MOHR Talent
White Plains, NY (Onsite) | $55K base + benefits
We’ve partnered with a leading healthcare technology provider that helps medical and dental practices simplify payments and streamline patient management through innovative technology. They are seeking a
Client Onboarding & Activation Specialist
to support a high volume of new accounts, manage inbound and outbound client communications, and ensure a seamless transition from Sales to full platform activation. This is a fast-paced, client-facing role ideal for professionals who thrive in a
call‑center or customer support environment
and enjoy guiding clients through processes, troubleshooting in real time, and maintaining detailed records in multiple systems. 4 days ago Be among the first 25 applicants Key Responsibilities
Manage a high volume of incoming calls and emails from clients throughout the onboarding process, providing timely and professional responses.
Fully own the post‑sale client journey — from initial setup through successful product activation.
Coordinate with Sales, Product Delivery, and Implementation teams to meet strict onboarding timelines.
Deliver client training sessions, resolve activation issues, and maintain communication until go‑live completion.
Track client activity and document every interaction accurately in Salesforce CRM.
Identify common obstacles or trends and communicate feedback to leadership for process improvement.
Ideal Candidate
1+ years
of experience in
high‑volume customer service, call center, onboarding, or account support
roles.
Proven ability to manage
multiple accounts simultaneously
while maintaining exceptional service quality.
Strong phone and email communication skills — professional, confident, and solution‑focused.
Experience using
Salesforce CRM , Microsoft Office365, and similar communication or ticketing tools.
High attention to detail and comfort working in a
fast‑paced, metric‑driven environment .
Healthcare, payments, or technology experience a plus. MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at
hr@themohrgrp.com .
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Client Onboarding & Activation Specialist
to support a high volume of new accounts, manage inbound and outbound client communications, and ensure a seamless transition from Sales to full platform activation. This is a fast-paced, client-facing role ideal for professionals who thrive in a
call‑center or customer support environment
and enjoy guiding clients through processes, troubleshooting in real time, and maintaining detailed records in multiple systems. 4 days ago Be among the first 25 applicants Key Responsibilities
Manage a high volume of incoming calls and emails from clients throughout the onboarding process, providing timely and professional responses.
Fully own the post‑sale client journey — from initial setup through successful product activation.
Coordinate with Sales, Product Delivery, and Implementation teams to meet strict onboarding timelines.
Deliver client training sessions, resolve activation issues, and maintain communication until go‑live completion.
Track client activity and document every interaction accurately in Salesforce CRM.
Identify common obstacles or trends and communicate feedback to leadership for process improvement.
Ideal Candidate
1+ years
of experience in
high‑volume customer service, call center, onboarding, or account support
roles.
Proven ability to manage
multiple accounts simultaneously
while maintaining exceptional service quality.
Strong phone and email communication skills — professional, confident, and solution‑focused.
Experience using
Salesforce CRM , Microsoft Office365, and similar communication or ticketing tools.
High attention to detail and comfort working in a
fast‑paced, metric‑driven environment .
Healthcare, payments, or technology experience a plus. MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at
hr@themohrgrp.com .
#J-18808-Ljbffr