Roseburg Forest Products
Workers' Compensation Manager
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Workers' Compensation Manager
role at
Roseburg Forest Products
Brief Description While this posting is for a Workers’ Compensation Manager, we are also open to considering well-qualified candidates at the Senior Workers’ Compensation Administrator level.
Purpose Lead and manage the company’s self-insured workers’ compensation program to ensure effective claims administration, cost control, and quality care for injured team members. This role oversees claims processing, investigations, and acceptance decisions, partnering closely with the third-party administrator (TPA) to drive performance, compliance, and continuous improvement.
Key Responsibilities
Serve as the primary resource to company safety staff and site leaders in achieving workers’ compensation and safety KPI’s, including cost per hour metrics
Provide workers’ compensation and investigations training as requested to safety, HR, and leadership teams
Administer the company workers' compensation program to ensure timely, accurate and effective adjudication of workers' compensation claims
Advise departments on developing and administering effective return-to-work programs
Manage early intervention program companywide and assist with establishing local medical resources and partners
Develop, review, and revise policies related to workers' compensation and transitional duty return-to-work programs and practices, ensuring continuous compliance with Department of Labor and Industries requirements, state, and federal laws
Exercise settlement authority on workers' compensation litigation and resolve complex or sensitive claims issues
Oversee workers’ compensation program reserves and evaluate TPA performance, annual reports, and contracts to identify cost savings and claims management improvements
Represent company in mediations, hearings, and legal proceedings with proper legal counsel as needed
Establish and monitor individual and unit performance goals
Build and maintain partnerships with legal partners, industry peers, and medical community
Model company core values
Other duties as assigned
Required Qualifications
Bachelor's degree in business administration, human resources, or risk management or equivalent education, training, and experience
5 years of experience with workers' compensation claims administration
3 years of supervisory experience over workers' compensation claims
Excellent listening, written and verbal communication skills
Investigation training or background including claims investigation work including injured worker interviews
Good interpersonal skills
Previous experience managing a TPA account
Claims system operation
Demonstrated understanding of applicable occupational safety and health regulations
Strong teaching, coaching, facilitation, and mentoring skills
Maintain the highest ethical standards in dealing with confidential information
Deep knowledge of industry best practices, jurisdictional regulations, and claims adjudication
Ability to interpret industrial insurance laws, rules, and case law to guide adjudication decisions
Preferred Qualifications
10 years of increasing responsibility in workers' compensation claims administration
Experience with self-insured workers’ compensation programs and claims administration
Summary Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.
At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals values safety, integrity, and excellence in all we do. From the mill to the forest to the office, you’ll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.
Learn more about who we are and what we do at
www.roseburg.com .
Benefits
Bonus opportunities based on company and individual performance
401(k) with up to 4% company match and 3% automatic company contribution
Vacation starting at 3 weeks and 11 paid holidays per year
Company-sponsored medical, dental, and vision insurance
Company-paid life, AD&D, and long-term disability insurance options
Mental health benefits for the entire family, including 8 free annual sessions per person
Wellness programs and incentives, including biometric screenings & wellness challenges
Paid time away from work for illness or injury, as well as paid parental bonding time
Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
Company match for charitable contributions
Education assistance and professional development support
Financial and retirement counseling
Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!
Equal Opportunity Employer AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS
Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Human Resources.
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Workers' Compensation Manager
role at
Roseburg Forest Products
Brief Description While this posting is for a Workers’ Compensation Manager, we are also open to considering well-qualified candidates at the Senior Workers’ Compensation Administrator level.
Purpose Lead and manage the company’s self-insured workers’ compensation program to ensure effective claims administration, cost control, and quality care for injured team members. This role oversees claims processing, investigations, and acceptance decisions, partnering closely with the third-party administrator (TPA) to drive performance, compliance, and continuous improvement.
Key Responsibilities
Serve as the primary resource to company safety staff and site leaders in achieving workers’ compensation and safety KPI’s, including cost per hour metrics
Provide workers’ compensation and investigations training as requested to safety, HR, and leadership teams
Administer the company workers' compensation program to ensure timely, accurate and effective adjudication of workers' compensation claims
Advise departments on developing and administering effective return-to-work programs
Manage early intervention program companywide and assist with establishing local medical resources and partners
Develop, review, and revise policies related to workers' compensation and transitional duty return-to-work programs and practices, ensuring continuous compliance with Department of Labor and Industries requirements, state, and federal laws
Exercise settlement authority on workers' compensation litigation and resolve complex or sensitive claims issues
Oversee workers’ compensation program reserves and evaluate TPA performance, annual reports, and contracts to identify cost savings and claims management improvements
Represent company in mediations, hearings, and legal proceedings with proper legal counsel as needed
Establish and monitor individual and unit performance goals
Build and maintain partnerships with legal partners, industry peers, and medical community
Model company core values
Other duties as assigned
Required Qualifications
Bachelor's degree in business administration, human resources, or risk management or equivalent education, training, and experience
5 years of experience with workers' compensation claims administration
3 years of supervisory experience over workers' compensation claims
Excellent listening, written and verbal communication skills
Investigation training or background including claims investigation work including injured worker interviews
Good interpersonal skills
Previous experience managing a TPA account
Claims system operation
Demonstrated understanding of applicable occupational safety and health regulations
Strong teaching, coaching, facilitation, and mentoring skills
Maintain the highest ethical standards in dealing with confidential information
Deep knowledge of industry best practices, jurisdictional regulations, and claims adjudication
Ability to interpret industrial insurance laws, rules, and case law to guide adjudication decisions
Preferred Qualifications
10 years of increasing responsibility in workers' compensation claims administration
Experience with self-insured workers’ compensation programs and claims administration
Summary Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.
At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals values safety, integrity, and excellence in all we do. From the mill to the forest to the office, you’ll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.
Learn more about who we are and what we do at
www.roseburg.com .
Benefits
Bonus opportunities based on company and individual performance
401(k) with up to 4% company match and 3% automatic company contribution
Vacation starting at 3 weeks and 11 paid holidays per year
Company-sponsored medical, dental, and vision insurance
Company-paid life, AD&D, and long-term disability insurance options
Mental health benefits for the entire family, including 8 free annual sessions per person
Wellness programs and incentives, including biometric screenings & wellness challenges
Paid time away from work for illness or injury, as well as paid parental bonding time
Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
Company match for charitable contributions
Education assistance and professional development support
Financial and retirement counseling
Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!
Equal Opportunity Employer AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS
Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Human Resources.
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