamless customer experience.
You build long‑term relationships, drive value creation, and act as the internal voice of the customer to continuously improve our service delivery.
Key Activities and Responsibilities
People management: Lead the customer service, transport, and logistics team covering all segments within Bekaert Synthetic Ropes.
Strategic relationship management: Serve as the single point of contact for key accounts purchasing across multiple product groups.
Value creation: Develop and execute strategies that align with customer goals and Bekaert’s growth ambitions.
Financial accountability: Monitor account receivables and ensure timely payments.
Forecasting and insights: Provide accurate forecasts and strategic insights into account performance and potential.
Opportunity development: Identify cross‑selling and upselling opportunities across segments.
Bold negotiation: Lead contract discussions with confidence and integrity.
Customer advocacy: Represent the voice of the customer internally to drive continuous improvemen.
Travel as needed to maintain key stakeholder relationships (approx. 50%).
Oversee daily operations of Customer Service, Transport, and Logistics teams, including KPIs, performance reviews, and coaching.
Develop and execute strategic plans to grow revenue and expand accounts through value‑based selling.
Identify new business opportunities within existing accounts and via strategic partnerships.
Build and maintain a strong global agent network.
Maintain a healthy order pipeline in coordination with Customer Service.
Act as primary contact for accounts, ensuring seamless customer experience.
Monitor and manage account receivables, resolving financial issues with Finance.
Lead price negotiations and contract renewals focusing on long‑term value and profitability.
Provide monthly forecasts and strategic insights for key accounts.
Align with regional Key Account Managers and Segment Leader on service delivery and strategy.
Launch new solutions and innovations with key customers as a trusted advisor.
Skills
Strong leadership and coaching capabilities
Excellent communication and negotiation skills
Strategic thinking and analytical mindset Previous Experience
5–7 years in account or sales management, preferably in offshore or manufacturing industries
Strong affinity with manufacturing processes
Qualifications and Education
Bachelor in Engineering, Business, Sales, Marketing of related field
Be bold and take the leap! We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team!
At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about us and our exciting career opportunities, visit Bekaert Careers
#J-18808-Ljbffr
Select how often (in days) to receive an alert: Create Alert
Headquartered in Hamme, Belgium, Bexco is a global leader in designing and manufacturing high-quality synthetic rope solutions for the offshore energy, maritime, and heavy lifting industries.
With over 50 years of expertise, Bexco is recognized for its innovative mooring and towing systems, including certified Single Point Mooring (SPM) ports and tailor‑made solutions for offshore wind, oil and gas projects, and deepwater operations.
As a proud subsidiary of Bekaert, a world‑class Belgian wire solutions company, Bexco leverages enhanced capabilities and a global reach, reinforcing its position at the forefront of offshore rope technology.
As a Sales Manager SPM & Customer Service, you are the strategic partner for our customers in the Single Point Mooring (SPM) segment.
You lead and inspire the customer service, transport, and logistics team, ensuring operational excellence and a seamless customer experience.
You build long‑term relationships, drive value creation, and act as the internal voice of the customer to continuously improve our service delivery.
Key Activities and Responsibilities
People management: Lead the customer service, transport, and logistics team covering all segments within Bekaert Synthetic Ropes.
Strategic relationship management: Serve as the single point of contact for key accounts purchasing across multiple product groups.
Value creation: Develop and execute strategies that align with customer goals and Bekaert’s growth ambitions.
Financial accountability: Monitor account receivables and ensure timely payments.
Forecasting and insights: Provide accurate forecasts and strategic insights into account performance and potential.
Opportunity development: Identify cross‑selling and upselling opportunities across segments.
Bold negotiation: Lead contract discussions with confidence and integrity.
Customer advocacy: Represent the voice of the customer internally to drive continuous improvemen.
Travel as needed to maintain key stakeholder relationships (approx. 50%).
Oversee daily operations of Customer Service, Transport, and Logistics teams, including KPIs, performance reviews, and coaching.
Develop and execute strategic plans to grow revenue and expand accounts through value‑based selling.
Identify new business opportunities within existing accounts and via strategic partnerships.
Build and maintain a strong global agent network.
Maintain a healthy order pipeline in coordination with Customer Service.
Act as primary contact for accounts, ensuring seamless customer experience.
Monitor and manage account receivables, resolving financial issues with Finance.
Lead price negotiations and contract renewals focusing on long‑term value and profitability.
Provide monthly forecasts and strategic insights for key accounts.
Align with regional Key Account Managers and Segment Leader on service delivery and strategy.
Launch new solutions and innovations with key customers as a trusted advisor.
Skills
Strong leadership and coaching capabilities
Excellent communication and negotiation skills
Strategic thinking and analytical mindset Previous Experience
5–7 years in account or sales management, preferably in offshore or manufacturing industries
Strong affinity with manufacturing processes
Qualifications and Education
Bachelor in Engineering, Business, Sales, Marketing of related field
Be bold and take the leap! We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team!
At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about us and our exciting career opportunities, visit Bekaert Careers
#J-18808-Ljbffr