TELUS Digital
Senior Manager, Solutions Architecture - Data & AI
TELUS Digital, Columbus, Ohio, United States, 43224
Senior Manager, Solutions Architecture - Data & AI
Join TELUS Digital as a Senior Manager, Solutions Architecture focused on Data & AI. This role bridges pre‑sales strategy and project delivery within our award‑winning digital product consultancy, part of TELUS, Canada’s largest telecommunications provider.
Location & Flexibility Work From Near (Hybrid): Boston, MA; Columbus, OH; Charlottesville, VA; or Durham, NC.
Work From Anywhere (Remote) with occasional travel to clients and TELUS Digital Solutions offices.
The Opportunity As a Senior Manager, you will play a pivotal role in designing, architecting, and launching impactful Data & AI solutions. You will engage prospects, lead architecture efforts for new engagements, and collaborate with delivery teams to bring client visions to life. You will also provide critical estimates around team composition, build scope, and resource planning to ensure realistic scoping and staffing.
Responsibilities
Presale: Lead scoping, technical design, and work planning during the presale process, articulating our data and AI capabilities to prospective clients.
Delivery: Play the lead role in technical architecture and discovery projects, using consulting methods to refine the data product and technical architecture of client projects, including scalable data pipelines, machine learning model architectures, and MLOps frameworks.
Subject Matter Expertise: Own a technology vertical within Data & AI, encompassing solution design, platform selection (e.g., Databricks, Snowflake, Azure, AWS Bedrock), implementation support, and thought leadership in areas such as large‑scale data warehousing, real‑time analytics, MLOps, or agentic AI systems.
Roving Catalyst: Enhance existing project teams with architectural account‑level guidance or specific subject‑matter expertise in data engineering, machine learning, or artificial intelligence.
Qualifications
Multi‑platform familiarity, with expertise in one or more of the following:
Cloud Data Platforms: Deep experience with Databricks, Snowflake, or other major cloud data warehousing/lakehouse solutions.
Cloud AI/ML Services: Proficiency with cloud‑native AI/ML platforms (e.g., AWS Bedrock / SageMaker, Azure ML, Google AI Platform / Vertex AI).
Backend Cloud Platforms: Strong experience with major cloud providers (AWS, Azure, GCP) for deploying and managing data and AI solutions.
Data & AI Industry Expertise: Specialized knowledge of the data ecosystem, including data ingestion, ETL/ELT processes, data warehousing, data lakes, and real‑time analytics.
Machine Learning & AI Acumen: Awareness of current trends in machine learning (supervised, unsupervised, deep learning), MLOps, and advanced AI concepts like Agentic AI or Large Language Models (LLMs).
Technical Proficiency: Deep understanding of MLOps principles and tools for CI/CD of machine learning models; familiarity with containerization (Docker) and orchestration (Kubernetes) for scalable deployments.
Experience with software estimation, work planning, and building project plans within time/cost constraints.
Excellent verbal and written communication skills, with the ability to clearly break down complex data and AI concepts for both technical and non‑technical stakeholders, including executive partners.
Experience delivering software or data solutions in an agency/client‑service environment.
Equally comfortable working in pre‑sale and post‑sale environments.
Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on qualifications, merits, competence, and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics.
Benefits
Healthcare benefits – Medical, Vision, Dental (including an option for 100% coverage of individual employee medical premiums)
Life & Disability Insurance
401(k) matching
Flexible paid time off & paid company holidays
Parental Leave
Employee Assistance Program (EAP)
And more!
Compensation USA Pay Range: $180,000 - $210,000 USD
Employment Type Full‑time
Seniority Level Mid‑Senior level
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Location & Flexibility Work From Near (Hybrid): Boston, MA; Columbus, OH; Charlottesville, VA; or Durham, NC.
Work From Anywhere (Remote) with occasional travel to clients and TELUS Digital Solutions offices.
The Opportunity As a Senior Manager, you will play a pivotal role in designing, architecting, and launching impactful Data & AI solutions. You will engage prospects, lead architecture efforts for new engagements, and collaborate with delivery teams to bring client visions to life. You will also provide critical estimates around team composition, build scope, and resource planning to ensure realistic scoping and staffing.
Responsibilities
Presale: Lead scoping, technical design, and work planning during the presale process, articulating our data and AI capabilities to prospective clients.
Delivery: Play the lead role in technical architecture and discovery projects, using consulting methods to refine the data product and technical architecture of client projects, including scalable data pipelines, machine learning model architectures, and MLOps frameworks.
Subject Matter Expertise: Own a technology vertical within Data & AI, encompassing solution design, platform selection (e.g., Databricks, Snowflake, Azure, AWS Bedrock), implementation support, and thought leadership in areas such as large‑scale data warehousing, real‑time analytics, MLOps, or agentic AI systems.
Roving Catalyst: Enhance existing project teams with architectural account‑level guidance or specific subject‑matter expertise in data engineering, machine learning, or artificial intelligence.
Qualifications
Multi‑platform familiarity, with expertise in one or more of the following:
Cloud Data Platforms: Deep experience with Databricks, Snowflake, or other major cloud data warehousing/lakehouse solutions.
Cloud AI/ML Services: Proficiency with cloud‑native AI/ML platforms (e.g., AWS Bedrock / SageMaker, Azure ML, Google AI Platform / Vertex AI).
Backend Cloud Platforms: Strong experience with major cloud providers (AWS, Azure, GCP) for deploying and managing data and AI solutions.
Data & AI Industry Expertise: Specialized knowledge of the data ecosystem, including data ingestion, ETL/ELT processes, data warehousing, data lakes, and real‑time analytics.
Machine Learning & AI Acumen: Awareness of current trends in machine learning (supervised, unsupervised, deep learning), MLOps, and advanced AI concepts like Agentic AI or Large Language Models (LLMs).
Technical Proficiency: Deep understanding of MLOps principles and tools for CI/CD of machine learning models; familiarity with containerization (Docker) and orchestration (Kubernetes) for scalable deployments.
Experience with software estimation, work planning, and building project plans within time/cost constraints.
Excellent verbal and written communication skills, with the ability to clearly break down complex data and AI concepts for both technical and non‑technical stakeholders, including executive partners.
Experience delivering software or data solutions in an agency/client‑service environment.
Equally comfortable working in pre‑sale and post‑sale environments.
Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on qualifications, merits, competence, and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics.
Benefits
Healthcare benefits – Medical, Vision, Dental (including an option for 100% coverage of individual employee medical premiums)
Life & Disability Insurance
401(k) matching
Flexible paid time off & paid company holidays
Parental Leave
Employee Assistance Program (EAP)
And more!
Compensation USA Pay Range: $180,000 - $210,000 USD
Employment Type Full‑time
Seniority Level Mid‑Senior level
#J-18808-Ljbffr