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Energy Jobline ZR

End User Technical Support Analyst (Desktop Support) in Baton Rouge

Energy Jobline ZR, Baton Rouge, Louisiana, us, 70873

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Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Role: End User Technical Support Analyst (Desktop Support) Location: Hybrid, Baton Rouge, Louisiana Duration: Longterm Job ID: SR-5225179

Scope

Responsible for advanced field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems.

Responsible for basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages.

Responsible for remote software and device support and problem resolution, which includes advanced troubleshooting, installation and configuration.

Expertise and/or relevant experience required (mandatory)

Active Directory / Domain Services

Windows Imaging and Driver Management

User Profile analysis and migration

Customer Service Skills

Advanced troubleshooting with basic hardware and software components

Desirable (but not mandatory)

Experience in deployments with Microsoft System Center Configuration Manager

Desktop and Mobile Device imaging and user transition

Third party software to be migrated and handled on a case-by-case basis

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

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