Warehouse Supervisor Job at Bright Media Corporation in Phoenix

Description

Position Summary

We are seeking a hands-on, experienced Warehouse Supervisor to lead daily operations in our fast-paced warehouse environment. This role is responsible for overseeing processes, labor, product quality, and the overall flow of goods in and out of the warehouse. The ideal candidate is results-driven, process-oriented, and has a strong track record of managing teams in a warehouse or distribution environment.

Key Responsibilities

• Supervise and lead a team of 20+ warehouse associates across inbound, outbound, inventory, and quality control functions.


• Train, coach, and motivate warehouse staff to meet productivity, safety, and quality goals.


• Maintain a clean, organized, and safe working environment in compliance with company policies and OSHA standards.


• Manage the daily workflow of the warehouse, ensuring timely and accurate processing of customer orders.


• Oversee quality control standards to ensure all rental items meet company expectations before leaving and upon return.


• Coordinate receiving, inspection, and restocking of returned rental items.


• Monitor inventory levels and work closely with inventory control to ensure product accuracy and availability.


• Identify and implement process improvements to increase efficiency and reduce errors or damage.


• Develop and maintain staffing schedules, assign tasks, and manage labor resources based on volume and priorities.


• Collaborate cross-functionally with sales, operations, logistics, and other internal teams to ensure alignment on priorities and customer needs.


• Communicate effectively with internal stakeholders to solve problems and maintain workflow.


• Resolve operational or personnel issues with a proactive, problem-solving approach.

Qualifications

• Minimum 3 years of experience as a Warehouse Supervisor or Team Lead, preferably in event rentals, logistics, or a high-volume distribution environment.


• Proven experience managing teams of 20 or more across multiple warehouse functions.


• Strong knowledge of warehouse operations, including inbound, outbound, inventory, and quality control.


• Excellent communication skills, with the ability to coordinate with cross-functional teams, including sales, operations, and logistics.


• Demonstrated results-orientation with a strong ability to meet deadlines and drive performance.


• Strong problem-solving, leadership, and team management skills.


• Detail-oriented with a process improvement mindset.


• Strong organizational skills and ability to manage multiple priorities.


• Proficient in Microsoft Office tools, including Outlook, Word, and Excel.


• Ability to work flexible hours as needed during peak event seasons.


• Bilingual (English/Spanish) is a plus.

Preferred Skills

• Experience with warehouse management systems (WMS) or ERP platforms.


• Familiarity with rental industry logistics and product flow.


• Forklift certification (or willingness to obtain).

What We Offer

• Competitive salary based on experience


• Health, dental, and vision benefits


• Paid time off and holidays


• Opportunities for growth within a growing company


• A collaborative, fast-paced work environment in the exciting world of events