UNFI Canada
Job Overview: The IT Senior Manager Solutions Business Technology Platform (BTP) oversees and manages the tasks of planning, documentation, maintenance, and administration of SAP BTP system owned capabilities such as Technical and Functional configurations including management of overall BTP and MuleSoft integrations. This role is responsible for supporting UNFI’s internal IT Product Teams as a conduit between UNFI Technical and Business teams including getting delivery for SAP BTP Implementation work through System Integration Partner.
This role works collaboratively with development, infrastructure, and support. Also, this role manages performance and deliverables from a global workforce of associates and external IT vendors that may be operating from various time zones. In addition, this role will focus on strategic direction and IT functional/technical roadmaps for SAP BTP/MuleSoft. The role requires deep expertise across SAP BTP Integration Suite components (CPI, API Management, Integration Advisor, Event Mesh, TPM) as well as hands-on MuleSoft integration experience in API modeling, architecture, and hybrid integration environments leveraging multiple platforms.
Job Responsibilities
Define and execute the enterprise integration roadmap leveraging SAP BTP, SAP Integration Suite, and Cloud Foundry/Kyma runtimes and Mulesoft
Lead a team of integration architects and developers delivering complex integration solutions
Partner with enterprise architects, application owners, and business stakeholders to align integration capabilities with business goals
Establish governance standards for APIs, event-driven architecture, and middleware usage
Lead efforts in the design and implementation of SAP BTP Integration landscape across UNFI and with contingent workforce
Work collaboratively with key business area stakeholders or internal IT teams to determine technical direction and approach to system design and implementation
Ensure designs support scalability, quality, performance, security, maintainability, and architectural integrity, and ensure solutions are delivered in alignment with the defined architecture strategies and goals through collaboration across IT teams
Act as a subject matter expert to the organization for SAP BTP Integration suite / MuleSoft
Contribute to the ongoing evolution of processes/methodologies that pertain to the software development lifecycle, people management, business process, or information services
Define, lead, and govern integration strategy using SAP BTP Integration Suite
Deliver and oversee integrations via CPI and govern enterprise API lifecycle through API Management
Drive adoption of Integration Advisor for canonical mappings and B2B/EDI scenarios
Establish event-driven architectures using Event Mesh
Manage Trading Partner Management (TPM) for external partner collaboration
Provide MuleSoft architectural leadership, focusing on API modeling, reuse, and hybrid integration with SAP and non-SAP systems
Experience with multiple integration platforms to design scalable, future-ready solutions
Partner with system integrators to ensure consistent delivery standards and governance
Mentor internal teams and promote best practices for clean core integration strategies
Leadership & Coaching
Accountable for all aspects of managing the team of internal and external contractors involved in SAP BTP project work
Proven ability to lead cross-functional technical teams and manage global stakeholders
Performs other duties as assigned
Job Requirements Education/Certifications
Bachelor’s in management information systems, computer science, or related discipline is required
Experience
10+ years of relevant Information Technology experience required including 5+ years of technical experience with SAP BTP and MuleSoft (preferred)
7+ years of SAP ERP implementation/consulting experience working with leading SAP System Integrator(s)
8+ years of experience leading a team(s) made up of technical associates and/or contract resources in multiple locations, including offshore is required
8+ years in SAP integrations with progressive leadership experience
Proven expertise in SAP BTP Integration Suite (CPI, API Management, Integration Advisor, Event Mesh, TPM)
Strong hands-on experience with MuleSoft, specifically in API modeling, architecture, and hybrid/multi-platform environments
Proven track record of managing system integrators and vendor delivery models
Strong understanding of API-led connectivity, event-driven architecture, and hybrid integration landscapes
Knowledge/Skills/Abilities
Excellent communication and stakeholder management skills
Demonstrated ability to influence key IT and Business leaders
Managing conflicting approaches aligned to the strategic roadmap
Advanced knowledge of SAP BTP and Wholesale Distribution business practices, processes/applications, and associated industry software tools
Strong communication, analytical thinking, and problem-solving abilities
Excellent analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions
Deep knowledge of all components of technical architecture including Cloud/Hybrid application architecture
Understanding network architecture and secure API design principles
Familiarity with SAP S/4 from Technical and Functional perspective
Must have strong computer skills and be proficient in the use of Microsoft Office applications
Good judgment is required for this position as there may be times when direct supervision may not be immediately available
Work Environment Remote Role. This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.
Travel (minor). This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.
