Intuit
Overview
At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values every day and putting our customers’ success first. In this role you will advance that mission by providing expert guidance and tax preparation services to customers using Intuit TurboTax Live Business.
What You Will Do
Help customers complete their taxes using Intuit TurboTax products with sound professional judgment and in a timely manner.
Provide tax advice, full-service return preparation, and tax calculations.
Use government websites, professional resources, and team expertise to deliver accurate answers to customers in everyday language.
Manage product/software inquiries and document interactions to maintain accurate records.
Interact with customers and team members in a professional manner while upholding Intuit’s operating values, including integrity without compromise.
What You Need
Strong business tax preparation experience; 3+ years preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
Active unrestricted credential: EA, CPA, or Practicing Attorney.
Minimum of 2 seasons of personal tax preparation experience with 30+ returns per tax year in a tax practice or retail setting.
Availability to work at least 20 hours per week, spread across three or more days.
Bookkeeping experience and familiarity with the service‑industry customer base are strongly preferred.
Possession of any related state licenses, certificates, permits, or bonds.
Active Preparer Tax Identification Number (PTIN).
Knowledge of Circular 230 and proficiency with technology, including computer operations and software.
Strong customer service skills, including confident video and audio interactions.
Excellent verbal and written communication skills, critical thinking, problem‑solving, research skills, and determination.
Ability to work in a fast‑paced environment with minimal supervision and an Internet connection that meets Intuit Security criteria.
Compensation
Base pay ranges by location: Bay Area California $40.10‑$46.20; Southern California $40.10‑$46.20; Colorado $38.20‑$43.90; Hawaii $40.10‑$46.20; Illinois $38.20‑$43.90; Maryland $38.20‑$43.90; Massachusetts $40.10‑$46.20; Minnesota $34.40‑$39.56; New Jersey $40.10‑$46.20; New York $40.10‑$46.20; Ohio $34.40‑$39.56; Vermont $38.20‑$43.90; Washington $40.10‑$46.20; Washington DC $38.20‑$43.90. The position is eligible for cash bonus, equity rewards, and standard benefits in accordance with Intuit’s plans and programs.
Intuit conducts regular comparisons across categories of ethnicity and gender to drive ongoing pay equity for employees.
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