Balfour Beatty Investments & Communities
Work Order Analyst
Balfour Beatty Investments & Communities, Atlanta, Georgia, United States, 30383
Who We Are
Balfour Beatty Investments is a global infrastructure investor operating in the UK, US, and Canada. We provide the investment capability to deliver complex infrastructure projects. Over the past 15 years, Balfour Beatty Investments (formerly known as Balfour Beatty Capital) has established itself as one of the largest investors in the PPP industry, building a portfolio of more than 60 projects worldwide, predominantly in the UK and US.
Balfour Beatty Investments is proud to offer challenging and rewarding work in a variety of functional areas. As a company, we operate with safety and sustainability as our primary focus. Our core values are Integrity, Teamwork, Excellence, and Respect, and we expect all employees to uphold this code of conduct. Living up to these commitments requires fresh ideas, insights and the talents of a diverse workforce.
We are committed to offering a professional development path through training and mentoring across a wide variety of skills and functional areas.
We offer a comprehensive benefits package that includes a variety of health care options, retirement benefits and other flexible benefits.
Our Benefits
Discretionary bonuses
Medical and Dental Insurance (starting 1st of the month following employment)
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short‑term and long‑term disability, parental leave
And more!
About the Role The Work Order Analyst is responsible for ensuring the accuracy, completeness, and policy adherence of work order data prior to closure. This position supports data integrity efforts by reviewing submitted work orders, identifying discrepancies, and communicating with relevant teams to resolve issues. The Analyst must correct all discrepancies that prohibit a complete and accurate work order before closing. This is a remote position with flexibility for candidates in Eastern Standard Time (EST).
What You'll Be Doing
Review and validate Tech Complete work orders for accuracy, completeness, and adherence to company policies.
Audit work order data against defined requirements based on work order type, ensuring all fields are completed and accurate, labor records are correct, required attachments and vendor documentation are present, related inspections are completed and documented, and environmental sign‑off is complete when applicable.
Identify missing or inconsistent information and notate discrepancies for site correction.
Monitor the tracking system for new work orders requiring review.
Track re‑submitted work orders after site corrective action and audit against the original criteria again.
Place complete and accurate work orders in Work Complete status.
Identify and elevate recurring compliance failures to leadership for corrective action.
Consistently meet or exceed efficiency and accuracy targets, which serve as key performance indicators for this position.
Participate in periodic training and development sessions to enhance accuracy, improve process efficiency, and maintain alignment with evolving policies and procedures.
Typical Physical Demands Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 25-50 lbs.
Who We're Looking For
High School diploma or GED
Minimum of two (2) years of administrative or data entry experience
Relevant industry and leadership experience preferred
Audit experience is a plus
Strong data entry and documentation skills with high attention to detail and deadlines
Ability to effectively work within a decentralized, highly autonomous business model, collaborating as a team member and working independently
Highly motivated, efficient, and successful in a fast‑paced, data‑heavy environment
Proficiency with Outlook, Excel, and Word
Existing Yardi knowledge is a bonus
Effective communication across multiple organizational levels
Ability to handle sensitive and confidential information
Demonstrates ethics and integrity, with a clear understanding of and adherence to company values, the Code of Ethics, and policies
Active and valid Driver’s License
Pay Rate $20.00 - $30.00 per hour (USD)
*This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity Equal Opportunity Employer, including people with disabilities and veterans. The company is committed to providing equal employment opportunities and follows all applicable laws and regulations related to hiring. For more information, review the EEO statement or contact Human Resources at careers@bbcgrp.com.
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Balfour Beatty Investments is proud to offer challenging and rewarding work in a variety of functional areas. As a company, we operate with safety and sustainability as our primary focus. Our core values are Integrity, Teamwork, Excellence, and Respect, and we expect all employees to uphold this code of conduct. Living up to these commitments requires fresh ideas, insights and the talents of a diverse workforce.
We are committed to offering a professional development path through training and mentoring across a wide variety of skills and functional areas.
We offer a comprehensive benefits package that includes a variety of health care options, retirement benefits and other flexible benefits.
Our Benefits
Discretionary bonuses
Medical and Dental Insurance (starting 1st of the month following employment)
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short‑term and long‑term disability, parental leave
And more!
About the Role The Work Order Analyst is responsible for ensuring the accuracy, completeness, and policy adherence of work order data prior to closure. This position supports data integrity efforts by reviewing submitted work orders, identifying discrepancies, and communicating with relevant teams to resolve issues. The Analyst must correct all discrepancies that prohibit a complete and accurate work order before closing. This is a remote position with flexibility for candidates in Eastern Standard Time (EST).
What You'll Be Doing
Review and validate Tech Complete work orders for accuracy, completeness, and adherence to company policies.
Audit work order data against defined requirements based on work order type, ensuring all fields are completed and accurate, labor records are correct, required attachments and vendor documentation are present, related inspections are completed and documented, and environmental sign‑off is complete when applicable.
Identify missing or inconsistent information and notate discrepancies for site correction.
Monitor the tracking system for new work orders requiring review.
Track re‑submitted work orders after site corrective action and audit against the original criteria again.
Place complete and accurate work orders in Work Complete status.
Identify and elevate recurring compliance failures to leadership for corrective action.
Consistently meet or exceed efficiency and accuracy targets, which serve as key performance indicators for this position.
Participate in periodic training and development sessions to enhance accuracy, improve process efficiency, and maintain alignment with evolving policies and procedures.
Typical Physical Demands Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 25-50 lbs.
Who We're Looking For
High School diploma or GED
Minimum of two (2) years of administrative or data entry experience
Relevant industry and leadership experience preferred
Audit experience is a plus
Strong data entry and documentation skills with high attention to detail and deadlines
Ability to effectively work within a decentralized, highly autonomous business model, collaborating as a team member and working independently
Highly motivated, efficient, and successful in a fast‑paced, data‑heavy environment
Proficiency with Outlook, Excel, and Word
Existing Yardi knowledge is a bonus
Effective communication across multiple organizational levels
Ability to handle sensitive and confidential information
Demonstrates ethics and integrity, with a clear understanding of and adherence to company values, the Code of Ethics, and policies
Active and valid Driver’s License
Pay Rate $20.00 - $30.00 per hour (USD)
*This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity Equal Opportunity Employer, including people with disabilities and veterans. The company is committed to providing equal employment opportunities and follows all applicable laws and regulations related to hiring. For more information, review the EEO statement or contact Human Resources at careers@bbcgrp.com.
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