Physical Environment/Demands
Most work is performed in a temperature-controlled office environment
Incumbent may sit for long periods of time at a desk or computer terminal
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday
Stooping, bending, twisting, and reaching may be required in the completion of job duties
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
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This role works collaboratively with development, infrastructure, and support. Also, this role manages performance and deliverables from a global workforce of associates and external IT vendors that may be operating from various time zones. In addition, this role will focus on strategic direction and IT functional/technical roadmaps for SAP BTP/MuleSoft. The role requires deep expertise across SAP BTP Integration Suite components (CPI, API Management, Integration Advisor, Event Mesh, TPM) as well as hands-on MuleSoft integration experience in API modeling, architecture, and hybrid integration environments leveraging multiple platforms.
Job Responsibilities
Define and execute the enterprise integration roadmap leveraging SAP BTP, SAP Integration Suite, and Cloud Foundry/Kyma runtimes and Mulesoft
Lead a team of integration architects and developers delivering complex integration solutions
Partner with enterprise architects, application owners, and business stakeholders to align integration capabilities with business goals
Establish governance standards for APIs, event-driven architecture, and middleware usage
Lead efforts in the design and implementation of SAP BTP Integration landscape across UNFI and with contingent workforce
Work collaboratively with key business area stakeholders or internal IT teams to determine technical direction and approach to system design and implementation
Ensure designs support scalability, quality, performance, security, maintainability, and architectural integrity, and ensure solutions are delivered in alignment with the defined architecture strategies and goals through collaboration across IT teams
Act as a subject matter expert to the organization for SAP BTP Integration suite / MuleSoft
Contribute to the ongoing evolution of processes/methodologies that pertain to the software development lifecycle, people management, business process, or information services
Define, lead, and govern integration strategy using SAP BTP Integration Suite
Deliver and oversee integrations via CPI and govern enterprise API lifecycle through API Management
Drive adoption of Integration Advisor for canonical mappings and B2B/EDI scenarios
Establish event-driven architectures using Event Mesh
Manage Trading Partner Management (TPM) for external partner collaboration
Provide MuleSoft architectural leadership, focusing on API modeling, reuse, and hybrid integration with SAP and non-SAP systems
Experience with multiple integration platforms to design scalable, future-ready solutions
Partner with system integrators to ensure consistent delivery standards and governance
Mentor internal teams and promote best practices for clean core integration strategies
Leadership & Coaching
Accountable for all aspects of managing the team of internal and external contractors involved in SAP BTP project work
Proven ability to lead cross-functional technical teams and manage global stakeholders
Performs other duties as assigned
Job Requirements Education/Certifications
Bachelor’s in management information systems, computer science, or related discipline is required
Experience
10+ years of relevant Information Technology experience required including 5+ years of technical experience with SAP BTP and MuleSoft (preferred)
7+ years of SAP ERP implementation/consulting experience working with leading SAP System Integrator(s)
8+ years of experience leading a team(s) made up of technical associates and/or contract resources in multiple locations, including offshore is required
8+ years in SAP integrations with progressive leadership experience
Proven expertise in SAP BTP Integration Suite (CPI, API Management, Integration Advisor, Event Mesh, TPM)
Strong hands-on experience with MuleSoft, specifically in API modeling, architecture, and hybrid/multi-platform environments
Proven track record of managing system integrators and vendor delivery models
Strong understanding of API-led connectivity, event-driven architecture, and hybrid integration landscapes
Knowledge/Skills/Abilities
Excellent communication and stakeholder management skills
Demonstrated ability to influence key IT and Business leaders
Managing conflicting approaches aligned to the strategic roadmap
Advanced knowledge of SAP BTP and Wholesale Distribution business practices, processes/applications, and associated industry software tools
Strong communication, analytical thinking, and problem-solving abilities
Excellent analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions
Deep knowledge of all components of technical architecture including Cloud/Hybrid application architecture
Understanding network architecture and secure API design principles
Familiarity with SAP S/4 from Technical and Functional perspective
Must have strong computer skills and be proficient in the use of Microsoft Office applications
Good judgment is required for this position as there may be times when direct supervision may not be immediately available
Work Environment Remote Role. This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.
Travel (minor). This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.
Physical Environment/Demands
Most work is performed in a temperature-controlled office environment
Incumbent may sit for long periods of time at a desk or computer terminal
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday
Stooping, bending, twisting, and reaching may be required in the completion of job duties
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
#J-18808-Ljbffr