Upstart
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!
The Team:
The
Office Management & Workplace Events (OM&WE) team
is responsible for creating safe, inspiring, and efficient work environments for Upstarters, while supporting the company’s digital-first strategy through thoughtful in-office experiences and events. As the
Senior Office Administrator
at Upstart, you will own the day-to-day operations of our Easton office, ensuring it runs smoothly, feels welcoming, and reflects Upstart’s values. You’ll partner closely with the Columbus OM&WE team, IT, Facilities, and vendors to deliver an exceptional in-office experience for employees and visitors alike. How you’ll make an impact Serve as the
primary point of contact
for the Easton office, creating a professional, welcoming environment for employees and visitors. Oversee
daily operations
including front desk coverage, facilities coordination, and vendor management to ensure a safe, efficient, and well-maintained workplace. Manage
pantry, catering, and supply programs , ensuring consistent quality and anticipating employee needs. Plan and execute
onsite logistics
for meetings, events, and team gatherings, coordinating setup, teardown, and A/V readiness. Respond to
office support requests
with urgency and accuracy, escalating complex or sensitive issues when needed. Maintain and refine
office processes and documentation , driving consistency across Columbus and other Upstart offices. Minimum Qualifications 3+ years of experience
as an executive assistant or in administration, office management, event planning, or a similar field. Proven ability to
stay organized, prioritize workload, and execute tasks with great attention to detail. Confident, positive demeanor and ability to
communicate professionally across all levels
of the organization. Experienced knowledge of
Google Suite. Preferred Qualifications Experience working in
tech or high-growth environments. Familiarity with
office openings, facilities coordination, or vendor management. Skilled in
event coordination and catering logistics. Ability to identify and implement
process improvements
in office operations. Strong interpersonal and problem-solving skills with a focus on service and efficiency. Position location
This role is available in the following locations:
Columbus, Ohio Time zone requirements The team operates on the East coast time zones. In-Office requirements:You will be required to work from our Easton (Columbus) office 5 days per week. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous holiday, vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Columbus, OH - Anticipated Base Salary Range
$80,200—$99,100 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy
#J-18808-Ljbffr
Office Management & Workplace Events (OM&WE) team
is responsible for creating safe, inspiring, and efficient work environments for Upstarters, while supporting the company’s digital-first strategy through thoughtful in-office experiences and events. As the
Senior Office Administrator
at Upstart, you will own the day-to-day operations of our Easton office, ensuring it runs smoothly, feels welcoming, and reflects Upstart’s values. You’ll partner closely with the Columbus OM&WE team, IT, Facilities, and vendors to deliver an exceptional in-office experience for employees and visitors alike. How you’ll make an impact Serve as the
primary point of contact
for the Easton office, creating a professional, welcoming environment for employees and visitors. Oversee
daily operations
including front desk coverage, facilities coordination, and vendor management to ensure a safe, efficient, and well-maintained workplace. Manage
pantry, catering, and supply programs , ensuring consistent quality and anticipating employee needs. Plan and execute
onsite logistics
for meetings, events, and team gatherings, coordinating setup, teardown, and A/V readiness. Respond to
office support requests
with urgency and accuracy, escalating complex or sensitive issues when needed. Maintain and refine
office processes and documentation , driving consistency across Columbus and other Upstart offices. Minimum Qualifications 3+ years of experience
as an executive assistant or in administration, office management, event planning, or a similar field. Proven ability to
stay organized, prioritize workload, and execute tasks with great attention to detail. Confident, positive demeanor and ability to
communicate professionally across all levels
of the organization. Experienced knowledge of
Google Suite. Preferred Qualifications Experience working in
tech or high-growth environments. Familiarity with
office openings, facilities coordination, or vendor management. Skilled in
event coordination and catering logistics. Ability to identify and implement
process improvements
in office operations. Strong interpersonal and problem-solving skills with a focus on service and efficiency. Position location
This role is available in the following locations:
Columbus, Ohio Time zone requirements The team operates on the East coast time zones. In-Office requirements:You will be required to work from our Easton (Columbus) office 5 days per week. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous holiday, vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Columbus, OH - Anticipated Base Salary Range
$80,200—$99,100 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy
#J-18808-Ljbffr