Wisconsin Community Services, Inc.
Case Manager - Community Support Program (CSP)
Wisconsin Community Services, Inc., Milwaukee, Wisconsin, United States, 53244
Case Manager - Community Support Program (CSP)
Join Wisconsin Community Services, Inc. for the Case Manager - Community Support Program (CSP) role. Job Code: 2025-BHS-019 | Location: Milwaukee | Department: CSP | Status: Full Time | Type: Full Time Position Summary: Provide ongoing assessment and treatment planning, case management, supportive psychotherapy, symptom management, medication monitoring, and crisis intervention including afterhours hotline coverage to clients with serious and persistent mental illness and co-occurring substance use. Responsibilities
70% of case management performed in the community and in clients’ homes Support clients’ recovery through activities of daily living—housing, money management, vocational/educational pursuits, and scheduling/transportation to appointments Work as a member of an Assertive Community Treatment (ACT) team addressing all client needs while utilizing the ACT treatment modality Participate in group facilitation as determined by supervisor Responsible for care coordination with clients’ natural supports Work with ACT teammates to complete all assigned and non‑assigned tasks as part of client treatment Assessment, referral, and assistance with client healthcare needs Maintain frequent and effective communication with ACT team members at all times Work with team members to complete required 1:1s with clients Exhibit knowledge of evidence‑based practices such as motivational interviewing and trauma‑informed care Assessment and coordination of substance use treatment services Maintain accurate and timely documentation in the form of assessments, treatment plans, progress notes, etc. as required by agency policy and DHS 63 Accurately manage distribution of client funds when warranted Frequent home visits and transporting of clients (with belongings) in the community using staff’s personal vehicle and/or agency‑issued van; program policy requires driving the agency van in specific circumstances Attend and participate in daily staffings and in‑services Work some weekends and holidays on a rotating basis Job Qualifications
Good clinical skills, especially related to mental illnesses and substance abuse disorders Knowledge of DSM‑V, psychotropic medications, and their side effects Ability to communicate and work effectively in a positive manner with staff and clients Ability to respond appropriately in crisis situations Sensitivity toward cultural, ethnic and disability issues Good organizational and computer/typing skills Effective time management skills and the ability to multitask Ability to assist clients with activities of daily living such as shopping, cleaning, and cooking Sense of humor Ability to set professional boundaries Minimal Qualifications
Bachelor’s or Master’s Degree in a Behavioral Science (psychology, educational psychology, social work, counseling, marriage and family, etc.) No convictions or license revocations that would fail a caregiver background check Valid driver’s license, automobile, and sufficient insurance to meet agency requirements Required Experience
Open. Recent Master level graduates in Social Services or a related field, as well as those with substance use training/certification, are encouraged to apply. Supervision for clinical hours toward licensure is available. Once licensed, renewal fees are covered. Working Conditions
Work is performed in the office, the community and in clients’ homes; up to 6 hours a day may be spent driving; clients may be unstable and symptomatic at times; hours average at least 40 hours per week; flexible work schedule includes some weekends, after hours hotline coverage, and holidays. Physical Demands
Position is mobile with majority of time in the community, including transporting clients and frequent home visits; driving throughout Milwaukee County; must be able to go up and down stairs and lift and carry 20 pounds to assist with routine client moves. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law.
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Join Wisconsin Community Services, Inc. for the Case Manager - Community Support Program (CSP) role. Job Code: 2025-BHS-019 | Location: Milwaukee | Department: CSP | Status: Full Time | Type: Full Time Position Summary: Provide ongoing assessment and treatment planning, case management, supportive psychotherapy, symptom management, medication monitoring, and crisis intervention including afterhours hotline coverage to clients with serious and persistent mental illness and co-occurring substance use. Responsibilities
70% of case management performed in the community and in clients’ homes Support clients’ recovery through activities of daily living—housing, money management, vocational/educational pursuits, and scheduling/transportation to appointments Work as a member of an Assertive Community Treatment (ACT) team addressing all client needs while utilizing the ACT treatment modality Participate in group facilitation as determined by supervisor Responsible for care coordination with clients’ natural supports Work with ACT teammates to complete all assigned and non‑assigned tasks as part of client treatment Assessment, referral, and assistance with client healthcare needs Maintain frequent and effective communication with ACT team members at all times Work with team members to complete required 1:1s with clients Exhibit knowledge of evidence‑based practices such as motivational interviewing and trauma‑informed care Assessment and coordination of substance use treatment services Maintain accurate and timely documentation in the form of assessments, treatment plans, progress notes, etc. as required by agency policy and DHS 63 Accurately manage distribution of client funds when warranted Frequent home visits and transporting of clients (with belongings) in the community using staff’s personal vehicle and/or agency‑issued van; program policy requires driving the agency van in specific circumstances Attend and participate in daily staffings and in‑services Work some weekends and holidays on a rotating basis Job Qualifications
Good clinical skills, especially related to mental illnesses and substance abuse disorders Knowledge of DSM‑V, psychotropic medications, and their side effects Ability to communicate and work effectively in a positive manner with staff and clients Ability to respond appropriately in crisis situations Sensitivity toward cultural, ethnic and disability issues Good organizational and computer/typing skills Effective time management skills and the ability to multitask Ability to assist clients with activities of daily living such as shopping, cleaning, and cooking Sense of humor Ability to set professional boundaries Minimal Qualifications
Bachelor’s or Master’s Degree in a Behavioral Science (psychology, educational psychology, social work, counseling, marriage and family, etc.) No convictions or license revocations that would fail a caregiver background check Valid driver’s license, automobile, and sufficient insurance to meet agency requirements Required Experience
Open. Recent Master level graduates in Social Services or a related field, as well as those with substance use training/certification, are encouraged to apply. Supervision for clinical hours toward licensure is available. Once licensed, renewal fees are covered. Working Conditions
Work is performed in the office, the community and in clients’ homes; up to 6 hours a day may be spent driving; clients may be unstable and symptomatic at times; hours average at least 40 hours per week; flexible work schedule includes some weekends, after hours hotline coverage, and holidays. Physical Demands
Position is mobile with majority of time in the community, including transporting clients and frequent home visits; driving throughout Milwaukee County; must be able to go up and down stairs and lift and carry 20 pounds to assist with routine client moves. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law.
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