WesTech Engineering
Collections Clerk / Specialist
WesTech Engineering, Salt Lake City, Utah, United States, 84193
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Collections Clerk / Specialist
role at
WesTech Engineering .
Our mission at WesTech is to help communities thrive by delivering high‑quality water solutions with superior service – safely and sustainably. We recruit great people to be part of collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services, and more.
As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence, and continuity create an outstanding working environment and attractive opportunities for purpose‑driven professionals to develop new skills, support vital industries, and grow their careers.
Summary We’re looking for an experienced Collections Clerk who takes ownership of results and values accuracy and follow‑through. In this role, you’ll manage a portfolio of customer accounts, monitor payment activity, and work closely with internal partners to resolve issues. The ideal candidate has solid experience in collections and accounts receivable and thrives in an environment where initiative and communication matter.
Candidates for this position may be required to pass pre‑employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.
Responsibilities
Contact customers to verify receipt of invoices
Contact customers regarding past due balances and assist with payment resolution
Maintain and document all customer communications in Business Central
Verify and complete lien waivers in accordance with project and customer requirements
Prepare customer statements
Analyze and reconcile customer accounts to ensure accuracy
Identify, apply, and post daily cash receipts
Support sales invoicing process as needed
Run and review customer credit reports
Complete various customer documentation as required
Match credits or identify required refunds to customers
Coordinate with billing and accounting teams to correct errors and post adjustments
Perform other duties as assigned
Skills & Qualifications
High school diploma required; associate degree preferred
2–4 years of experience in collections, billing, and accounts receivable
Strong understanding of credit, billing, and payment processes
Excellent communication and negotiation skills
Excellent organizational skills with the ability to prioritize and meet deadlines
The ability to be persistent with collection efforts
Strong analytical and organizational skills with attention to detail
Proficiency in Microsoft Excel, editing PDFs and ERP/accounting software
Ability to work independently and collaboratively within a team
Ability to problem solve and adapt to changing environments
Additional Qualifications
Bachelor’s degree in Accounting, Finance, or related field
Experience with Business Central or similar accounting platforms
Demonstrated success collecting high‑volume or complex accounts
Physical Requirements
Ability to work at a computer workstation and use a phone for extended periods
Regularly required to move about the office and interact with team members
Occasionally required to lift and/or move up to 40 pounds
Benefits & Perks
Competitive salary and performance‑based annual bonuses.
Dollar for dollar 401(k) match of 6%.
Flexible work hours, hybrid schedules with remote work options.
Comprehensive health and wellness benefits package with an onsite and virtual medical facility.
Company HSA contribution, paid parental leave, employee assistance program.
Company‑paid life insurance, accidental death and dismemberment, and long‑term disability.
PTO plan and paid holidays.
Tuition reimbursement.
Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!
WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Collections Clerk / Specialist
role at
WesTech Engineering .
Our mission at WesTech is to help communities thrive by delivering high‑quality water solutions with superior service – safely and sustainably. We recruit great people to be part of collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services, and more.
As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence, and continuity create an outstanding working environment and attractive opportunities for purpose‑driven professionals to develop new skills, support vital industries, and grow their careers.
Summary We’re looking for an experienced Collections Clerk who takes ownership of results and values accuracy and follow‑through. In this role, you’ll manage a portfolio of customer accounts, monitor payment activity, and work closely with internal partners to resolve issues. The ideal candidate has solid experience in collections and accounts receivable and thrives in an environment where initiative and communication matter.
Candidates for this position may be required to pass pre‑employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.
Responsibilities
Contact customers to verify receipt of invoices
Contact customers regarding past due balances and assist with payment resolution
Maintain and document all customer communications in Business Central
Verify and complete lien waivers in accordance with project and customer requirements
Prepare customer statements
Analyze and reconcile customer accounts to ensure accuracy
Identify, apply, and post daily cash receipts
Support sales invoicing process as needed
Run and review customer credit reports
Complete various customer documentation as required
Match credits or identify required refunds to customers
Coordinate with billing and accounting teams to correct errors and post adjustments
Perform other duties as assigned
Skills & Qualifications
High school diploma required; associate degree preferred
2–4 years of experience in collections, billing, and accounts receivable
Strong understanding of credit, billing, and payment processes
Excellent communication and negotiation skills
Excellent organizational skills with the ability to prioritize and meet deadlines
The ability to be persistent with collection efforts
Strong analytical and organizational skills with attention to detail
Proficiency in Microsoft Excel, editing PDFs and ERP/accounting software
Ability to work independently and collaboratively within a team
Ability to problem solve and adapt to changing environments
Additional Qualifications
Bachelor’s degree in Accounting, Finance, or related field
Experience with Business Central or similar accounting platforms
Demonstrated success collecting high‑volume or complex accounts
Physical Requirements
Ability to work at a computer workstation and use a phone for extended periods
Regularly required to move about the office and interact with team members
Occasionally required to lift and/or move up to 40 pounds
Benefits & Perks
Competitive salary and performance‑based annual bonuses.
Dollar for dollar 401(k) match of 6%.
Flexible work hours, hybrid schedules with remote work options.
Comprehensive health and wellness benefits package with an onsite and virtual medical facility.
Company HSA contribution, paid parental leave, employee assistance program.
Company‑paid life insurance, accidental death and dismemberment, and long‑term disability.
PTO plan and paid holidays.
Tuition reimbursement.
Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!
WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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