Lead Systems Integration Specialist

**Job Summary:**As a Lead Systems Integration Specialist, you will design and implement integration solutions that connect complex enterprise systems—including Salesforce, Agentforce, Agency Management Systems, and CCaaS systems—to ensure seamless data flow, optimized processes, and enhanced operational efficiency. You will collaborate with cross-functional teams to deliver scalable, secure, and future-ready solutions that support business objectives.**Key Responsibilities:*** Lead the design, development, and deployment of integration solutions connecting Salesforce, Agentforce, and other internal/external systems.* Develop and manage APIs for seamless connectivity between digital applications, CRM systems, and external platforms.* Oversee ETL and data integration processes, ensuring accurate, secure, and timely exchange of data across Salesforce and associated tools.* Configure and customize software and integration platforms to meet business requirements, with a focus on Salesforce Financial Services Cloud.* Troubleshoot, resolve, and prevent integration and system issues impacting CRM and operational workflows.* Collaborate with stakeholders to translate business requirements into actionable technical solutions.* Document integration workflows and provide guidance/training to team members.* Continuously improve integration processes to enhance efficiency, reduce latency, and support the technical roadmap.**About Acrisure**A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.**Qualifications:**5+ years of enterprise systems integration experience, including Salesforce and Agentforce.Proficiency with integration platforms such as MuleSoft, Dell Boomi, Apache Camel, or similar.Strong knowledge of APIs (REST, SOAP), XML/JSON, and ETL processes. Solid programming/scripting skills (Python, Java, Apex a plus). Strong project management and communication skills to drive initiatives in fast-paced environments. Experience with cloud platforms (Azure, Google Cloud) and CRM integrations. Knowledge of network security and compliance standards. Experience with Palantir desired but not requiredExperience with Salesforce Development and Apex strongly desired * **Physical Wellness:** Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.* **Mental Wellness:** Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.* **Financial Wellness:** Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.* **Family Care:** Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.* **… and so much more!** #J-18808-Ljbffr