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H&R Block

Multi-Unit Team Leader Hrly

H&R Block, Chicago, Illinois, United States, 60290

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Job Title Multi-Unit Team Leader Hrly

Company H&R Block

Job Overview At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We uphold a high‑performing, connected culture where everyone feels like they belong.

This role is not remote and requires in‑person work.

Responsibilities

Provide leadership over three H&R Block tax offices.

Manage leadership and development of associates, delivering an outstanding client experience and achieving all office‑related growth objectives for the three tax offices.

Start a flexible part‑time schedule in the fall to prepare for the busy tax season. From January to April, transition to full‑time, including evening and weekend hours as needed.

Travel between offices as required.

Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.

Qualifications

People management experience with a demonstrated ability to grow and develop associates.

Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture.

Strong decision‑making and judgment skills and the ability to function well in a fast‑paced environment with minimal supervision.

Strong interpersonal and communication skills, and a customer‑centric mindset that seeks to understand and exceed client needs.

Computer proficient with the ability to use MS Office.

Bachelor’s degree in a related field, or high school diploma with equivalent experience.

Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).

Multi‑unit people management experience in retail, restaurant, banking, or other related industry (preferred).

Prior tax preparation experience is not required.

Benefits

Employee Assistance Program with Health Advocate.

Wellbeing program, BetterYou, to help you build healthy habits.

Neurodiversity and caregiver support available to you and your family.

Various discounts on everyday items and services.

Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

Check out all available benefits at www.blockbenefits.com.

Pay Range $15.00 - $40.00/Hr.

Equal Opportunity Employer H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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