Medium
Prime Time Consulting, a GRVTY Company, provides clients with expert intelligence analysis services. Our clients include defense contractors, industrial and service corporations, and departments and agencies of the U.S. Federal Government.
We are actively searching for
System Administrator Skill Level 2 , located in
Maryland , to support our team. We have varying levels of this position, depending on years of experience and education.
Essential Job Duties
Provide support for implementation, troubleshooting and maintenance of IT systems. Manage IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and HW problems and remain involved in the resolution process. Configure and manage UNIX and Windows operating systems and installs/loads operating system SW, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
The Level 2 System Administrator shall possess the following capabilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble‑shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and HW problems and remain involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system SW, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Required Qualifications
10 years experience as a SA on programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
In lieu of a Bachelor’s degree, 4 years of additional SA experience may be substituted.
Company Perks
Health Savings Account with company contribution
Annual Paid Time Off and Paid Holidays
Paid Parental Leave
401k with generous company match
Training and Development Opportunities
Award Programs
Variety of Company Sponsored Events
$175,789.18 - $200,789.18 a year
Prime Time Consulting, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and will not be discriminated against on the basis of disability.
Anyone requiring reasonable accommodations should email hiring@primetime-consulting.com with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.
#J-18808-Ljbffr
We are actively searching for
System Administrator Skill Level 2 , located in
Maryland , to support our team. We have varying levels of this position, depending on years of experience and education.
Essential Job Duties
Provide support for implementation, troubleshooting and maintenance of IT systems. Manage IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and HW problems and remain involved in the resolution process. Configure and manage UNIX and Windows operating systems and installs/loads operating system SW, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
The Level 2 System Administrator shall possess the following capabilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble‑shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and HW problems and remain involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system SW, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Required Qualifications
10 years experience as a SA on programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
In lieu of a Bachelor’s degree, 4 years of additional SA experience may be substituted.
Company Perks
Health Savings Account with company contribution
Annual Paid Time Off and Paid Holidays
Paid Parental Leave
401k with generous company match
Training and Development Opportunities
Award Programs
Variety of Company Sponsored Events
$175,789.18 - $200,789.18 a year
Prime Time Consulting, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and will not be discriminated against on the basis of disability.
Anyone requiring reasonable accommodations should email hiring@primetime-consulting.com with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.
#J-18808-Ljbffr