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Meriton

Accounts Payable Operations Supervisor

Meriton, Irving, Texas, United States, 75084

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Meriton is a national team of experts driving HVAC innovation through a network of high‑performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people.

If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way.

Accounts Payable Operations Supervisor Reports To:

Accounts Payable Operations Manager

Department:

Shared Services Center (SSC) – Accounts Payable

Location:

Irving, TX

FLSA Status:

Exempt

Role Summary Team:

Accounts Payable Operations – PO Invoice Processing Team

Team Size:

15+ Specialists

Scope:

U.S. Shared Services; multi‑business unit; high‑volume invoice processing and exception management

The Accounts Payable Operations Supervisor is responsible for leading the team that manages purchase order (PO) invoice processing and exception resolution within the Shared Services Center (SSC). This role ensures accurate, timely, and compliant invoice posting through ExFlow and Microsoft D365 F&O, maximizing automation and touchless processing rates while maintaining strong internal controls.

As Meriton scales rapidly, this position plays a critical role in building a sustainable, standardized operating model for 2‑ and 3‑way match performance across business units. This role partners closely with Procurement, Receiving, and Controllership teams to resolve price, quantity, and receipt variances, driving operational efficiency, supplier satisfaction, and audit readiness.

Shared Services & Operational Priorities

Process Standardization:

Define and enforce common tolerance limits, workflow rules, and posting logic across all business units to ensure consistency and control.

Automation Performance:

Drive system and data readiness to support a sustained touchless 3‑way match rate of 75% or higher.

Exception Management:

Implement supplier and business unit scorecards to identify and correct recurring match and receipt issues; reduce aged invoice blocks by at least 50%.

System Integration:

Expand EDI and supplier portal usage to increase invoice accuracy and reduce manual intake volume.

Operational Scalability:

Maintain service levels and accuracy while managing rapid growth in invoice volume without proportional increases in headcount.

Core Responsibilities

Oversee daily processing of PO invoices within ExFlow/D365, ensuring all 3‑way matches are completed accurately and within SLA.

Monitor and manage match queues, addressing price, quantity, and receipt exceptions through collaboration with Buyers and Receiving teams.

Govern GR/IR (Goods Received/Invoice Received) account activity; coordinate returns, credits, and adjustments to maintain sub‑ledger integrity.

Execute unblock sprints prior to payment cycles to ensure readiness and minimize on‑hold items.

Operational Governance & Performance Management

Track and publish daily/weekly performance dashboards (touchless rate, backlog, unblock aging, exception recurrence).

Develop, maintain, and enforce standard operating procedures (SOPs), playbooks, and escalation protocols for recurring exception categories.

Partner with the Vendor Master and Data Capture teams to prevent upstream errors and reduce invoice rework.

Lead a team of invoice processing specialists and seniors, providing coaching, quality assurance, and daily workload balancing.

Foster a culture of accountability, accuracy, and continuous improvement within the SSC.

Support cross‑training and development programs to enhance team flexibility and career progression.

Process Improvement & Collaboration

Drive root‑cause analysis for recurring match failures; develop corrective actions with Procurement and Receiving.

Collaborate with the Programs & Analytics Manager to identify automation opportunities using workflow optimization.

Participate in system enhancement testing (UAT) and process documentation for ExFlow or D365 configurations.

Qualifications

4–6 years of experience in purchase order invoice processing or 3‑way match environments within a Shared Services or centralized AP function.

Strong hands‑on experience with Microsoft D365 F&O and ExFlow, including tolerance setup and workflow management.

Solid understanding of procurement and receiving processes, GR/IR reconciliation, and exception resolution.

Proven ability to lead a high‑volume processing team while maintaining accuracy and service quality.

Proficiency in Excel, Power BI, and workflow analytics tools preferred.

Excellent communication and stakeholder management skills across SSC, Procurement, and Finance.

Key Success Metrics % touchless processing; invoice throughput; exception aging

Exception Management Unblock cycle time; recurrence reduction; aged blocks >30 days

Accuracy & Compliance Posting accuracy; GR/IR balance hygiene; audit readiness

Service & Delivery Team Performance QA pass rate; productivity per FTE; engagement and training completion

Meriton is an Equal Opportunity Employer

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

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