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CIVANA Wellness Resort & Spa

Outbound Sales Manager – Corporate Wellness & Retreats

CIVANA Wellness Resort & Spa, Phoenix, Arizona, United States

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Outbound Sales Manager – Corporate Wellness & Retreats CIVANA Wellness Resort & Spa, Carefree, AZ, US

10 days ago Requisition ID: 1216

Salary Range: $85,000.00 To $125,000.00 Annually

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional, and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

ACCOLADES

2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - #3 Top Destination Spa

2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose

2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge

2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US

2023 Women’s Health Travel Awards - Best Yoga Retreat in the World

2023 TripAdvisor Traveler's Choice Award

2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US

AAA Inspector’s Best of Housekeeping Award

WHY YOU’LL LOVE WORKING AT CIVANA

Complimentary access to wellness classes & programming

Complimentary shift meal

Generous Team Member & Friends & Family Resort rates and discounts

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.

Key Responsibilities

Conduct a minimum of 50 outbound touches weekly (30 warm, 20 new qualified).

Research and identify companies whose retreat goals align with wellness, team connection, and purpose-driven experiences.

Build and manage a pipeline of 10+ new qualified deals within the first 90 days.

Develop and deliver 5 new qualified proposals weekly (mix of new and warm leads).

Maintain full-cycle sales responsibility until transition to a dedicated sales manager as the team grows.

Drive toward an annualized revenue goal of $800K within assigned segments.

Maintain a 30%+ conversion rate from proposal to booked business.

Track and manage all sales activity and reporting in Pipedrive CRM.

Conduct local sales calls, presentations, and on-site Wellness Days for key corporate stakeholders within a 25-mile radius.

Partner with marketing and operations teams to design targeted sales campaigns during need periods.

Collaborate cross-functionally to ensure seamless handoff and flawless group execution.

Hybrid Schedule

3 days per week onsite for team meetings, site visits, and operational alignment.

2 days per week remote to allow for focused prospecting, call blocks, and pipeline development.

Candidates will provide weekly call logs and outbound activity summaries for review.

Performance Metrics

50 outbound touches per week (30 warm / 20 new).

30%+ proposal-to-contract conversion rate.

$800K annualized revenue goal.

Pipeline of 10 new qualified deals by Day 90.

Qualifications

3+ years of hospitality, resort, or corporate group sales experience; outbound prospecting background required.

Proven track record in pipeline development, outbound lead generation, and closing new business.

Excellent communication, presentation, and relationship management skills.

Experience with long sales cycles (8–18+ months) and cultivating repeat corporate partnerships.

CRM proficiency (Pipedrive or equivalent).

Passion for wellness, purpose-driven experiences, and the CIVANA mission of “Happiness First, Healthiness Always.”

Compensation

Base Salary: $85,000 – $90,000 annually (commensurate with experience and sales maturity).

Incentive Compensation: $40,000 annual earning potential based on performance metrics.

Total Estimated Target Earnings: Approximately $125,000 annually.

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